Dick Hannah VW of Portland

30,000 Mile Service When I pulled into the service area, Chad was right there to greet me and most friendly. Within less than 10 minutes he had me heading for the waitin When I pulled into the service area, Chad was right there to greet me and most friendly. Within less than 10 minutes he had me heading for the waiting room. He advised the service would probably take a couple of hours. I was surprised that within 90 minutes, Jose found me in the waiting area and advised my vehicle was ready to go. Apparently the Express Service area was not busy, and they were able to get my Jetta in right away. He provided me with their write-up and explained all items (most helpful). He then escorted me to my car, which was nice and shiny from being washed. How nice is that? I was very impressed with the service and timeliness. Definitely get a 10 from me! More

Buying a Car Ask for Javan Alibabaie if you want to buy a new car at Dick Hannah VW of Portland. He is great! Friendly, respectful, knowledgeable and he does not Ask for Javan Alibabaie if you want to buy a new car at Dick Hannah VW of Portland. He is great! Friendly, respectful, knowledgeable and he does not pressure you. I felt like he worked hard to make a deal that I was happy with and felt good about, and he didn't keep me waiting around. He also calls later to see if any questions have come up or if there is anything you need help with regarding your new car. I would also ask for Yousif when it is time to go through the paperwork. He is fast and gives you all the facts, again---with no pressure. Good guys to work with when you want to buy a new car! More

Jose...... This fellow went out of his way to get me in for service at lunch time and it took exactly 12 minutes to get a front headlight replaced.....I didn't e This fellow went out of his way to get me in for service at lunch time and it took exactly 12 minutes to get a front headlight replaced.....I didn't even have time to open my book or finish a cup of coffee..how awesome is that!! Thanks Jose Meg Helgert More

Happy Customer My son financed his first car here. Very friendly fast and good buying experience. We were happy with the price. We shopped prices and feel we got the My son financed his first car here. Very friendly fast and good buying experience. We were happy with the price. We shopped prices and feel we got the best price out there. He even got new insurance policy through a very reputable company. More

Honest fast service called in my problem and Noah assured me that they could have a look and let me know immediately. I brought my car in and they were able to fix it bef called in my problem and Noah assured me that they could have a look and let me know immediately. I brought my car in and they were able to fix it before the end of the day. Was really impressed that they came in over two hundred less that the quote as well. More

my new car I was referee to Tara bye the Internet from the min I meet her she was very professional and help full I feel like they gave me a very good deal Thank I was referee to Tara bye the Internet from the min I meet her she was very professional and help full I feel like they gave me a very good deal Thank you! Very comfortable being there and not pressured to buy More

Excellent Service Dept. I have had the pleasure of working with Brad in the service dept. multiple times, and usually under very short notices. Him and his team have been not I have had the pleasure of working with Brad in the service dept. multiple times, and usually under very short notices. Him and his team have been nothing short of welcoming and amazing every single time. They care for my car like their own, and they make sure that I understand what is going with my car and support me in the process every time. My 2010 Jetta (Nikki) as I call it, and myself cannot be more grateful or happy to receive such excellent service. I am a long time Herzog Meier customer, and was not very happy with their service, I found Dick Hannah VW service on the internet, and was not sure what to expect. Needless to say they completely blew my expectations away and went and continue to go above and beyond for me as their customer. This kind of commitment and passion has me coming back to them over and over. They have a customer for life in me. More

Great Experience We just purchased a BEAUTIFUL HYUNDAI SANTA FE from Dick Hannah's Dealership! We have not bought a new car in over 10 years and had our minds set on We just purchased a BEAUTIFUL HYUNDAI SANTA FE from Dick Hannah's Dealership! We have not bought a new car in over 10 years and had our minds set on a 2013 Santa Fe. We stopped by to see if they had any 2013's and they did not. They wanted to sell us a 2014 and we thought, well here we go with the high pressure sale! BUT NO....it couldn't have gone any better if we had programmed it! We had our price range, as we had looked at few 2013's already, so we knew how much we could spend and were pretty firm. Our salesman was DOUG CLARK and he could not have been more professional and respectful of our limit. He worked with his manager, Ryan, and after a couple of suggestions and working with even a VA discount, he put us exactly where we wanted in price with a BRAND NEW CAR!!! We could not believe it! I, myself, was in shock for hours as I never thought we could have afforded a new car, and to top it off, it was on the showroom floor! It was such a happy, positive experience and I will be forever grateful to Doug Clark for his tenacity and diligence to make this whole event happen! I would highly recommend this Company. In fact, what was interesting is we had been at a few other dealers and there was never any one there, and yet, when we were at Dick Hannah's, they were dealing with three other couples....so bottom line, other people have found their service excellent too!!! Happy Couple, Happy Car, Happy Dick Hannah More

Another great visit to Dick Hannah. Thanks, Rick When the air bag warning light on my dashboard came on, I knew that all I had to do was call Dick Hannah VW and I would be well taken care of. I got a When the air bag warning light on my dashboard came on, I knew that all I had to do was call Dick Hannah VW and I would be well taken care of. I got an appointment almost immediately, a rental car at no charge (other than gas) and all the work was done perfectly. Thanks to Rick's courtesy and excellent communication, everything was a pleasure. Thanks again. More

VW Service excellent service!! Always courtious and friendly. car wash is the best perk!! as well as free tires for life. I recommend you guys at Dick Hannah to excellent service!! Always courtious and friendly. car wash is the best perk!! as well as free tires for life. I recommend you guys at Dick Hannah to all my friends! More