Dick Hannah VW of Portland

Reno (Rene) Guzman was a pleasure to work, between him and sales manager Ricky we had a quick and easy experience, and even had some fun just chatting! and sales manager Ricky we had a quick and easy experience, and even had some fun just chatting! More

I wrote a novel already, Angela, Jessica, Miguel, Art, Raymond, Collin AMAZING! Seriously, thank you so much for everything! Phenomenal service. Jessica and Miguel, and Angela in the service and parts Raymond, Collin AMAZING! Seriously, thank you so much for everything! Phenomenal service. Jessica and Miguel, and Angela in the service and parts department. As well as Art (location manager), Raymond (sales) and Collin (financing) went above and beyond for me and my family. They fixed a problem, that had nothing to do with them or their location. And that right there spoke volumes. They truly are an amazing group of humans. And I feel as if I owe them so much. They explained everything to me, as well as my brother. Told my options. Apologized for how another location had done me wrong and promised to help me. I mean calling/ texting/ emailing to check in. They were so kind, patient, understanding and kept their word. Dick Hannah on 122nd and burnside is where I will be telling everyone to go to. They all worked as a team, they were so genuine and sincere. I wasn't just another consumer. They treated me with such care. Each call I found myself crying after hanging up, because they all kept their word. They gave me hope and most importantly reassurance. What may have seemed so small to the other lot, was major for my family and I. And I am just beyond appreciative of the care Burnside location gave us. The whole team made my birthday one to remember. Jessica, Miguel, and Angela it all started with you three. Let me know when I can drop off some goodies, cakes, brownies, cookies lol. Art, as a manager, as a good man, and person, and not just another manager, THANK YOU! you truly are a gem. You kept your word. And acted on your acted on it. As for Raymond, thank you for being so attentive and patient. And thank you for being honest about everything. You put yourself in my position and gave me your honest opinion. You were very sincere. And even told me happy birthday multiple times. Collin thank you for being so organized as well as also being attentive. You and Raymond staying late, due to my work schedule was amazing, knowing you guys needed to get home to your families. I will continue to tell everyone how amazing you all are! thank you for making this such an amazing experience for me. I walked away happier than ever. And it is all thanks to all of you! I will seriously be dropping off some food or snacks. Side note, thank you for letting my kiddos enjoy the snacks while we waited. You all truly are blessings. And I am forever grateful! More

I had the pleasure of working with Shane and he was incredibly helpful and attentive. incredibly helpful and attentive. More

Excellent perfectly described my entire experience purchasing this vehicle. If all dealer purchases I’ve made during the last 10 years, including Porsche, Volkswagen and Toyota, I honestly have not h purchasing this vehicle. If all dealer purchases I’ve made during the last 10 years, including Porsche, Volkswagen and Toyota, I honestly have not had a better experience from the online shop to interacting with sales and finance, this was outstanding. More

We literally were in and out in 45 minutes! The deal was done on phone! Was so fast and easy! The deal was done on phone! Was so fast and easy! More

Helpful, quick and efficient. Happy I was able to get my new car from here! Happy I was able to get my new car from here! More

The team here is very polite and helpful. Reno was ready for us and made our purchase fast! Reno was ready for us and made our purchase fast! More

The whole experience was great. Shane was very helpful and made buying a car easier. Shane was very helpful and made buying a car easier. More

THE SERVICE AND HELP WAS TRULY OUT OF THIS WORLD! WOULD DEFINITELY RECOMMEND IF SOMEONE I KNOW WANTS A CAR! WOULD DEFINITELY RECOMMEND IF SOMEONE I KNOW WANTS A CAR! More