Back

Dick Hannah Subaru

Vancouver, WA

4.8
1,927 Reviews

7407 NE Vancouver Plaza Dr

Vancouver, WA

98662

Directions

By Type

Showing 1,927 reviews

July 01, 2017

Mike was great - helpful and responsive We had and inconsistent experience with internet sales, there was lack of continuity between internet reps and people working in the dealership. Also More

by Madrone
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike El Krewi
Jul 18, 2017 -

Dick Hannah Subaru responded

We certainly appreciate your feedback and apologize your experience wasn’t as enjoyable as purchasing a new car should be. We recognize communication is a top priority between our Internet Team and our Sales team and while things typically go as planned, every now and then mistakes are made. As a dealership, we can take those instances and improve on our processes in the future. As a normal part of our sales process, our finance managers do have additional products to sell that go along with your purchase. In all cases these are not meant to be a hard sell but merely what you suggested, a neutral offering. Again something that will certainly be addressed with our F&I Team. Mike El Krewi is a great sales person and are happy to hear that of all things, you were able to work well with him and he made it a pleasurable experience in itself. While we may not have earned your business this time around, we hope that in the future to have at least an “at bat” to show you that when shopping with us, you’ll see Dick Hannah truly Believes in Nice. If you’d wish to discuss the matter further, we’d love opportunity to chat via phone or email so please feel free to reach out to us. Christopher McNamara Internet Marketing Manager Dick Hannah Subaru 360-816-7471 cmcnamara@dickhannah.com

July 01, 2017

Excellent all around Top quality and customer service. Great location. Sales people very accommodating. Finance rep helpful and kind. Good negotiating skills on the part o More

by coclico3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ostrander, Mike El Krewi, Ammar Njoum
June 30, 2017

Great Service First time car buyer, and the staff there was amazing! Antonio Pedroza was incredible very professional and polite. He help me pick out a great Imprez More

by Carlos P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Pedroza
June 24, 2017

First time leasing I recently leased my first brand new car, a '17 Forester at Dick Hannah Subaru in Vancouver. I had a disappointing? experience at an unnamed dealershi More

by Kevin Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apple Dysiatco, Kenny Nguyen
June 23, 2017

New Lease This is my sixth new car from Hannah Subaru. My sales rep., Peter Maher, was great to work with. Peter was so attentive and knowledgeable. And he More

by Forester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Maher
June 17, 2017

Friendly non-pushy staff with fair prices. Quick review: Buying a car (especially as a first time buyer) at Dick Hannah Subaru in Vancouver WA with the car salesman Christian MacFarland was abo More

by Scienceguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian MacFarland
June 12, 2017

Great experience! This was my first time buying a new car, and it was a great experience. Ather Munson was my salesman and did a great job showing me the features of ea More

by Addisonsalzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ather Munson, Abdul Quddus
June 09, 2017

New car purchase Bassam, Saad and the team were great! A kind felt thank you to Bassam for being ever so patient as I had a hard time making up my mind on which color More

by amc052717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bassam and Saad, Felicia Fitzpatrick
June 07, 2017

Bassam went above and beyond. Our experience with Dick Hannah was super. We left feeling happy with our purchase..like we had definitely made a good choice and decision...which i t More

by TenzinD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bassam Aamoudi, Kenny Nguyen
June 04, 2017

Straight forward and easy to deal with! My experience with Dick Hannah Subaru was very good. They got me into the car I needed and my salesman Mike Krewi was professional, courteous and hel More

by tonyfinley74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Shaer, Mike El Krewi
...
58
...