Dick Hannah Subaru
Vancouver, WA
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Showing 1,927 reviews
Mike was great - helpful and responsive We had and inconsistent experience with internet sales, there was lack of continuity between internet reps and people working in the dealership. Also We had and inconsistent experience with internet sales, there was lack of continuity between internet reps and people working in the dealership. Also we did not appreciate being offered the same additional warrantee at two different prices, during initial presentation of sales agreement and then later at a lower price when sale was finalized. This lacks integrity. Also did not appreciate the sales pressure in the little room to purchase an additional warrantee, which we were not interested in. It should be offered more neutrally and with less pressure and innuendo that something could go wrong and you should worry. HOWEVER, we had a great experience with Mike Krewi. He was super helpful, responsive, went the extra mile by meeting us late for a sale, and we would recommend him highly to others. More
Excellent all around Top quality and customer service. Great location. Sales people very accommodating. Finance rep helpful and kind. Good negotiating skills on the part o Top quality and customer service. Great location. Sales people very accommodating. Finance rep helpful and kind. Good negotiating skills on the part of all employees at Dick Hannah of Vancouver, WA More
Great Service First time car buyer, and the staff there was amazing! Antonio Pedroza was incredible very professional and polite. He help me pick out a great Imprez First time car buyer, and the staff there was amazing! Antonio Pedroza was incredible very professional and polite. He help me pick out a great Impreza and I love it Will recommend to all. More
First time leasing I recently leased my first brand new car, a '17 Forester at Dick Hannah Subaru in Vancouver. I had a disappointing? experience at an unnamed dealershi I recently leased my first brand new car, a '17 Forester at Dick Hannah Subaru in Vancouver. I had a disappointing? experience at an unnamed dealership in Clackamas county, I felt pressured and ignored with my needs. I read the great reviews about Dick Hannah Subaru on Google and gave them a call. Kenny listened to exactly what I needed and set me up with Apple Dysiatco when I came in a day later. Apple was extremely friendly and easy to talk to. No pressure at all. She made the entire leasing process smooth and not only bearable but fun. Leasing or buying from Dick Hannah Subaru in Vancouver should be your "go-to" choice as far as I am concerned. They even washed the car I originally came in with. Thanks! It is obvious that when you walk in this showroom they treat you like a human being and are actually interested in your well being. Outstanding service from everyone I spoke to. Can't wait to take my new Forester for a road trip with the fam! If your looking at Subaru's go HERE! More
New Lease This is my sixth new car from Hannah Subaru. My sales rep., Peter Maher, was great to work with. Peter was so attentive and knowledgeable. And he This is my sixth new car from Hannah Subaru. My sales rep., Peter Maher, was great to work with. Peter was so attentive and knowledgeable. And he got me a very nice deal. It was a great experience and I hope to repeat it in three years. More
Friendly non-pushy staff with fair prices. Quick review: Buying a car (especially as a first time buyer) at Dick Hannah Subaru in Vancouver WA with the car salesman Christian MacFarland was abo Quick review: Buying a car (especially as a first time buyer) at Dick Hannah Subaru in Vancouver WA with the car salesman Christian MacFarland was about as good as that experience could get. I had friendly service, was treated like a person instead of an easy customer, and they went above and beyond to make sure I was comfortable when purchasing the car. Longer story: I searched for about 4 months to locate a used car to replace the one I was driving. When I finally found the model and narrowed in on the year, I began a more serious search. After locating a few models in the area I was getting closer to buying but that is when the sales people became more aggressive on their end. I am not a very confrontational or aggressive negotiator and this was my first time buying a used car. So after a couple of really bad experiences with both Carr and Wentworth (where I almost severely overpaid for a used car) the Dick Hannah Subaru dealership in Vancouver, WA was a much needed relief in buying experience. I knew I wanted to buy the car (a 2011 outback limited), they let me ask as many questions and take my time with each financing step. I only felt a little weird about the warranty they were offering but they gave me more time and allowed me to back out the following day if I really didn't want it. So all the better. More
Great experience! This was my first time buying a new car, and it was a great experience. Ather Munson was my salesman and did a great job showing me the features of ea This was my first time buying a new car, and it was a great experience. Ather Munson was my salesman and did a great job showing me the features of each model I was interested in and shared candid opinions from his experience as a Subaru driver that helped me make my decision. When it came time to discuss pricing and financing, the discussions were thorough, fair, and quick. Highly recommend going to Ather if you're in the market for a new Subaru! More
New car purchase Bassam, Saad and the team were great! A kind felt thank you to Bassam for being ever so patient as I had a hard time making up my mind on which color Bassam, Saad and the team were great! A kind felt thank you to Bassam for being ever so patient as I had a hard time making up my mind on which color car I wanted and asked him to show me the same cars several times. I also thank Bassam and everyone stayed after hours and worked late so I could drive home my new car that night. I was also pleased with helpfulness of the internet sales team as they timely answered many of questions before I came into make my purchase. More
Bassam went above and beyond. Our experience with Dick Hannah was super. We left feeling happy with our purchase..like we had definitely made a good choice and decision...which i t Our experience with Dick Hannah was super. We left feeling happy with our purchase..like we had definitely made a good choice and decision...which i think is mainly the influence of the excellent service we experienced at Dick Hannah. Starting from Bassam who patiently and repeatedly explained our questions on the different models, and to Kenny who with good humor and little push gave us a price we were shooting for. Thank you! I would definitely recommend Dick Hannah Subaru to anyone shopping for a car. More
Straight forward and easy to deal with! My experience with Dick Hannah Subaru was very good. They got me into the car I needed and my salesman Mike Krewi was professional, courteous and hel My experience with Dick Hannah Subaru was very good. They got me into the car I needed and my salesman Mike Krewi was professional, courteous and helpful. I would recommend them to anyone looking for a new or used vehicle. Dick said YES!:) More