Dick Hannah Subaru
Vancouver, WA
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Great customer service Mike Krewi was the guy who helped me during my visit. He was very patient and kind to me while I was buying a new car. Explained everything thoroughly Mike Krewi was the guy who helped me during my visit. He was very patient and kind to me while I was buying a new car. Explained everything thoroughly and even gave me a shirt and keychain to go along with it. They even cleaned the new car before I got to drive it home, even though it was brand new and clean already! Definitely will come back when trading or wanting a new car again. Great dealership with friendly and reasonable people that you can trust. More
Terrific service. Our sales representative Royal Tran was very knowledgeable and found us the car with the options we were looking for very quickly. I would highly rec Our sales representative Royal Tran was very knowledgeable and found us the car with the options we were looking for very quickly. I would highly recommend Royal to my friends and family. More
Great services Service was great and easy . Royal really great. He went out of his way to get the car that i requested!! I love my new car Service was great and easy . Royal really great. He went out of his way to get the car that i requested!! I love my new car More
Purchases lease for 2019 forester Dick Hannah Subaru never ceases to exceed my expectations for customer service. Saad is our go to salesman. He is beyond helpful with getting me into Dick Hannah Subaru never ceases to exceed my expectations for customer service. Saad is our go to salesman. He is beyond helpful with getting me into my new car even as far as transferring my belongings from my old to new car. Not to mention David in financing always being helpful in explaining what we're signing. I'm sure the dealership couldn't work this way without the manager Kamal. And the new car, Subaru has outdone itself this time. The upgrades for the forester as well as introducing new colors and features for the sport model, it's a beauty! Cannot send enough thanks to you guys! More
Anything But Nice Ready to purchase a new Subaru ( my 5th) since I recently moved to WA I went to DH for a test drive. When I told the salesperson, a very nice young ma Ready to purchase a new Subaru ( my 5th) since I recently moved to WA I went to DH for a test drive. When I told the salesperson, a very nice young man I wanted to buy a car, he said he had one that met my expectations and would check on the price and get back to me. He called me and said that the car was in demand and would be 4K over MSRP . When I asked why since the average True Car was below MSRP he said" My boss said it is our car and we can charge anything we want" I subsequently bought the car from another amazing dealer considerably below MSRP. More
Well taken care of Saad was the sales person I worked with and he was great, very personable and not pushy! Really took his time with me. Once I choose a vehicle the sa Saad was the sales person I worked with and he was great, very personable and not pushy! Really took his time with me. Once I choose a vehicle the sales team worked hard to get me the payments I wanted. Chris in financing took the time to answer all my questions and was very funny! They also walked me through the car throughly. I have never owned anything as nice as this car and am still very nervous about my purchase but these guys worked to put me at ease. More
Great, easy going, fair priced Great experience and would recommend to friends and family. Didnt feel pressured to buy that day and gave me many options. Very understanding and frie Great experience and would recommend to friends and family. Didnt feel pressured to buy that day and gave me many options. Very understanding and friendly More
Great experience with Mike We had a great experience with the sales team at Dick Hannah. They answered all our questions and even got us lunch! Never had such good service at a We had a great experience with the sales team at Dick Hannah. They answered all our questions and even got us lunch! Never had such good service at a dealership. More
Great day buying a Crosstrek Our sales associate, Saad Chahin, showed me some models and helped me narrow down to the one I was most interested in, which was a 2019 Crosstrek. The Our sales associate, Saad Chahin, showed me some models and helped me narrow down to the one I was most interested in, which was a 2019 Crosstrek. The whole process was easy and enjoyable, as he got all the paperwork together for me to sign. Saad was very helpful in showing how the features of the new car worked. I like the fact that he was so professional, easy to talk to, listened to what I wanted, and not pushy. More
Bad service experience Called a week in advance for an oil change service. When I arrived the waiting room was completely full with nowhere to sit. Our advisor said there wo Called a week in advance for an oil change service. When I arrived the waiting room was completely full with nowhere to sit. Our advisor said there would be at least a one hour wait! I declined and went elsewhere. The dealership needs to keep up with our Subaru service needs. Judging from all the Subys in the greater Vancouver area I recommend that they increase the number of techs and update their waiting area. It sucks to sit elbow to elbow like we’re on a flight to LA ! More