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Dick Hannah Subaru

Vancouver, WA

4.8
1,927 Reviews

7407 NE Vancouver Plaza Dr

Vancouver, WA

98662

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Showing 1,927 reviews

April 17, 2019

Worst Experience Ever I had the unfortunate chance to go into Subaru a couple of weeks ago looking for a new Forester. Rod Smith was the salesman and was great and would hi More

by GregK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Clover, Rodney Smith
Apr 17, 2019 -

Dick Hannah Subaru responded

Greg, Thank you so much for reaching out to us. Without feedback like yours, we might miss our best opportunities for improvement. Our management team has reviewed the situation and determined that due to the CARFAX ALERT, the value of your Crosstrek was much less than any of us would have liked. Since KBB is unable to determine the status of the title when doing an customer appraisal, their values also would fail to reflect the effect of the frame damage reported on the car. We are disappointed that we were unable to send you home with the Subaru Forester of your dreams, but we remain committed to you. If there is anything we can do to show you that we value you, and the time that you spent with us, please reach out to me at your earliest convenience. Thank you, Erik Clover Sales Manager Dick Hannah Subaru Desk 360-314-0504 Ext. 2311 Mobile 503-708-0007

April 05, 2019

Very pleased with Dick Hannah Subaru Felt very well taken care of by the folks at Dick Hannah Subaru. This was the second time I’ve bought a new car. The first time I bought with another More

by jrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Nguyen, Royal Tran, Tuan Bui
Apr 25, 2019 -

Dick Hannah Subaru responded

Thanks for always coming back to see us for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!

April 05, 2019

EXCELLENT experience with knowledgeable Professionals!!! This is my second new "Forester Touring SUV", from HANNAH SUBARU. The TEAM at Hannah Subaru, is above and beyond in every respect, they are fast, eag More

by Louis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Huyen Hoang, Curtis Etchandy, Kenny Nguyen, Royal Tran, Tuan Bui, Frank Ross, Zach Turner, Zach gibbons
Apr 25, 2019 -

Dick Hannah Subaru responded

Louis, we're so glad that we were able to go above and beyond your expectations! Thanks for highlighting some of our staff who helped make this such a positive experience for you!

March 29, 2019

5 star Saad at Dick Hannah was outstanding. Perfect service. I left with the exact car and deal that I came for. Outstanding experience overall and will defi More

by Alexkak22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saad Chahin
Apr 25, 2019 -

Dick Hannah Subaru responded

Reviews like yours keep us motivated and working hard for all of our valued clients. We look forward to your next visit! Take care!

March 28, 2019

Superb service I purchased a certified used 2017 Subaru Forester XT Touring model at Dick Hanna Subaru today. I was served by Mike Krewl who gave me *superb* profes More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike El Krewi
Apr 25, 2019 -

Dick Hannah Subaru responded

Thank you for the glowing comments about your recent experience with us! Experiences like yours are what we strive for! Thanks for sharing!

March 19, 2019

Great service . Helpful and would recommend to everyone. Price was excellent will come back for all our subaru needs. Royal Tran was a great salesman and Erin Greer More

by Kevinhall1379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Etchandy, Erin Greer, Royal Tran, David Killion
Oct 15, 2019 -

Dick Hannah Subaru responded

Kevin, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Dick Hannah Subaru as your first choice for service!

March 15, 2019

Awesome experience I had an awesome experience leasing my new Subaru Outback from Dick Hannah Subaru! Ather was my sales person and was very knowledgeable about the car. More

by Jdguralnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Leafdahl, Christopher McNamara, Ather Munson, Tuan Bui
Oct 15, 2019 -

Dick Hannah Subaru responded

Jdguralnick, we are very happy we could provide you with a positive experience. Our team is available should you require any extra help.

March 13, 2019

Wonderful experience Came here looking for a family friendly upgrade from a lexus and got such professional help from Mike. Everyone here was very helpful and great to wor More

by angeles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike El Krewi
Oct 14, 2019 -

Dick Hannah Subaru responded

Angeles, we are glad we could help. Thank you again for leaving us this response.

March 12, 2019

Subagreat customer service Patricio and Tuan were very helpful and friendly and I overall had a great first time purchasing a car. I definitely will be coming back in the future More

by Jacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricio Soler, Tuan Bui
Oct 14, 2019 -

Dick Hannah Subaru responded

Thanks for the positive star rating, Jacob! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! We're looking forward to your next visit with us.

March 06, 2019

Very helpul They worked very hard to get me into a new car even with less than stellar credit. A huge thank you to the entire sales crew. More

by Papabeardawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saad Chahin
Oct 14, 2019 -

Dick Hannah Subaru responded

We're happy to hear our staff was able to help you. Not only are credit customers our specialty, it's even better when they leave home happy :) We hope your car is doing well; thank you again for the great feedback!

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