
Dick Hannah Subaru
Vancouver, WA
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I went to Dick Hannah just to do a test I drive, which I did. I met Royal Tran! Royal is the most friendliness, honest person you will ever meet! He came in on his day off just to help us out. There was no did. I met Royal Tran! Royal is the most friendliness, honest person you will ever meet! He came in on his day off just to help us out. There was no pressure, no hassle! It took my husband a long time to decide on the purchase. Royal was incredibly patient. He let us to talk and work through the process. He is incredibly knowledgeable and had an answer for ALL of our many questions. I can not say enough about Royal. The team was great as well. Loved the snacks! If you are looking for a Subaru and don'twant the "typical" high pressured sales experience, go to Dick Hannah Subaru in Vancouver Washington and ask for Royal Tran!!! He will take care of you., he's the best ever!!!! More
This is the first subarua that I've boughten at this dealership, but have done business with them for maintenance on my previous outback. They've always been professional and they made the trade in proc dealership, but have done business with them for maintenance on my previous outback. They've always been professional and they made the trade in process as smooth as possible. I appreciate Chad's professionalism and overall help with my purchase. More
We had Royal Tran help us select a new car he was great he had a lot patience for us since we didn’t know what we were looking for in a car he made it easy would also thank finance Dakota for making the p he had a lot patience for us since we didn’t know what we were looking for in a car he made it easy would also thank finance Dakota for making the process easier More
I had a great car buying experience working with Mike El-Krewi and the rest of the Dick Hannah team. On Sunday, I showed up 30 min before closing and he still took his time to show us some cars. I was st El-Krewi and the rest of the Dick Hannah team. On Sunday, I showed up 30 min before closing and he still took his time to show us some cars. I was still debating which vehicle I wanted to get, so it was nice to not be rushed and actually compare the cars. He was very knowledgeable and helped me narrow it down to two cars, and eventually we narrowed it down to the Forester Wilderness based on my needs. When it came time to negotiating the price, Danny Calderon was able to get me a competitive deal and lock in something that I was comfortable with. Over in financing, I worked with Abdul Quddus and he helped me purchase a pre paid maintenance package that I wanted for the new Subi. Overall, the process was really smooth and surprisingly fast. If you are looking at buying a new Subaru, I recommend Dick Hannah in Vancouver, Wa and I would ask for Mike El-Krewi if you want first class customer service. More
Thank you Royal Tan for your patience and knowledge of the car we purchased we appreciate the time you took to help with are choice not knowing what we were looking for your help made that easier and the the car we purchased we appreciate the time you took to help with are choice not knowing what we were looking for your help made that easier and the right decision we’re very happy with our Subaru Ascent More
Royal Tran was so incredibly helpful! He helped make the entire process so seamless and stress free! Highly recommend seeing Royal and his team! He helped make the entire process so seamless and stress free! Highly recommend seeing Royal and his team! More
I've been buying cars for 30+ years and have always been intimidated by dealerships, but I had nothing to fear at Dick Hannah Subaru. Everyone I worked with from start to finish was amazing, and they made m intimidated by dealerships, but I had nothing to fear at Dick Hannah Subaru. Everyone I worked with from start to finish was amazing, and they made my selection, buying process, and trade in easy and seamless. I looked at many cars, I found other cars at other dealerships but I stayed at Dick Hannah Subaru specifically to work with a sales representative there named Adrian. Adrian was patient, kind, compassionate, and worked hard with me to get the price I needed to buy the car I wanted. After showing me all the cars that fit my price range he put me in a beautiful Subaru Legacy. Adrian Contreras went over and beyond for me, he has great attention to detail and is patient and not pushy. I love I was able to buy local, and had a great experience at Dick Hannah Subaru. If you want great customer service and a rep that will go to bat for you without high pressure sales tactics, ask for Adrian. Someday when I upgrade this Legacy, I will definitely return to Dick Hannah Subaru in Vancouver. More