Dick Hannah Subaru
Vancouver, WA
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Showing 1,927 reviews
Great experience Rodney made the experience of buying my first brand new car very easy and fun. He is very smart and entertaining. Thanks for all the help!! Rodney made the experience of buying my first brand new car very easy and fun. He is very smart and entertaining. Thanks for all the help!! More
Friendly, considerate sales people, accountants, dealership The sales staff's genuine caring attitude is only surpassed with their expertise and experience with the great variety of Subarus in their lot. Pato The sales staff's genuine caring attitude is only surpassed with their expertise and experience with the great variety of Subarus in their lot. Pato Travino was a patient, hardworking, awesome salesperson. The extra support from Curtis Etchandy and the great efficiency of Tuan Bui were also exceptional. More
No pressure! I started with Michael Escalona/Internet Marketing and he was fantastic! Always responded quickly and never pushed me to act. Never did I feel a que I started with Michael Escalona/Internet Marketing and he was fantastic! Always responded quickly and never pushed me to act. Never did I feel a question was dumb or irrelevant. Once I had decided on the car and price, I came in and worked with Andy Tran. After test-driving a similar car and we agreed on the details, the car was located in the Gorge and delivered same day. They arranged a loaner for me to use until my car would be ready. When Andy texted me it was here, detailed, gassed and ready - he offered to deliver it to my home so I wouldn't have to come back to the dealership. Way to go above and beyond - really impressed. He too, never pressured me at all. Tuan Bui was great doing the paperwork and answering questions. Kenny Nguyen even came by to say hello to my dog and gave him some cooked yam as a treat! This was my first purchase of a car, and the whole process was so different that I had expected. I really appreciated them all taking me seriously and truly not pressuring me to do anything until I was ready to. More
Great experience Had a great experience, Andy Tran was the most helpful and knowledgeable salesperson I have ever worked with in any car buying experience in my life. Had a great experience, Andy Tran was the most helpful and knowledgeable salesperson I have ever worked with in any car buying experience in my life. I live in California and Andy was really helpful and was quick to answer all’s my calls and any questions I had. Was a major help with getting my car ready and put on the shipping truck. Made everything go very smoothly. Can’t say enough good things about him. More
Great experience I would highly recommend Dick Hannah Subaru and Mike! He listened to what we wanted and found us the perfect car! He is friendly, very knowledgeable I would highly recommend Dick Hannah Subaru and Mike! He listened to what we wanted and found us the perfect car! He is friendly, very knowledgeable and wonderful to work with! More
No complaints! Very easy and smooth process with a little groundwork done beforehand. Knowledgeable sales person and management worked with my financial needs. I got Very easy and smooth process with a little groundwork done beforehand. Knowledgeable sales person and management worked with my financial needs. I got into exactly what I wanted. More
Nothing short of excellent service This is our 3rd time getting a vehicle from Dick Hannah Subaru, and anyone in the market for a Subaru- be sure to work with Royal Tran, he's the main This is our 3rd time getting a vehicle from Dick Hannah Subaru, and anyone in the market for a Subaru- be sure to work with Royal Tran, he's the main reason we keep going back. Hands down; never pressured, never scammed, never mislead, never given ultimatums, (which is kind of a rarity when it comes to vehicle purchasing). Even with all our demands, as well as restrictions, Royal always pulls through and truly goes above and beyond for his customers, which is the main reason we keep going back and asking for him by name! Anyone in the market for a Subaru, I highly recommend working with Royal Tran at Dick Hannah Subaru- great purchasing experience, never pressured and always open/honest communication, and never made to feel like just another customer. Royal is hands down an asset to the Sales team, and we'll be asking for him by name when we purchase our next Subaru! More
Purchase Review My purchase of a 2019 Subaru Forester was made easy by my salesman Royal. He answered all questions I had and good to work with. My purchase of a 2019 Subaru Forester was made easy by my salesman Royal. He answered all questions I had and good to work with. More
These guys are amazing! I went in on a lark to do some car research. 3 hours later I had a brand new Forester with the exact payment and accessories I wanted. It was that smo I went in on a lark to do some car research. 3 hours later I had a brand new Forester with the exact payment and accessories I wanted. It was that smooth of a process. Saad and his whole team was amazing! Definitely a customer for life of this place. More
Ather’s the best! We just bought our 4th car from Dick Hannah Subaru and Ather was our salesperson. He is always knowledgeable about the different models, and I refer e We just bought our 4th car from Dick Hannah Subaru and Ather was our salesperson. He is always knowledgeable about the different models, and I refer everyone I know to him. Especially women or older people that generally tend to get taken advantage of. I know I will never have that issue with Ather. He’s fair, quick and no double talk. Thanks for making this experience positive! More