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Dick Hannah Subaru
Vancouver, WA
2,066 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,066 reviews
July 23, 2025
Super helpful and friendly, didn't ever feel rushed and they were very informative and took their time. Would absolutely come back in the future. they were very informative and took their time. Would absolutely come back in the future. More
by lacopperrose
Employees Worked With
Tuan Bui, Stephanie Lawty
July 23, 2025
Fantastic service from day 1 we stepped in Robin Showed us many great options and was always there for us when we needed anything, he deserves a five star us many great options and was always there for us when we needed anything, he deserves a five star More
by Pritikaprasad
Employees Worked With
Chad Haugen, Robin Vovolka
July 22, 2025
We initially planned to only look for a car, but after looking and driving the cars and after investigating web prices we decided to proceed and buy the car. This was based on doing business withe the dea looking and driving the cars and after investigating web prices we decided to proceed and buy the car. This was based on doing business withe the dealer previously and the excellent attention we received from them this time. Amir. was very helpful, knowledgeable about the various cars and attentive through the process and even the week following the purchase. Our friends have asl purchased from Dick Hannah and had the same experience. More
by Craig
Employees Worked With
Amir Mahdi
July 18, 2025
Mike El-Krewl was one of the best salesmen I’ve dealt with. Came into the dealership mainly just curious and getting a feel for Subaru but because of the great customer service from Mike and Dan, we step with. Came into the dealership mainly just curious and getting a feel for Subaru but because of the great customer service from Mike and Dan, we stepped out of there with an exceptional deal. The whole team worked above and beyond to make sure we were getting what we wanted and mostly importantly for the right price. Thanks! Hope to have a long future with Subaru because of these guys! More
by jkmendiola1
Employees Worked With
Mikel’s Lukas, Mike El Krewi, Danny Calderon
July 18, 2025
Not only were they knowledgeable about the different cars, Mike stood out with us in 90 degree weather showing us multiple cars and even searched the inventory that hadn’t been processed for the specifi cars, Mike stood out with us in 90 degree weather showing us multiple cars and even searched the inventory that hadn’t been processed for the specific color I wanted. Completely above and beyond what we expected! More
by Mlh7652
Employees Worked With
Mike El Krewi, Danny Calderon
July 17, 2025
We love our new car! ! The customer service was very good. Our sales representative was very responsive to our needs. Robin was very helpful with our selection decisions. ! The customer service was very good. Our sales representative was very responsive to our needs. Robin was very helpful with our selection decisions. Length of time we spent processing the negotiation and actual purchase was excessive. Four plus hours to finalize a car purchase seemed just too much. More
by kayebarrett47
Employees Worked With
Robin Vovolka
July 12, 2025
I went to schedule a six month service for my new Solterra. The first issue was with scheduling the service on-line. I was asked which service I would like and which drop-off time I would like. Then Solterra. The first issue was with scheduling the service on-line. I was asked which service I would like and which drop-off time I would like. Then the website asked me to confirm. It did not provide a price for the service or an estimated time. I had to call the dealership to get the details and schedule the service. I was told service would be 60-90 minutes, so I decided to do some walking while I waited, rather than come back for the car later. I was unable to drop the keys off and leave though, because I had to wait for my "service manager" to give her the keys. I still do not understand why I couldn't just give the key to the person that directed me in. At other dealerships, I can drop off the car in the middle of the night, and stick the keys in a slot. I told my service manager, Olivia, that it was having trouble connecting to my phone. She said that she would see if it is eligible for an update. I ASSUMED that if it was, they would have updated it! (Not to mention that most other electric cars are updated at home, over wi-fi). . When I went back to pick up the car, Olivia told me that is was eligible for an update and I could schedule that in, it was free, but would take a couple of hours. If they knew it was eligible for an update, they should have done it then. They could have called or texted and said it would be longer. They expected me to pay them, then deal with their terrible scheduling system, then come back and take more time out of summer and arrange to have it in there again. Olivia just said, "I did ask them if it was eligible for an update like I said I would." Are you kidding me? If it is, and you have it, and especially of it is free, then DO IT! I went and talked to the Love Subaru people and they talked to her and the update was completed then. I had my husband pick me up. Which I could have done in the first place and all it would have taken was a quick phone call. I will be going to a different Subaru dealer for future service. More
by GIDGET2222
Employees Worked With
Olivia
