Dick Hannah Subaru
Vancouver, WA
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I started looking for a new car in July 2009. I went to the Vancouver auto mall because it was the closest to my house. I went to a couple other dealerships first and then over to Dick Hannah Subaru. I n the Vancouver auto mall because it was the closest to my house. I went to a couple other dealerships first and then over to Dick Hannah Subaru. I noticed a difference right away. I was promptly greeted by a salesman Shawn Leafdahl. I now know him as "Subaru Shawn". He is so energetic and excited about Subarus that it rubbed off on me. I drove a couple of different Subaru models. He could tell by just my mannerisms what car I was most comfortable driving. He asked relevant questions like; what will you be using this car for? What do you want from your new car? I never felt pressured to buy right away instead he was trying to help me to figure out what would be the perfect car for me. It took me three months of asking questions, more test drives, more questions, and finally deciding to purchase. I made an offer on the internet and Shawn was able to make it happen for me. I got my dream car at a fantastic price. I love my new Subaru Impreza Outback Sport. And I look forward to working with Subaru Shawn and Dick Hannah Subaru again when its my husbands turn for a new or used car. More
This experience was made exceptional by all the Dick Hannah staff from the time Dennis and I arrived to look at many of the Subaru vehicles upto, and until we completed the purchase of our new Subaru Le Hannah staff from the time Dennis and I arrived to look at many of the Subaru vehicles upto, and until we completed the purchase of our new Subaru Legacy. We continue to enjoy the relationship we have established with Shawn Leafdahl, Scotty Eastham, John Haddock, Dave, Tumage, and to all those who played apart in giving us the opportunity to purchase a great looking top performing vehicle. Sincerely, Ruth Bush More
Employees are courteous, prompt, answered all our questions, checked all that we asked about and explained findings when we picked up our car. Very satisfied with the ease of getting an appointment questions, checked all that we asked about and explained findings when we picked up our car. Very satisfied with the ease of getting an appointment when we wanted it and have nothing but compliments to the staff at Dick Hannah Subaru. More
The dealer was very friedly, They greeted me with a smile. They also worked within ythe time I allotted to complete the transaction. Sam did a good job in trying to meet my needs. I would diffently b smile. They also worked within ythe time I allotted to complete the transaction. Sam did a good job in trying to meet my needs. I would diffently buy a vechile from here agian. The condition of the truck was great. More
Leslie was the best sales guy that I ask what I was looking for and he got me what I wounted thanks a buch. I will be back to buy a car some day and it will be at dick hannha honda for sure. thanks Les looking for and he got me what I wounted thanks a buch. I will be back to buy a car some day and it will be at dick hannha honda for sure. thanks Leslie you were great to buy a car from. I love my new Car so much... More
Sam and Jaben were responsive and straightforward. I had dealt with other Portland-area dealers recently in an attempt to buy a Forester and did not find much willingness to do more than point to a newspape dealt with other Portland-area dealers recently in an attempt to buy a Forester and did not find much willingness to do more than point to a newspaper ad and say "thats the deal." Perhaps the depressed economy has worn them down, but I could not find much interest in completing a deal. Sam answered email and phone inquiries promptly, worked out a good price for everyone, located the vehicle and then he and Jaben saw that the car was cleaned and paperwork completed as quickly and effortlessly as possible. While on one hand this is how business should always be done, it is not the standard at all at many other shops. I found both of them to avoid "gamesmanship" and to be honest and effective. I would definitely recommend Dick Hannah and these two indivduals again. More
A friend of mine just bought a new impreza and had a great experience with Scotty. He also loves his new car. Obviously I do to because I went to see Scotty (who is very chill & great to work with)and b great experience with Scotty. He also loves his new car. Obviously I do to because I went to see Scotty (who is very chill & great to work with)and bought my new impreza. Take it from me and my friend GO SEE SCOTTY! You will not regret it. Thanks for a great can and a very chill experience. More
very professional. They did not play any games like some dealers do. We got the deal, did the purchase and we left in just 2.75 hrs for a new car purchase with no trade. This sets the sales staff and the de dealers do. We got the deal, did the purchase and we left in just 2.75 hrs for a new car purchase with no trade. This sets the sales staff and the dealer apart in our experience. That's it. Mike R More
Iwas impressed with the service performed by your sales associate. There was no pressure and everything was as stated. He was understanding to my needs and met all my requirements Very knowledgable abou associate. There was no pressure and everything was as stated. He was understanding to my needs and met all my requirements Very knowledgable about product and conducted the sale in a professional and courtious manner. I will be back in the future. Thank you Casey for a wonderful experience. More
We went in to buy a new Subaru Forrester. My boyfriend really liked the car after checking things out on the internet and going for a test drive. We had a very friendly salesperson, and everything seemed really liked the car after checking things out on the internet and going for a test drive. We had a very friendly salesperson, and everything seemed like a good experience. When we sat down to do a deal, the salesperson put out a form with the price $1800 over the sticker price. He explained this was so the dealer could make a profit. Unbelievable! I knew my boyfriend would not negotiate the price and would pay full sticker price, but adding on and saying that was normal was unbelievable. I decided not to jump in on the negotiations as I figured we would deal down on that for sure. From this point it was all slick talk and double talk, including constant chatter to us so we had no time to talk alone together. I didn't even realize what was happening until it was all done and we were on our way home. We both felt like we had been screwed royally. They even made my boyfriend initial a part on the contract that said we could not cancel the contract. We will definitely be spreading the word among our family and friends about the slimy double talking salespeople at the Dick Hannah Subaru dealership in Vancouver. More