Dick Hannah Subaru
Vancouver, WA
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I came to Dick Hannah Subaru first because they were the first to respond to me. I came to see Sam but he was not there so I worked with Scotty. He was very attentive, honest and seemed to be serious about first to respond to me. I came to see Sam but he was not there so I worked with Scotty. He was very attentive, honest and seemed to be serious about making my experience the best I have had, since my past experiences havent been very pleasant. We spent a few hours together and narrowed down my candidates to one, and in the end, in spite of the great deal they offered me, I felt I owed to myself to try other dealers. They told me this would be the best deal around, and I believed them, but I just had to go know for sure. They also warned me about the tricks they might pull and told me to be aware, and offered to save me the trouble. Against their advise, I went anyway, and of course, they were right. I only bought elsewhere because I was tired of driving around and when I said I was going back to Vancouver, they offered me the SAME deal as Dick Hannah. THE SAME DEAL AFTER THEY TRIED TO GET ME TO PAY ALOT MORE AND ONLY WHEN I WAS LEAVING AND WAS IN MY CAR! I wish I had just bought my Subaru from Sam or Scotty, they were right and it would have saved me a whole day and many headaches! More
We worked with Sam Gibbs. He found us the car we wanted at a great price! He was very patient as we looked at different models and at different dealerships. Once we decided on an Outback, he was great at f at a great price! He was very patient as we looked at different models and at different dealerships. Once we decided on an Outback, he was great at finding a car that had the configuration we wanted. More
We would like to thank Ammar for making our car buying experience a good one. He was very helpful and told us everything we needed to know about the car options and ther buying process. He even bought us experience a good one. He was very helpful and told us everything we needed to know about the car options and ther buying process. He even bought us lunch when the process went into lunch time. We appreciated his willingness to find the answers to any question we had, help us fill out the few forms we needed to fill out. I would highly recommend Ammar to anyone coming to Dick Hanna Subaru. Jennie and Lynn More
I was greeted immediately by Ken when I drove in for service and was told when to expect my car to be ready and where I could wait for it. This was my new car's first service visit. Ken had all the in service and was told when to expect my car to be ready and where I could wait for it. This was my new car's first service visit. Ken had all the information needed on the computer so no time was wasted. The waiting room was comfortable and my car was ready before the promised time. I asked Ken about a low-tire-pressure alert on the instrument panel--he said all tires were low and it was probably due to cold weather. I also asked about future service intervals and was given this information. My first service visit was a positive experience thanks to Dick Hannah's well-trained employees. I also appreciated the e-mail reminders of my appointment. More
I received great quality service and help at Dick Hannah Subaru. The sales staff was very freindly and Ty did not come across as someone just trying to sale me a car but actually concerned about what i need Subaru. The sales staff was very freindly and Ty did not come across as someone just trying to sale me a car but actually concerned about what i needed and made sure that i got the best possible car available to meet my need. overall it was a very pleasent experience. More
service was quick. they called me when my car was ready. Prices seem a little high for an oil change, and some of the services. especially with the charges for "just checking the fluids". Overall fast servi Prices seem a little high for an oil change, and some of the services. especially with the charges for "just checking the fluids". Overall fast service clean service room. attended to quickly. thanks More
My wife and I couldn't have asked for a more enjoyable buying experience. When we arrived at Dick Hannah Subaru we were promptly greeted by Huyen Hoang who had a warm friendly smile. We told him what we w buying experience. When we arrived at Dick Hannah Subaru we were promptly greeted by Huyen Hoang who had a warm friendly smile. We told him what we wanted to test drive and we were on the road in less than 5 minutes. He answered every question we had for him and was very knowledgeable about the cars. All the sales staff were great, the worked within our budget and we drove away in a brand new Subaru Forester. We have had several courtesy calls since to see how we are enjoying the new vehicle. I would definitely recommend Dick Hannah Subaru to friends and would buy from them again. More
When a car gets over $500 in service done on it it should get a wash and a good vacuum. I have been to the subaru dealer in Puyallup Washington in December when there was snow on the ground and THEY even wa get a wash and a good vacuum. I have been to the subaru dealer in Puyallup Washington in December when there was snow on the ground and THEY even washed the car on just an oil change visit. If it was not for the friendliness of Paul and the girl behind the cash register I would not go back for more service or even to buy my next car. It is the little things that can not be slacked on, and a simple wash and vacuum does go a long way, I do not care if it was raining out or not! More
I love my new Subaru. It is a 2010 Legacy Premium, the car I ever had. The dealership I went to was Dick Hannah Subaru, I was greeted by Huyen who also my salesman. He a nice guy who help us choose the car I ever had. The dealership I went to was Dick Hannah Subaru, I was greeted by Huyen who also my salesman. He a nice guy who help us choose the car we wanted. At first we were reluctant to buy a new car due to the safety feature, but Huyen show us that Subaru are one of the safest car out in the market, with the roll bars, engine drop to the ground and 6 air bags standards. That was the deal maker for me so I choose a Legacy. I would definitely recommended this dealership to anyone I know, and visit Dick Hannah Subaru and look for Huyen, he very friendly and kind. More
I had a very good experience at this dealership. Tooraj was very patient and helpful. When I arrived to the dealership I had no intention on buying a car, just came to look for a future purchase. I was sol was very patient and helpful. When I arrived to the dealership I had no intention on buying a car, just came to look for a future purchase. I was sold that day on a 2010 Subaru WRX because I was treated like a friend with the staff here. I will recomend anyone to come to Dick Hannah Subaru and suggest they talk with Tooraj. I have come back a few times now and they continue to treat me well even after the sale. I am a very satisfied customer, Paul Teufert More