
Dick Hannah Subaru
Vancouver, WA
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The service is always done on or before promised time. If I have had a problem with something it is taken care of when I am their. They work around my schedule to make the servicing on my cars. I have t If I have had a problem with something it is taken care of when I am their. They work around my schedule to make the servicing on my cars. I have two cars that I bring in for service. I have no complaints. More
We made an appointment for 2:30 PM but arrived early We made an appointment for 2:30 PM but arrived early since the traffic was not as bad as could be expected on I-5. Even being early, they got the ca We made an appointment for 2:30 PM but arrived early since the traffic was not as bad as could be expected on I-5. Even being early, they got the car in and out in the 60 minutes from when we arrived, that they said it would take. (Would be nice to receive a military discount like Alan Webb across the street) For the price, a vaccumm run through the interior would be nice, or the vehicle washed. More
The dealership is clean, open and has a lot of natural light. The appearance is that there is not an over-abundance of sales people, which tends to leave a negative impression on a potential customer. The light. The appearance is that there is not an over-abundance of sales people, which tends to leave a negative impression on a potential customer. The sales folks I did work with were knowledgeable, pleasant, and not aggressive. The selection appeared to be little on the thin side, but I was looking for a specific model, which they had. I also like the fact that they match and beat competitor’s prices and that I can bring my car into any other Dick Hannah dealership for service. That is convenient for me. More
We purchased our truck at Dick Hannah Subaru and have had them service it regularly since. We have always been happy with the work they have performed. We would recommend Dick Hannah Subaru to anyone looki them service it regularly since. We have always been happy with the work they have performed. We would recommend Dick Hannah Subaru to anyone looking for a friendly place to service your vehicle. More
the service waiting area can be improved in many ways. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More
I was nervous about going to a dealer for a new car until I met Sam Gibbs. When I visited Dick Hanna dealership and was greated by Sam, I felt nearly instantly comfortable. I was not ready to purchase but I I met Sam Gibbs. When I visited Dick Hanna dealership and was greated by Sam, I felt nearly instantly comfortable. I was not ready to purchase but I felt so good about meeting Sam and his great personality that I kept his card in my wallet. A few months later I bought my first car from him a near new 2005 Subaru legacy. Everything from the finance personnel to the sales person Sam was so great, I decided from then on that I would take my business to Dick Hanna and ask specifically for Sam. He was the one I came to for my brand new 2009 WRX and I am thrilled it was as good as experence as the first time. On a recent service stop I met with subarushawn and was suprized yet again but nother great personality person who was enthusiastic about his work and everything else. I could call these people my friends. I never fill out surveys or reviews, but in this case, I could not help but doing a reviews to express the gratitude I have for the people at this dealership. More
I have had my car serviced by Dick Hannah since I purchased it in 2006 and I have always been given excellent service. Over the past few years it seems that so many companies are forgeting the mea purchased it in 2006 and I have always been given excellent service. Over the past few years it seems that so many companies are forgeting the meaning of customer service but not Dick Hannah. I am always greated with a smile, processed quickly and the car is returned to me with a smile. They have a great waiting room to wait in and always have my car ready before or at the time they say they will. I would highly recommend them to anyone needing their Subaru serviced. More
I purchased my car from Dick Hannah in 2009 and so far I have received excellent service. Service is friendly and efficient. We also plan to have other vehicles serviced there in the future. I highly have received excellent service. Service is friendly and efficient. We also plan to have other vehicles serviced there in the future. I highly recommend them to anyone wanting to buy a Subaru -- you will receive great service following the purchase! More
They were able to get e in for an oil change at very short notice. The service was completed by the promise time as well. I have purchased parts from their parts department as well and they were very short notice. The service was completed by the promise time as well. I have purchased parts from their parts department as well and they were very knowledgable and friendly. I willcontinue to use them for the service that I do not take care of myself. More
Ronnie promptly greeted us, made us feel welcome, determined what we were looking for (A Subaru, Toyota or Honda) and did not apply any pressure. Answered our questions, encouraged us to compair the determined what we were looking for (A Subaru, Toyota or Honda) and did not apply any pressure. Answered our questions, encouraged us to compair the three diffrerent makes and even brought us a Honda, and parked it beside a Subaru, for us to compair. He spoke higlhly of all three makes but certainly led us to make the right decision and purchase the Subaru. Rememberd our names, was sincere, and really made us feel like our business was appreciated while at the same time looking to meet our transportation needs. More