Dick Hannah Subaru

I was nervous about going to a dealer for a new car until I met Sam Gibbs. When I visited Dick Hanna dealership and was greated by Sam, I felt nearly instantly comfortable. I was not ready to purchase but I I met Sam Gibbs. When I visited Dick Hanna dealership and was greated by Sam, I felt nearly instantly comfortable. I was not ready to purchase but I felt so good about meeting Sam and his great personality that I kept his card in my wallet. A few months later I bought my first car from him a near new 2005 Subaru legacy. Everything from the finance personnel to the sales person Sam was so great, I decided from then on that I would take my business to Dick Hanna and ask specifically for Sam. He was the one I came to for my brand new 2009 WRX and I am thrilled it was as good as experence as the first time. On a recent service stop I met with subarushawn and was suprized yet again but nother great personality person who was enthusiastic about his work and everything else. I could call these people my friends. I never fill out surveys or reviews, but in this case, I could not help but doing a reviews to express the gratitude I have for the people at this dealership. More

I have had my car serviced by Dick Hannah since I purchased it in 2006 and I have always been given excellent service. Over the past few years it seems that so many companies are forgeting the mea purchased it in 2006 and I have always been given excellent service. Over the past few years it seems that so many companies are forgeting the meaning of customer service but not Dick Hannah. I am always greated with a smile, processed quickly and the car is returned to me with a smile. They have a great waiting room to wait in and always have my car ready before or at the time they say they will. I would highly recommend them to anyone needing their Subaru serviced. More

I purchased my car from Dick Hannah in 2009 and so far I have received excellent service. Service is friendly and efficient. We also plan to have other vehicles serviced there in the future. I highly have received excellent service. Service is friendly and efficient. We also plan to have other vehicles serviced there in the future. I highly recommend them to anyone wanting to buy a Subaru -- you will receive great service following the purchase! More

They were able to get e in for an oil change at very short notice. The service was completed by the promise time as well. I have purchased parts from their parts department as well and they were very short notice. The service was completed by the promise time as well. I have purchased parts from their parts department as well and they were very knowledgable and friendly. I willcontinue to use them for the service that I do not take care of myself. More

Ronnie promptly greeted us, made us feel welcome, determined what we were looking for (A Subaru, Toyota or Honda) and did not apply any pressure. Answered our questions, encouraged us to compair the determined what we were looking for (A Subaru, Toyota or Honda) and did not apply any pressure. Answered our questions, encouraged us to compair the three diffrerent makes and even brought us a Honda, and parked it beside a Subaru, for us to compair. He spoke higlhly of all three makes but certainly led us to make the right decision and purchase the Subaru. Rememberd our names, was sincere, and really made us feel like our business was appreciated while at the same time looking to meet our transportation needs. More

I have to say that Kenny turned whay could have been a very difficult situation into a positive experience. I am very pleased with the way everything has worked out through the entire process. Scotty wa very difficult situation into a positive experience. I am very pleased with the way everything has worked out through the entire process. Scotty was professional and did an excellent job answering my questions on the phone and here at the dealership. Huyen was polite and very helpfull on our test ride. If someone would like to contact me in the future I would be more than happy to go into further detail. Thank you, Ted Radzwillowicz More

Excellent customer service. Attention to detail. Friendly. Knowledgeable about product. No high pressure...but once the sale was made...quick in consumating the "deal". Clean surroundings and well m Friendly. Knowledgeable about product. No high pressure...but once the sale was made...quick in consumating the "deal". Clean surroundings and well merchandised. The employes from top to bottom are energetic and thoughtfull. Stefanie, Frank, Dave and SubaruShawn were tops! More

Ammar was professional, courteous and not high pressure in presentation. He presented quite a few options for me to consider along with the prices for an open dialog on what each one meant. Most pleasu in presentation. He presented quite a few options for me to consider along with the prices for an open dialog on what each one meant. Most pleasurable experience in buying a new car (which I was not looking forward to, by the way). More

Working with the Dick Hannah Service department has been a positive experience from every aspect for a number of years now. The service staff has done a great job of keeping me informed of needed repairs a a positive experience from every aspect for a number of years now. The service staff has done a great job of keeping me informed of needed repairs and always have been curteous and helpful. The dwork quality has been good and my car has always been ready on time. More

Shawn is a great guy to work with. He knows his product, but even more, he loves the product. But the best thing about dealing with Shawn is that he likes people. He listens and really wants the customer but even more, he loves the product. But the best thing about dealing with Shawn is that he likes people. He listens and really wants the customer to be happy. I've appreciated that he also has made follow up calls. I haven't seen this kind of caring service after a sale in a long, long time. I went in for a cash for clunkers, and when we hit a bump in the road, were still able to work it out, thanks to Shawn hanging in there with and for me. More