
Dick Hannah Subaru
Vancouver, WA
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I was very pleased with the service I received with the purchase of my 2010 Subaru WRX. The staff was friendly and well informed. They knew the vehicles very well and the service department did a great job purchase of my 2010 Subaru WRX. The staff was friendly and well informed. They knew the vehicles very well and the service department did a great job installing the Lojack system and Sirius satellite radio in my car. I would recommend this dealership to my friends. More
I have enjoyed my whole experience with the Subaru Dick Hannah dealership. From the moment we left the car lot to present they have been nothing but professional and great to work with. I had my 7500 mil Hannah dealership. From the moment we left the car lot to present they have been nothing but professional and great to work with. I had my 7500 mile service done and again had the same experience. They told me the cost up front, there were no hidden fees and best of all we punctual. More
My car is running great! Thanks for the wonderful service! I would just like to suggest updating your credit card processing with another software title or go back to the conventional credit car service! I would just like to suggest updating your credit card processing with another software title or go back to the conventional credit card reader? It took almost 2 hours to get a credit card to go through, and that was only after a manager's reluctant over-ride. There has to be a better way to get your customers in and out here! More
The car buying experience was straight forward, with pleasant staff. There was no pressure and no hassle. The test drive was easy, with good information about the different vehicles sharing during the pleasant staff. There was no pressure and no hassle. The test drive was easy, with good information about the different vehicles sharing during the drive. All questions were answered by knowledgable staff. More
I had a great car buying experience at Dick Hannah Subaru, and I want to especially thank my sales person Dan Levine, who is a very friendly, effective and knowledgeable person when it comes to Subaru Subaru, and I want to especially thank my sales person Dan Levine, who is a very friendly, effective and knowledgeable person when it comes to Subarus! From the test drive to the sales negotiations, I felt all along that I was in good hands and treated with respect, and my desires were considered and fulfilled. The team, especially Dan, went above and beyond to get me the best deal on my new 2010 Forester, which I love, and I could not be happier with my experience at Dick Hannah. I am also very excited about their "customer for life" program, and I am reassured that my car will be treated well when maintenance is needed at this dealership. I strongly recommend you come down take a look at Dick Hannah Subaru if you are on the market for a Subaru. You won't regret it. More
My wife and I bought a used Dodge Caravan from Dick Hanna Dodge in July 2003. So we're actually returning happy couple looking this time for a used Subaru Outback. We had in mind what we're looking for and d Dodge in July 2003. So we're actually returning happy couple looking this time for a used Subaru Outback. We had in mind what we're looking for and did our homework using the Internet. That is why we could conclude the deal in two hours after Dan showed us the car! We could not take home the car the same day because we did not bring along some documents showing our physical address in Oregon. At any rate, Dan is a "soft" and thoughtful salesman. I took him along for a test drive, not around the block, but on the freeway and up and down the hilly area which really showcased the All Wheel Drive of the Subaru Outback. I was impressed with the car's performance and the detail work done on the car. Dick Hanna Dealer really knows how to sale not only new cars but also used cars! Moreover,before we drove the car home, Dan spend time to show me and my daughter how to use all the switches and knobs from A to Z. I never met any car salesman like Dan in my over 40 years living in the US. He has a keen salesmanship putting customer first and enticing the customers to come back. As for Kenny Nguyen, he knew how to assess the customers and deal with them appropriately. He did not play the sale game with me and knew how to conclude the deal without wasting his time and the customers' time. When he realized that there was only one set of keys for the security/alarm system, he contacted the previous owner and secure the other set to give to us, saving us 70 dollars to make a duplicate set. He coordinated with Tonya Burdette to speed up the loan application smoothly and professionally. Tonya really knew what she was doing and I was impressed. When the time to upgrade my wife's Dodge Caravan, I definitely will come back to look for another Subaru for her, probably an SUV model. I strongly recommend Dick Hanna Subaru, Vancouver, WA, Kenny Nguyen and Dan Levine to anyone who looks for a new or used Subaru. Signed me: Tinh and Oanh Truong More
I had been driving the same used 1993 Toyota Corolla purchased directly from the owner following college graduation in 1996. It was a great car that just wouldn't quit, but it was time to get a new one purchased directly from the owner following college graduation in 1996. It was a great car that just wouldn't quit, but it was time to get a new one. After visiting various dealerships and test driving a variety of cars over the course of several months, I was lucky enough to meet my salesperson, Richard Furst, at Dick Hannah Subaru in Vancouver. He was able to help me zero in on exactly what I was looking for in a short period of time. Because a new car is such a big purchase, I was not prepared to purchase that day, but Richard remembered me when I called ready to buy my first new car. I had a great experience at Dick Hannah and would recommend shopping there to anyone. Thanks for your help Richard! More
I always have a good experience getting my car serviced here. The service area and waiting room and always clean, the staff is friendly and get work done very quick so I can move on with my day. Having onl here. The service area and waiting room and always clean, the staff is friendly and get work done very quick so I can move on with my day. Having online service appointment scheduling is also a plus. The complete work and always answer my questions. The oil change is a little more spendy than competitors, but the deals will be worth it. More
Easily one of the best car buying experiences we have ever had. We started by looking on-line and after what we felt was some positive feedback, decided we should check out the dealership in person. Thou ever had. We started by looking on-line and after what we felt was some positive feedback, decided we should check out the dealership in person. Though it was quite a drive for us, we found the salesperson to be both friendly and knowledgeable. So far we are very pleased with the vehicle and its performance has been even better than expected. I would reccommend a visit to Dick Hanna to anyone considering buying a Subaru. More
Having terrible experiences with problematic cars, with a developed paranoia of driving because every time the car felt like it was about to break down, without any credit history, not knowing what car we wa developed paranoia of driving because every time the car felt like it was about to break down, without any credit history, not knowing what car we want to buy, and not trusting car dealers in general, we came to Dick Hannah Subaru looking for a car. Before we even stepped into the building, we were greeted by a salesperson Phong. Phong was very knowledgeable and accommodating. Within seconds talking to Phong, we realized that we could completely trust him and that he was very interested in helping us to find best option within given price range. We also didn’t experience any high pressure sales tactics that we have so often heard about. Coming to Dick Hannah Subaru, we had no idea what type of car we wanted to buy. By showing variety of models and listening attentively to all of our requests, Phong helped us to find Subaru that was ideal for us. Because of our limited knowledge about cars in general, Phong very patiently walked us through every part in the car and reviewed everything we needed to know. Phong not only taught us how to take care of the car properly, but also told about variety of hiking, skiing and snowboarding places we should visit on our new car. Phong patiently took care of all of our questions and concerns. We were very pleased with the choice of the car and would even say that it was the best experience buying anything we have ever had. Due to Phong’s helpfulness and professionalism, buying a car turned into pleasurable experience. More