Dick Hannah Subaru
Vancouver, WA
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Having terrible experiences with problematic cars, with a developed paranoia of driving because every time the car felt like it was about to break down, without any credit history, not knowing what car we wa developed paranoia of driving because every time the car felt like it was about to break down, without any credit history, not knowing what car we want to buy, and not trusting car dealers in general, we came to Dick Hannah Subaru looking for a car. Before we even stepped into the building, we were greeted by a salesperson Phong. Phong was very knowledgeable and accommodating. Within seconds talking to Phong, we realized that we could completely trust him and that he was very interested in helping us to find best option within given price range. We also didn’t experience any high pressure sales tactics that we have so often heard about. Coming to Dick Hannah Subaru, we had no idea what type of car we wanted to buy. By showing variety of models and listening attentively to all of our requests, Phong helped us to find Subaru that was ideal for us. Because of our limited knowledge about cars in general, Phong very patiently walked us through every part in the car and reviewed everything we needed to know. Phong not only taught us how to take care of the car properly, but also told about variety of hiking, skiing and snowboarding places we should visit on our new car. Phong patiently took care of all of our questions and concerns. We were very pleased with the choice of the car and would even say that it was the best experience buying anything we have ever had. Due to Phong’s helpfulness and professionalism, buying a car turned into pleasurable experience. More
This was my first time buying a car but not my first time at a dealership, it was a really comfortable environment. I came in with a list of cars I had looked up the previous and they were very honest with m at a dealership, it was a really comfortable environment. I came in with a list of cars I had looked up the previous and they were very honest with me about my choices explaining to me which ones would be the best choices for overall gas mileage and insurance since I was on a little bit of a budget. Within minutes the car I chose was pulled around so I could test drive it, scotty was super freindly and down to earth he made me feel very comfortable in the car. When we arrived back at the dealership we began the paperwork, it didn't even feel like I bought a car, car guys normally give me the creeps and are super push but the guys at dick Hannah always make me feel very welcomed, I would definately recommend them to anyone More
No pressure is how I would describe Dick Hannah Subaru Service. I took my car in for an oil change and it was discovered that my dirve belt(s) also needed to be replaced. I was informed of my options and Service. I took my car in for an oil change and it was discovered that my dirve belt(s) also needed to be replaced. I was informed of my options and allowed to make the decision that was right for me without feeling pressured. Thank you. More
Dick Hannah Suburau of Vancouver, Washington was great to work with. Dan Levine was our salesman and made the buying experience fun. He was well versed in the Subaru line and helpful to us selecting our pa work with. Dan Levine was our salesman and made the buying experience fun. He was well versed in the Subaru line and helpful to us selecting our particular model. Dan was a very big part of our buying experience. When we arrived at the dealership we informed Dan that we were still deciding between the Hyundai Santa Fe and the Subaru Outback. Dan never pressured us into buying and even offered to set up a test drive of the Hyundai. We lost track of time talking to Dan about the Outback, he was so informative, that we decided to come back the following day. We had spent over three hours with Dan that afternoon. The following day we returned and purchased the Outback without test driving the Hyundai, in part due to Dan's overall knowledge of the Outback. We have been very pleased with our purchase. More
I called in for an oil change was able to get the appointment on the same day I called. Ric was Johnny on the spot getting me checked in. The waiting room is a clean and comfortable place, I was on m appointment on the same day I called. Ric was Johnny on the spot getting me checked in. The waiting room is a clean and comfortable place, I was on my way home within 45 minutes. Because I was on a tight timeline I really appreciated this. More
Found an amazing advertisement on a 2010 Subaru Impreza. I was willing to drive the 5 hours to do a trade in my Pontiac. The deal took longer than I would have liked, as there was an issue with having some I was willing to drive the 5 hours to do a trade in my Pontiac. The deal took longer than I would have liked, as there was an issue with having some paperwork that I was not aware of needing before the trip down. But they worked with me though everything and I LOVE my new car. More
The staff was a very professional and knowledgeable. I enjoyed working with them. The dealership was Dick Hannah in Vancouver" Washington. I came to this dealer because of a reference from my friend Staci enjoyed working with them. The dealership was Dick Hannah in Vancouver" Washington. I came to this dealer because of a reference from my friend Stacie who purchased a car about 6 months ago and was very happy. More
I was extremely surprised by the way they treated us. I honestly was expecting a usual not very good experience as I had dealt with Dick Hannah in the past. They were extremely helpful and very good to dea honestly was expecting a usual not very good experience as I had dealt with Dick Hannah in the past. They were extremely helpful and very good to deal with. I don't know about the rest of Dick Hannah but they could take a lesson from the Subaru dealership in customer service and wanting to make a deal. More
I has bought a Subaru from Dick Hannah Motors in 1997 and have had my car serviced by them many times. I was always very pleased with their service and so when I decided to buy a new car I went to Dick Hann have had my car serviced by them many times. I was always very pleased with their service and so when I decided to buy a new car I went to Dick Hannah. The salesman, Ron Mentek, was extremely helpful in demonstrating the car and walking me through every thing I needed to know. Everyone was very pleasant and the price quoted was what I paid for. I was not pressured into buying anything services I did not want. It was a very pleasant experience. More
This was my first time buying a new car. I had never shopped for a new car at a dealership before. I had heard bad experiences from everyone about watching out for those dealers that are trying to con y shopped for a new car at a dealership before. I had heard bad experiences from everyone about watching out for those dealers that are trying to con you. When i first came to Dick Hannah Subaru in Vancouver WA my original plan was to just look around and find a car i liked. Not to buy. Although I needed a car and was without one because my previous car had decided to quit on me, i wanted to just look and buy one later. I never thought i could get a car that would fit my budget at that time. So i met my first car sales man. Scotty was very easy going and gave me a tour of the lot. I told him what i wanted and he opened up different cars for me and let me test drive a car i really liked. I told him i never bought a new car before and i'd like to go through the buying process and just see how it worked. Scotty help me understand how it worked. During the buying process i never felt rushed or nervous. Scotty even told me if i was unsure to go home and think more about it and come back later. When i came back, he helped me get the car i wanted at a really good price. I love the car and think that it was well worth the money. My advice is to pick the car you want, do research, and figure out what its worth to you. At that time, i wasn't in a position to pay as much as the car was worth, but because of the right circumstances Scotty was able to get me the car for an amount i could afford at an unbelievable price. I would recommend anyone to go and talk to Scotty if you want a subaru. He not only helped me find the car i liked, but helped me get it as well. More