Dick Hannah Subaru

My initial contact with was with Ron Mentek. We talked over the phone about a particular vehicle and the he guided me to fill out an app online. Communication was good and we setup an appointment to come over the phone about a particular vehicle and the he guided me to fill out an app online. Communication was good and we setup an appointment to come see and drive the vehicle after getting preapproval. The staff was very pleasant and tolerant of our kids being there with us. They definitely try to take the stress out of buying a vehicle. Dan was our other sales person and was extremely helpful and pleasant as well. More

Brian, & Derek where GREAT. Enjoyed working with both. Derek answered all my questions and made getting things easy. Brian was NOT Pushy,really LISTEN to us and our concerns. Ken was having a bad da both. Derek answered all my questions and made getting things easy. Brian was NOT Pushy,really LISTEN to us and our concerns. Ken was having a bad day or whatever. He acted in a very unprofessional and child like manner. More

It's important that I explain why I rated the Customer Service as bad. We really had a great experience in working with Tuan and Ian (and Mike) purchasing in connection with the auto show. In that aspect Service as bad. We really had a great experience in working with Tuan and Ian (and Mike) purchasing in connection with the auto show. In that aspect and if matters had concluded there I would say that Customer Service was excellent. The negative was at the time of delivery the Outback we had agreed to purchase was so "worked over" from the auto show that it was in an unacceptable condition. I had a difficult time getting the Manager on duty to understand the need to make things right. Finally he got the point and another vehicle with the same equipment was substituted at the same agreed purchase price and we were able to complete the transaction. That's why I rated the overall experince as OK. More

Clean Dealership, Sales person (Ian Killough) was tops. No hassles, very nice Irish fellow, negotiated deal over the phone, no surprises. I have never had such a pleasant experience buying a car. Car No hassles, very nice Irish fellow, negotiated deal over the phone, no surprises. I have never had such a pleasant experience buying a car. Car has all the options.... Dick Hannah and Ian gave me the best price in Oregon. More

Tuan was great! We saw the dealership had an online special that beat any other dealer in the area. They honored it without any hassle. Tuan was super friendly, was very efficient and even helped me special that beat any other dealer in the area. They honored it without any hassle. Tuan was super friendly, was very efficient and even helped me program my bluetooth! Such a great experience for a first time buyer. Will recommend them to all my friends! More

The sales reps that I worked with were awesome - Ian and Tuan made everything happen and were honest with what I needed to get financed. I felt like they were attentive to what I wanted and needed and were Tuan made everything happen and were honest with what I needed to get financed. I felt like they were attentive to what I wanted and needed and were abe to offer advice. In the end, I left Dick Hannah Subaru with an 07 Subaru Legacy and it had everything I wanted. Low miles, the exact color I wanted, and all the features in the price range I was looking for! Thank you guys! More

I would recommend Dick Hannah Subaru to anyone looking for a new car. Not only was Ron friendly, they gave me the best price by far. I never even haggled over the first quote because I couldnt get a deale for a new car. Not only was Ron friendly, they gave me the best price by far. I never even haggled over the first quote because I couldnt get a dealer within 100 miles to match the price, infact the closest I could get was $1000 dollars more and it didnt come with bluetooth or tanaeu cover and there was a wait to get it. They have the best price, best selection and friendliest people by far. I drove 85 miles to buy my car from them and would recommend anyone to do the same. In fact I'm actually making my mom go there next month! P.S. I did all my dealings over email before entering the dealership, and Ron was very quick to respond to all of my messages. I also felt there were no false promises made (unlike other dealers) and infact we ended up getting more in our car than we expected (all weather mats, summer mats, and rear cargo cover.) More

Working with Dick Hannah and our salesman Ian Killough was a surprisingly great experience. He showed us several vehicles within our criteria. We found the perfect vehicle and got a good trade-in value was a surprisingly great experience. He showed us several vehicles within our criteria. We found the perfect vehicle and got a good trade-in value for our other vehicle. We got a killer deal on the 2011 Subaru WRX STi we purchased! I would definitely recommend Ian at Dick Hannah to any of my friends and relatives. Becky in the finance department was honest and knowledgable. She was extremely helpful. This experience was a much more pleasant and rewarding experience compared to past experiences with them. They've improved by 100%! More

My experience at dick hannah subaru was the best that Ive My experience at dick hannah subaru was the best that Ive experienced ever when buying a car.All of the staff was very nice and professional unlike s My experience at dick hannah subaru was the best that Ive experienced ever when buying a car.All of the staff was very nice and professional unlike some dealerships where there very pushy and keep you all day. Ian Killough was the best salesman we have ever had and if we need another car we will definitely buy from him again. More

Great experience. Right up there with BMW. I had Great experience. Right up there with BMW. I had been to atleast 4 other dealerships trying to purchase a Subaru outback. Each time I was "dis Great experience. Right up there with BMW. I had been to atleast 4 other dealerships trying to purchase a Subaru outback. Each time I was "disappointed" in the sales staff. I work 40 plus hours a week and did not have time to play games with sales assoc or pricing. I feel that a customer should be treated well when purchasing a product worth $28,000. Dick Hannah had exactly the car I wanted. No hidden costs, fees or paperwork. I would recommend this dealership to anyone. It was worth the drive. More