
Dick Hannah Subaru
Vancouver, WA
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We stopped in just to look at used vehicles and ended up buying (2) vehicles. Ron was very friendly and professional, he was informative and provided us with enough information to make a decision. At no ti buying (2) vehicles. Ron was very friendly and professional, he was informative and provided us with enough information to make a decision. At no time did he pressure us to do anything, I am a sales professional myself and I sincerely appreciated his approach. Ron worked very hard on the administrative portion of both deals and we were driving away in our new vehicles in about 3 hours. There were some follow up details and minor repairs that needed to be done a couple of days later, Ron met me and took care of it immediately, then followed me home so I didn't have to make a return trip. We will use this dealership for all of our maintenance, and I would recommend anyone to buy a car from Ron. The nice woman in finance also did an outstanding job, I'm sorry I don't remember her name. More
my husband and I came in for service on our 09 subaru and while we were waiting decided to look at cars. Ron Mentek was very friendly and wanted to help us even though he knew that we were just looking. My while we were waiting decided to look at cars. Ron Mentek was very friendly and wanted to help us even though he knew that we were just looking. My husband and I have been discussing buying a car for a while, but we had no plans on buying a car on this day. He was very patient and helpful in our search for a different vehicle. He had excellent customer service skills as he was very attentive to our needs in an automobile and addressing those needs. His quality of work was very good in that he was very informative of the process and assisting with the paper work and even offered to buy us lunch from the deli. He was very friendly thorought the entire process and really a joy and pleasure to be around, we both very much enjoyed his company as a person and he did not in any way "over pressure" us to buy a vehicle, his main goal was to get us into a vehicle that we would both like. Unfortunately we have purchased numerous vehicles so far in our lives and this is by far one of the most pleasant experiences we have ever had! We told him that we needed time to think about the purchase and we wanted to go grab lunch, discuss the purchase and swing by our house to continue discussing it. He did not have an issue with this what so ever, he let us make all of the moves on our terms and did not make us feel pressured into anything. I think this is the first major purchase we have made (other than our house) that we did not have any type of buyers remorse, instead we had a couple hours of an enjoyable drive. Thank you to your staff for making this possible, thanks to Ron, Dick Hannah has earned our continued business on our second car purchase from your staff. More
Our sales rep. was Tuan Bui. He is knowledgable, sincere, conciencious, and what anyone would want in a sales person. He demonstrated the vehicle of our choice to us and did a great job. Our test sincere, conciencious, and what anyone would want in a sales person. He demonstrated the vehicle of our choice to us and did a great job. Our test drive went very well and while the financing was being taken care of Tuan took very good care of us and talked us through the process. The one thing that dissappointed us was that management seemed to be a little rough on Tuan while everything was being put together. Tuan graciously explained that away and everything else went well. We will go back to Dick Hannah again when we begin to look for another vehicle. More
My wife and two kids went to Dick Hannah Subaru because we know they have a large selection of Subarus. We had just had a very stressful time with our credit union getting told differnt loan amounts from d we know they have a large selection of Subarus. We had just had a very stressful time with our credit union getting told differnt loan amounts from different reps there. So when we arrived we were both in bad moods and the kids were full of energy not looking forward to go with us. Don put us both at ease showing us lots of choices of used cars. He listened very well and was unbelievably great with our kids. He made our experience enjoyable. He had nine kids of his own and was able to entertain ours like a seasoned parent. We negotiated an affordable price with us and we left with a brand new Forester 2011. I couldnt be any happier with this car, it is awesome! One of the safest cars and this years model is so well improved, it is hands down the best car I have ever owned. Thank you so much for working with us and our kids to make this easier than what we experienced with our credit union. I would recommend anyone to see Don and the staff at Dick Hannah Vancouver. More
I was very pleased with my experience at Dick Hannah Subaru dealership. I was impressed by all the staff's friendliness. The salesman who helped me was Ron Mentek. He was nice, very patient and friendl Subaru dealership. I was impressed by all the staff's friendliness. The salesman who helped me was Ron Mentek. He was nice, very patient and friendly. He helped guild me through all the steps into buying a car. I would highly recommend the Dink Hannah Subaru dealership and Ron Mentek to anyone I know who is looking into buying a use or new Subaru. More
I have used Dick Hanna Subaru in Vancouver Washington For quite awhile. When it used to service Fords. I had a Ford Focus. I was always very happy with their work. So when I was looking for a new car I knew quite awhile. When it used to service Fords. I had a Ford Focus. I was always very happy with their work. So when I was looking for a new car I knew that with their exceptional employees and service dept it was the place to go. Mike was very good salesman. Low presure,answered all my questions to the best of his ability or found out the answer for me. Would highly recommend Dick Hanna Subaru! More
It was probably the easiest time we have had buying a car. Nobody tried to jerk us around. What we were told we would pay for the car is what we paid. The finance process was easy also. Khoa even brought car. Nobody tried to jerk us around. What we were told we would pay for the car is what we paid. The finance process was easy also. Khoa even brought the papers to Kalama for me to sign since I could not get away from work. That's what I call service. More
I had a great purchasing experience thru Dick Hannah I had a great purchasing experience thru Dick Hannah Subaru starting with the on-line eprice, and ending with the super courteous sales consultan I had a great purchasing experience thru Dick Hannah Subaru starting with the on-line eprice, and ending with the super courteous sales consultant, Mike El Krewi, who expedited the entire sales process allowing me to finish with the financial officer and be on my way in a matter of hours. I would definitely recommend this dealership to anyone in the market for a Subaru! More
Dick Hannah Subaru offered quality products with low-pressure sales. We were met at the door by Don, a kind, patient and friendly gentleman who very patiently let us test drive as many cars as we wa low-pressure sales. We were met at the door by Don, a kind, patient and friendly gentleman who very patiently let us test drive as many cars as we wanted, and didn't even wince when we insisted on testing the stereo using some awful top 40 hits local station. Nor did he complain when we opened the moon roof full tilt, with him in the back seat, and the dash reading the outside temp at 40 degrees. I have accompanied other people in their car buying endeavors, and have interacted with some pretty shiesty salesmen and dealerships, and I cannot tell you how pleasantly surprised I was with the service at Dick Hannah Subaru. I love my new 2011 Subaru Forester (you really should get one), and would recommend this dealership and this car to anyone, and everyone who will listen. Thank you Don, and Kenny, and everyone at Dick Hannah! More
it was the best experience in years. Tuan made it really easy for us, we did not have to go through all the hassles like the previous times. We are for sure will send our families and friends to your deale easy for us, we did not have to go through all the hassles like the previous times. We are for sure will send our families and friends to your dealership. thank you-thank you! we will come back More