Dick Hannah Subaru
Vancouver, WA
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My salesman Paul Halama understood exactly what I was looking for and wanted in the first few minutes and provided a few vehicles to choose from and then it was smooth sailing to the purchase. I would r looking for and wanted in the first few minutes and provided a few vehicles to choose from and then it was smooth sailing to the purchase. I would recommend this dealership to all my friends ! More
I had bought a 2018 Outback from Antonio in the past and while I did not end up trading in my outback this time, Antonio took the time to reset my tire sensor and maintenance light with their service depart while I did not end up trading in my outback this time, Antonio took the time to reset my tire sensor and maintenance light with their service department. Great service in both sales and service. More
Paul Halama has excellent customer service skills. He took care of me, found options when I couldn’t work things out, and resolved things for me without much trouble. He’s a great salesman not in that he took care of me, found options when I couldn’t work things out, and resolved things for me without much trouble. He’s a great salesman not in that he “sells” he’s even keeled and will work with you how you need. Thanks for everything, Paul! I’m now a proud Subaru owner! More
I can't express how pleased I am with the service I received at this dealership. I had been in the process of upgrading to a newer model year for my Subaru Forester Touring and no dealership in northwe received at this dealership. I had been in the process of upgrading to a newer model year for my Subaru Forester Touring and no dealership in northwest Oregon had anything in stock. I called Dick Hannah in Vancouver, WA and spoke with a very helpful salesperson (Verna Watson). She explained that they also had nothing on hand in that model, but texted me back a few hours later to say that something had come in. And it was the one I wanted! She then made arrangements to honor the deal I had started elsewhere and was very helpful in ensuring that I could drive the 1.5 hours to the dealership to pick it up. She made it as painless as possible! If she hadn't been looking out for me I wouldn't be in the car I absolutely love at this moment. Please express my continued thanks to her - I wouldn't hesitate to buy another car from her in the future. More
Buying a car at Dick Hannah was actually enjoyable! We all like having a new car, but how many us like the process of buying a new car? Honestly, when it comes to dealerships, I've had a couple of decent all like having a new car, but how many us like the process of buying a new car? Honestly, when it comes to dealerships, I've had a couple of decent experiences over the years and a couple of terrible experiences, but I've never actually enjoyed buying a new car until today. More often than not, I have left other dealerships feeling exhausted and worked over, or just plain relieved that the seemingly endless delay tactics, hard sells and high pressure had come to an end. Zeke was friendly, thoughtful, and patient. He has a really pleasant demeanor and sense of humor that made everything easy and comfortable. I'd recommend him to anyone. If you hate going to dealerships, he's the man to see, because talking to him is nothing like talking to a car salesman. I will never go to any other dealership again. My experience was exactly what buying a car should be. People should leave dealerships happy and feeling good, excited and buoyant about their new cars. They should leave feeling respected and like a fair trade of hard earned salary and valuable product were made, and that's exactly what happened. I left happy and feeling exhilarated this evening and I couldn't feel better about my new car, the dealership, and the sales team. More
Verna Watson was wonderful to work with, and worked very hard to give us the best deal possible. She is genuinely concerned with making sure her customers are happy and satisfied with their (our) purchase. hard to give us the best deal possible. She is genuinely concerned with making sure her customers are happy and satisfied with their (our) purchase. She went out of her way to fulfill our needs. We also had a great experience with the finance manager, Tuan Bui. We left with our beautiful new car feeling we received a great deal, something not easy to achieve in today's market. More
The guys here went above and beyond to help me in a pinch. I left with something better than I ever expected and I got to pick the color I wanted! pinch. I left with something better than I ever expected and I got to pick the color I wanted! More