Dick Hannah Subaru
Vancouver, WA
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Showing 1,926 reviews
My husband wanted me to find a vehicle that I would love, so we were out and about and he said, "Let's stop in at Hannah Subaru first." It was kind of a rainy day and I was not really in the mood, but I said so we were out and about and he said, "Let's stop in at Hannah Subaru first." It was kind of a rainy day and I was not really in the mood, but I said "Okay." As we pulled into the parking lot, J.R. was already at my car and I did not want to "deal" a car purchase, but I was going to look. J.R. is intuitive and knowledgeable about his customers. He listened to what I wanted and let me make up my mind. Thank you J.R. for your superb customer care and experience. I LOVE MY CAR! More
Our salesman, Peter Maher was EXCELLENT! He was extremely knowledgeable about the ins and outs of our new car, a Crosstrek. His explanations were easy to understand and he was very patient. He was extremely knowledgeable about the ins and outs of our new car, a Crosstrek. His explanations were easy to understand and he was very patient. He certainly made our big decision and purchase a very enjoyable experience! Tuan in Finance was also very helpful and pleasant. We would absolutely recommend family and friends to purchase a vehicle from Peter at Dick Hannah Subaru. We are already planning our next purchase from him in the future! More
I met with Verna Watson today and she is such a wonderful, genuine person to have for a sales consultant. Her smile and time she spent explaining things to me should be what all car sales people wonderful, genuine person to have for a sales consultant. Her smile and time she spent explaining things to me should be what all car sales people should mimick. It was the BEST EXPERIENCE I have ever had. I was greeted at the door by her and she walked side by side with me through every step of the purchasing process. More
Was very satisfied with the service Antonio Pedroza provided through the entire process. Even though the selection was limited Antonio provided a temporary vehicle I can use while my Outback was 2 week provided through the entire process. Even though the selection was limited Antonio provided a temporary vehicle I can use while my Outback was 2 weeks out. More
1/15/22 I had coffee with my mom this morning and I was telling her in almost 50 years of my life I had the best sales experience with you Ather with your dealership everybody that dealt with me I felt lik telling her in almost 50 years of my life I had the best sales experience with you Ather with your dealership everybody that dealt with me I felt like I was at the right place at the right time for the right reason. It was smooth no pressure and I appreciate that!!! Much success to you and may everything be new in 22 for you and your whole crew 🎉📯🏆 Many Thanks, Alex Emerson More
My family and I had a fantastic experience with Dick My family and I had a fantastic experience with Dick Hanna Subaru. I text and talked to JR (salesman) over the phone for about a week before we comm My family and I had a fantastic experience with Dick Hanna Subaru. I text and talked to JR (salesman) over the phone for about a week before we committed to by a crosstrek. We knew what we wanted and didn’t need someone to “sell it to us”, so to speak. JR was was straightforward and easy to work with. When we got to the dealership JR took upon himself to entertain the kids as my wife and I filled out the paperwork that JR prepared ahead of time. We knew what we wanted at the price that was more competitive then other Subaru dealerships. I had my eyes wide open going in expecting some sales grind around a warranty or some upgrade. JR asked if I wanted a warranty and I declined, No pushy or guilting tactics JR was honest and straight forward. When we got to the finance and final paperwork, Tuan (license registration and finance guy) asked if we would like a warranty at a lower price, which I am thankful for the option. When I declined he said okay, and that was that. We got the car we wanted at the price cars are going for right now and got it cheaper then what I would have got it for at another dealership (we checked). I didn't expect this level of service and integrity to me as a customer. I was pleasantly surprised. Very grateful for JR and Tuan and the way we were treated from beginning to end. More
From walking in to the dealership to the drive off in my new car, this dealership was very helpful and overall an easy and great experience ! new car, this dealership was very helpful and overall an easy and great experience ! More