Dick Hannah Ram Truck Center
Vancouver, WA
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980 Reviews of Dick Hannah Ram Truck Center
Heather James is the best! I came to the dealership with a salvaged/damaged titled car for trade in, no money for a down payment, a very tight budget, plus my credit score was z I came to the dealership with a salvaged/damaged titled car for trade in, no money for a down payment, a very tight budget, plus my credit score was zero. I really had no hope of getting a good car I could afford. I was embarrased for my situation. I was welcomed with open arms, treated with huge respect, and Heather found me a wonderful car, one that I'm proud to drive, with financing that fit my budget to a "T". Not only did I get a reliable car, but she gave me hope for a brighter financial future. Also on the list for a golden star is Sal, the man that found my financing. Thank you so very much, Jini O'Flynn More
I found, on the Internet, a vehicle I wanted to see and test drive, located at the Vancouver Truck Center. Heather answered the phone and said she would have the vehicle ready when we arrived, which she d test drive, located at the Vancouver Truck Center. Heather answered the phone and said she would have the vehicle ready when we arrived, which she did. My wife and I dealt with Heather and Rob to negotiate and purchased the vehicle. The two of them were very professional, friendly, knowledgeable and were not pushy in any way. Based on our experience, we would recommend to friends to go to this dealership and deal with these two individuals. More
My experience with purchasing a used vehicle with Enes Curt was very pleasant, he was very nice and knowledgeable. He showed us a couple of vehicles that would work for us but decided to show us a diesel Curt was very pleasant, he was very nice and knowledgeable. He showed us a couple of vehicles that would work for us but decided to show us a diesel that would help with gas mileage and add a further length in life for the motor. I am very pleased with our purchase and I would recommend this dealership to anyone in need of a vehicle. More
Great experience, would definitely buy from them again. Very knowledgeable salesmen and great customer service. I got the car I wanted and the deal I needed. Very knowledgeable salesmen and great customer service. I got the car I wanted and the deal I needed. More
We are return customers to Dick Hanna dealerships. We are return customers to Dick Hanna dealerships. Everyone we have encountered has always been honest and straight to the point. That being said We are return customers to Dick Hanna dealerships. Everyone we have encountered has always been honest and straight to the point. That being said, we will come back when the need arises, We were not expecting a good experience because of being upside down in our trade-in, but the Salesmen and Office Staff went above and beyond in customer service and made necessary criteria work for our situation. More
My favorite dealership. I recommend them and Heather James to everyone I know who is or might be looking for a vehicle. They always go the extra mile to find what you want and do everything they can to James to everyone I know who is or might be looking for a vehicle. They always go the extra mile to find what you want and do everything they can to get you the deal you are happy with. Friendly, honest, and forthright with information. More
I am a first time buyer and Enes took a lot of time to explain everything to me,show me my options and talking to me about what i wanted and needed in my car purchase. We discussed that i wanted a Mazda 3 explain everything to me,show me my options and talking to me about what i wanted and needed in my car purchase. We discussed that i wanted a Mazda 3, and i had a limited budget. He worked with me to get the car i wanted at a price i was comfortable with. The day that i went to buy my new car he came out to my house to pick me up so that i wouldn't have to leave my old car at the dealership,which to me was a big help that really went above and beyond my expectations. Over all my experience was very pleasant, everyone was very friendly and willing to help in anyway they could. i would recommend there dealership and will return when im ready to buy my next car. More
I had a wonderful experience with the company it was amazing very friendly people they did not play around they gave me great information I had fun at the dealership. amazing very friendly people they did not play around they gave me great information I had fun at the dealership. More
As far as my sales person and the closing person who made the decisions and also the person who had us sign all the paperwork they were excellent, and went out of their way to help us get into a car and I w the decisions and also the person who had us sign all the paperwork they were excellent, and went out of their way to help us get into a car and I would recommend them to anyone. As for after having the car for a week and having something go wrong with it and having to pay out a 100.00 deductible already before even making my first payment, I am a bit upset about. And now a few weeks later still not having my first payment yet I am having to take it back in to get repaired again! I am not happy that I am going to have to be putting out my entire amount of my car payment into repairs before I even make my first payment. These are things they should have caught before they sold me the car. I called to state my concerns about having to pay out a deductible in the first 10 days of owning it and I got the run around, saying they would have someone check into this right away. No guarantees they could do anything to change the fact but at least they would look into it and get back to me...No one ever bothered to call me back and I stated my concerns to two different departments with no response back from either But as far as the sales team goes they were great and it was a pleasant experience for me. More
I was in the market for a new car. I was not sure what I was looking for and did not know where to start. The employee there Brett Barnes was very helpful and he made sure I was happy with the cars I was lo was looking for and did not know where to start. The employee there Brett Barnes was very helpful and he made sure I was happy with the cars I was looking at. He made me feel like there was no rush to find what car I really wanted. I would highly recommend this dealership and there employees. Thanks again guys. More