Dick Hannah Ram Truck Center
Vancouver, WA
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980 Reviews of Dick Hannah Ram Truck Center
Great customer service Justin did a great job. He didn't attempt to push me to look at vehicles I wasn't interested in. He was very courteous and polite. Justin did a great job. He didn't attempt to push me to look at vehicles I wasn't interested in. He was very courteous and polite. More
Believe in nice and treated like family My husband got online and found our new truck he made an appointment. We arrive 30 minutes before the scheduled appointment. The truck was actually My husband got online and found our new truck he made an appointment. We arrive 30 minutes before the scheduled appointment. The truck was actually at the Subaru service department when we arrived at the truck center. Rob Akers came out and greeted us and was very accommodating while we waited for the truck to arrive. Rob made us very comfortable in asking what are we going to use the truck for. The truck arrived we took it for a test drive which was good and we came back to the dealership to do the paper work. We enjoyed the comfortable seating in the waiting area and the no pressure attitude of all the sales department staff asking if we needed anything. This dealership believes in their motto. I personally have purchased 3 vehicles from different dealerships and those I would never buy from again. The high pressure staff at those other dealerships made me want to just walk out and buy from private individuals. Five days later we returned to pickup our new truck with 4 new tires and about $3,500 worth of work done. Then this last monday we returned the truck to the Dick Hannah Subaru to have the undercoating done. Everyone including Michael was very professional and full of information. We returned to Dick Hannah Subaru to retrieve our truck. the undercoating company had to close their shop before Michael could pickup up our truck so the Service manager Tom Gilstrap loaned me a 2016 Subaru Outback which was above and beyond what he had to do. When Michael delivered me our truck on wednesday morning he was very sorry for the inconvience this may have caused. When we need a new vehicle we will come back and buy from Rob Akers at the Dick Hannah truck center in Vancouver, wa. More
Great Experience Mikella, did a great job. Very helpful (walking back and forth across the long parking lot, in the hot weather, getting the car keys). Helped us find Mikella, did a great job. Very helpful (walking back and forth across the long parking lot, in the hot weather, getting the car keys). Helped us find what we were looking for. Thanks More
memorable life event! my wife, daughter and I went to the truck center to purchase a truck to grow with our family . it was one of the hottest days of the year and the cust my wife, daughter and I went to the truck center to purchase a truck to grow with our family . it was one of the hottest days of the year and the customer service at the truck center was great. sammy was wonderful and and helped us with everything needed and handed us over to Mr. Rob Akers. Rob was one of the nicest salesman i have ever delt with at a dealership. he was patient and helpful. he treated us like friends that he has known for years. there was no pressure to buy that day and let us decide as a family and what was best for us. i would recommend my friends an family to see mr. Akers when buying a new car. Rob defiantly gave the car salesman a better name than the normal stereotype. More
AMAZING CUSTOMER SERVICE BEYOND GRATEFULL Me and my husband had a grear experience with MR. akers, he has an amazing personality, patience and smile, he helped us get the car we wanted, he eve Me and my husband had a grear experience with MR. akers, he has an amazing personality, patience and smile, he helped us get the car we wanted, he even took care of my baby and played with him when we needed to speak with the manager. I realy recomend Mr. Rob Akers if you have any questions and need some help thanks to him we have a new car now :). More
Best customer service This was the best customer service we have had since we bought our car here 2 years ago. Now we have a truck. Roxanne Parisien was the best. it took l This was the best customer service we have had since we bought our car here 2 years ago. Now we have a truck. Roxanne Parisien was the best. it took less than 2 hours start to finish with no hassles and all the things we asked for. THE BEST EXPERIENCE!! Recommend Dick Hannah truck center to anyone.! Thanks Bill and Lisa Williams More
Made the impossible POSSIBLE!!! We went in to the dealership expecting a NO and walked out with a car. Our family can get to work and get our kids to school now. The customer service We went in to the dealership expecting a NO and walked out with a car. Our family can get to work and get our kids to school now. The customer service was amazing and Bret did everything in his power to get us something we could afford with literally nothing coming into the meeting. Magic! More
2015 Ford Focus I normally HATE dealing with car dealerships and have been known to walk off the lot if the sales person was pushy. Rob was not pushy at all!! In fac I normally HATE dealing with car dealerships and have been known to walk off the lot if the sales person was pushy. Rob was not pushy at all!! In fact, he sat and listened to what "requirements" we had and found us a perfect fit. On top of no being pushy, my husband and I like to joke around with one another. Rob and Heather both jumped right in with us, which scored HUGE points with me. Keep up the good work, it will take you far. More
Walked out with a 2015 Ford Focus Hatchback Roxanne was amazing. Kept checking in to see if I was happy every step of the way. She also got the monthly payment I could afford. Also, I had to bri Roxanne was amazing. Kept checking in to see if I was happy every step of the way. She also got the monthly payment I could afford. Also, I had to bring my two children who are ages 6 1/2 and 8, since they were being good, she walked down and got them both ice creams while I finished signing paperwork. Would definitely recommend. More