
Dick Hannah Kia
Vancouver, WA
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Just received a phone call from Alex Bassett the service dept director at Dick Hannah Kia. I had called earlier expressing a concern about service being done on my Kia Forte. He spend the time explaining wh dept director at Dick Hannah Kia. I had called earlier expressing a concern about service being done on my Kia Forte. He spend the time explaining what diagnostic work had been done on the car and what the problems could be. He was very understanding and patient while listening to my concerns. This response is not what I received from the service manager. Dick Hannah Kia Dealerships is fortunate to have him as Director of this dept. Definitely 5 stars or him ***** THANKS ******* More
Anthony did a great job. I was looking for a specific vehicle that had not yet arrived, and he did a great job helping me reserve it, then buy it when it came in. He was pers I was looking for a specific vehicle that had not yet arrived, and he did a great job helping me reserve it, then buy it when it came in. He was personable and relaxed and let me take the time I needed at every step. More
Anthony really went above and beyond to help my husband and I find just the right vehicle for our needs and circumstances. We are incredibly grateful to both he and Bryan for their assistance and Thanksgiv and I find just the right vehicle for our needs and circumstances. We are incredibly grateful to both he and Bryan for their assistance and Thanksgiving cheer! Thank you for working on the day before Thanksgiving and giving us the greatest holiday! More
As usual everyone went over and above to help me. I hope I got the names correct of the people who helped me .. There was another guy who greeted me and talked with me while I was waiting who was ve I hope I got the names correct of the people who helped me .. There was another guy who greeted me and talked with me while I was waiting who was very impressive also but I don’t remember his name,, This is the 3rd car I have purchased and have been very pleased each time. More
Awesome customer service. In and out of there in about 2.5 hours. They didn't make the process stressful at all! In and out of there in about 2.5 hours. They didn't make the process stressful at all! More