Dick Hannah Kia

We researched online, using our Costco membership. We were directed to Dick Hannah Kia and Costco forwarded an inquiry. Steve Davis called within 30 minutes, listened to our wants, pulled info and thoro were directed to Dick Hannah Kia and Costco forwarded an inquiry. Steve Davis called within 30 minutes, listened to our wants, pulled info and thoroughly discussed their inventory and answered our questions. He even suggested some payment options and offered to fax the info. We made an appointment for the next day; arrived a few minutes early and Steve was ready. Looked at the car we'd discussed, reviewed the options and sealed the deal. We were home before lunch with the car we wanted at a price that was very good (we'd been checking around for about 3 weeks). Best car buying experience we've ever had and will refer anyone to Steve Davis at Dick Hannah Kia. More

From the minute we walked onto the lot to the minute we drove off in our new 2011 Kia Forte, it was an excellent experience. Steve helped us when we were "just looking" on Wednesday, and even though we ha drove off in our new 2011 Kia Forte, it was an excellent experience. Steve helped us when we were "just looking" on Wednesday, and even though we had our (very tired and active) 3 year old son with us, our budget was very limited, and we told him that we weren't buying that day...he took as much time with us and paid as much attention to us as if we were buying the most expensive car on the lot. We were so pleased with his no-pressure approach and his willingness to help us find just the right vehicle. I have to say, the thing that caught my attention the most was something he said to us when we started looking at an SUV rather than a car. He said, "I could sell you any car on the lot, if you want. But you told me you need a vehicle with the best gas mileage - that SUV will cost you more to buy and won't give you nearly as good fuel economy as you want." Now THAT is listening to your customer's needs and thinking more about what is the best vehicle for THEM...not just what the commission will bring. We decided to come back (minus one active preschooler) on Sunday because of Steve. When we arrived, Steve was busy with another customer and asked Barry to help us out. Barry was an absolute DREAM to work with. His sense of humor and great personality made us feel relaxed and comfortable working with him. Even though the weather was miserable and rainy, he didn't hesitate to spend as much time looking at cars and test driving as many as we needed. He worked with the Finance Manager to get us an incredible deal on our car and was more than happy to "go to bat" for us until we got a rate and payment that would meet our limited budget requirements. He didn't ever pressure us and didn't blink when we had to stay firm on our numbers. He was able to get us a great deal on our trade-in and managed to get us into a brand-new car for just a smidgen more than we would have paid on a comparable used model with 25,000 miles on it. Once the car was ours, he showed us all the ropes and filled the tank with gas. Yay, Barry! We left with smiles on our faces and very, very pleased with Dick Hannah Kia and all the staff we encountered during our visits. If you keep this kind of service up, we will CERTAINLY be back for our next vehicle! Thank you Barry and Steve! More

I came to the Kia lot just to look at vehicles. I was not going to purchase anything that day. I actually had an appointment with the Honda lot across the street, but we were early, so we looked around. not going to purchase anything that day. I actually had an appointment with the Honda lot across the street, but we were early, so we looked around. He was NOT high pressure and was very nice just answering our questions. I actually kept my appointment at the other dealership and after seeing what they had to offer, we came back to the Kia dealership. I ended up getting a really great car for just a little more than I originally was looking to spend. If I had gone with a different used vehicle it would have had 60K or more miles and now I have a brand new car with 20 miles (when i drove off the lot) I never thought that I would ever buy a new car. I consider myself pretty level headed when it comes to big purchases like this. But I couldn't walk away from the price, warrenty and options of the vehicle. I can't remember everyone's names that I dealt with, but they were all exceptional. Very pleasant and didn't mind explaining things so that we understood what was going on. My dad had bought a car from them and he had a very good experience as well. More

I went in looking for a new car and to trade in my SUV because of the raising gas prices. I got into the car i wanted when i walked in there and they were able to give me everything i wanted (payment, $ f because of the raising gas prices. I got into the car i wanted when i walked in there and they were able to give me everything i wanted (payment, $ for trade in etc) I had a great time and the entire staff there was great and fun! More

I had an amazing experience at Dick Hannah Kia. Upon going to them, I was very discouraged, as I had had a couple banks turn me away, saying they could not finance a car for me with my debt to income ra going to them, I was very discouraged, as I had had a couple banks turn me away, saying they could not finance a car for me with my debt to income ratio. However, Nicki made it very easy for me (and thank you to John in finance also)! She was very determined to get me into the perfect car...and she did! I am very satisfied and have already referred a couple people to her. Actually, my great experience inspired my sister to go buy a new Kia Soul the very next day! And Nicki was so great, she happily came in on her day off to help my sister, as she had helped me. All in all it was a great experience and I thank thank thank you Nicki, John & Dave! More

Curt Torson of Dick Hannah Kia worked with me to search for just the used car I was looking for. He even went to a different dealer location to personally check some features and the condition of the vehi for just the used car I was looking for. He even went to a different dealer location to personally check some features and the condition of the vehicle. Bottom line - He found exactly what we were looking for and made the acquisition of the vehicle as simple as I have ever experienced. No hard sell, no hidden fees or changes to our discussed prices and options. In addition it was a pleasure to work with the finance team to set up an account with a credit union which gave us a better percentage rate on the loan and put money back in our pocket. More

Best car buying experience I've ever had. I went looking to buy a pre-owned vehicle and Joe was able to help me get a better deal on a brand new 2011 Kia Forte. There was no pressure and he was helpful, pat to buy a pre-owned vehicle and Joe was able to help me get a better deal on a brand new 2011 Kia Forte. There was no pressure and he was helpful, patient and accommodating. Thank you Joe for a job well done! More

Barry Tuttle was very professional and did a great job with customer service, We would recommend Dick Hannah Kia to anyone needing a new, or used vehicle. Thanks for the great service Barry. Also would l with customer service, We would recommend Dick Hannah Kia to anyone needing a new, or used vehicle. Thanks for the great service Barry. Also would like to Thank John in finance for all his help with the financing of our new Kia. Best Regards, James and Shelia More

I went in knowing the type of vehicle I was looking for, my salesman did not waste my time trying to convince me to look at things either not on my list or way over my budget. We drove a few, found one that my salesman did not waste my time trying to convince me to look at things either not on my list or way over my budget. We drove a few, found one that fit perfectly into my parameters and were able to make it work within my budget. I didn't have to sit around for hours playing the pricing game and even though I had my own financing, they were able to get me a better interest rate somewhere else. it was the quickest I have ever purchased a vehicle and my salesperson was professional and helpful. More

If it wasn't for Mr. Luis Serrano, with Dick Hannah Kia, we probably wouldn't have found the perfect vehicle to suit our everyday needs. Luis went above and beyond to ensure we felt confident about our veh we probably wouldn't have found the perfect vehicle to suit our everyday needs. Luis went above and beyond to ensure we felt confident about our vehicle, and he didn't pressure us into anything we weren't ready for. His knowledge and easy going style put us at ease, and made our decision final. Thanks Luis! More