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Dick Hannah Kia
Vancouver, WA
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I have brought my car in for regular maintenance service over the past four years. Always it is a positive experience because the people in the service department are so good. They are personable and helpfu over the past four years. Always it is a positive experience because the people in the service department are so good. They are personable and helpful and kind. I brought my car in unexpectedly when a sensor malfunctioned. They were able to get my car in for service and get me to work as well. What could have been a very distressing day turned out to be very positive. I would gladly recommend this dealer and service department. They are a very supportive team. More
Don Martin was our sales person and he did a wonderful job working for us to get us what we needed. The price was negotiated in a manner that was fair and non-stressful. John was our finance guy and he job working for us to get us what we needed. The price was negotiated in a manner that was fair and non-stressful. John was our finance guy and he was wonderful as well. Our overall experience was a good one and we will stay customers of Dick Hannah for service and any other Kia needs. More
I have always had good service from Dick Hannah on my Kia Sorento. You should break up the services more not everyone can come in and have 1600.00 service done at 60,000 miles now I cringe when I have to br Sorento. You should break up the services more not everyone can come in and have 1600.00 service done at 60,000 miles now I cringe when I have to bring it in. I do take advantage of the free rental car for the daqy of my sevice, do to the fact that I do a lot of running around town and I live so far out, that service is great for me. The servce people have always been freindly and helpful. The prices of the services is my only complaint. Teeri Moyer-Gilbert More
This was a great buying experience for me. Everything was done as promised and in a timely manner. Steve Davis could have not been more helpful. Every question that I asked was answered with every need was done as promised and in a timely manner. Steve Davis could have not been more helpful. Every question that I asked was answered with every need met. I wish that I could say this about the other dealers that I dealt with. I would recommend Steve to all my friends and family due to my overwhelming positive experience. More
I just bought a Kia Rio at Dick Hannah Kia and had the best experience thanks to Milton Harrison. He was very helpful and patient with my extensive questions and negotiations. I actually worked with 3 p best experience thanks to Milton Harrison. He was very helpful and patient with my extensive questions and negotiations. I actually worked with 3 people to get the right deal, and each one was professional and courteous. I had done my research beforehand and felt that everyone at Dick Hannah Kia treated me with respect and valued my knowledge. I would highly recommend them to anyone who is looking for a car and wants a no hassle experience. Plus the deal I got on the car, including ongoing service extras, is a definite plus. I will be going back again, whenever I need to purchase another car for my family. More
We went to the dealership with a paticular vehicle in mind. When we got to the dealership I was waiting to have saleman run out and start pressuring. I was amazed at the experience I had with this dealer mind. When we got to the dealership I was waiting to have saleman run out and start pressuring. I was amazed at the experience I had with this dealership it truly is the best experience we have ever had buying a car. Between our salesman Steve and John they were awesome at getting the deal done. As for Curt he had helped sell my mother in law a vehicle a year ago. He was outstanding and had alot of patience. Once again, he was awesome. They diffenitely have Great Customer Service. We highly recommend this dealership to anyone. More
My wife and I had to replace our car after it was totaled, and we ended up getting a great deal on a practically new Rhondo from this dealership. We worked with Emil Filipovic, who was extremely help totaled, and we ended up getting a great deal on a practically new Rhondo from this dealership. We worked with Emil Filipovic, who was extremely helpful, and not at all pushy. My prior experience, at a big dealership in Portland, was quite the opposite. There was a lot of paperwork because we live in Oregon rather than Washington, but they made it very easy for us. I was very impressed with the people who worked there, and I feel like I got a great car for a very decent price. More
I had great service at Dick Hanna Kia. The Service Technicians were prompt, courtious and professional. I would highly recommend their service to anyone. I also love the courtesy shuttle that Dick H Technicians were prompt, courtious and professional. I would highly recommend their service to anyone. I also love the courtesy shuttle that Dick Hanna provides. The shuttle driver Janet was awesome and also very prompt in getting to and from work in a timely manner. More
Tihn in teh Service Department always offers the best customer service! With every service experience I have had there, Tihn leaves me feeling confident in the work and the estimates are always acurate customer service! With every service experience I have had there, Tihn leaves me feeling confident in the work and the estimates are always acurate and I never feel pressured. Overall the service department at this dealership is very responsive. More
Steve sold me the exact car I wanted over the phone since I live in fairbanks Alaska. He explained everything I need to know in great detail and search all over the United States for what I wanted. After the I live in fairbanks Alaska. He explained everything I need to know in great detail and search all over the United States for what I wanted. After the sale was done I called and asked if he would drive my new car to Tacoma WA so that a shipping company could send me my car. He didnt even hesitate to say YES,he drove it all the way there and then emailed me the copy of the bill of lading. He is an amazing sales man, no games no secrets very upfront. I will recommend him to everyone I know especially those who live in Alaska. Thanks Steve Davis! More