
Dick Hannah Kia
Vancouver, WA
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I had done a lot of research before showing up at the dealership, but Curt had been extremely helpful and responsive via email before I showed up. So, when I did the entire process was very smooth and q dealership, but Curt had been extremely helpful and responsive via email before I showed up. So, when I did the entire process was very smooth and quick. He even went out of his way to drive back to our house to get our trade in, and negotiated it's value, sight-unseen. I was really pleased with the quality, price, and information provided throughout the process of working with Curt. I would definitely recommend Curt and Dick Hannah Kia to anyone interested in purchasing a newer used car. More
Joe was so helpful, kind and patient. This was my first time buying a car, and he was very understanding that this was a big decision. He wasn't pushy, or manipulative, or "slimy" like the guys down the r time buying a car, and he was very understanding that this was a big decision. He wasn't pushy, or manipulative, or "slimy" like the guys down the road at the Hyundai dealership. I ended up with my dream car at an exceptional price, and a very positive first time car buying experience. Thank you Joe! More
Great service.....staff was very helpful and know what they are doing and had an answer for all my question Totally worth the trip..I will for sure go back they are doing and had an answer for all my question Totally worth the trip..I will for sure go back More
I would like to give a loud shout-out to Luis Serrano and Mary Berstein (? I may have her last name wrong; she's the internet guru) - we were lucky enough to stumble on to both of them, and friendlier nicer Mary Berstein (? I may have her last name wrong; she's the internet guru) - we were lucky enough to stumble on to both of them, and friendlier nicer harder-working people are difficult to find. Luis and the staff went way out of their way to make the deal work, and continued working on it even after we left the dealership thinking it was not going to happen. It made the whole experience worthwhile, and I absolutely hate car shopping. We got a Kia, and I am completely happy with it. Luis explained everything so well I haven't even consulted the manual yet. If you go to Dick Hannah Kia in Vancouver, ask for Luis! More
Friendly, informative, willing to work with you to get lower payments and interest. Found ways to help improve payments, for example, automatic payments. Gave great information on how to improve credit sc lower payments and interest. Found ways to help improve payments, for example, automatic payments. Gave great information on how to improve credit score in a short amount of time to refinance and get a longer term loan, lower interest rate, and lower payment. Listened and explained everything very well. Gave us a good value on our trade in. All and all a good experience. I already told my parents the next time they buy a car to go to Dick Hanna Vancouver Auto Mall even if not buying a Kia (but they really liked the Soul we purchased!) Free tires for the life of the car was a great incentive. More
I am very happy I chose this dealership to work with in getting my first car. It was so fast and easy,I told them what I was looking for and they searched and found me my perfect car! I have recommended ev getting my first car. It was so fast and easy,I told them what I was looking for and they searched and found me my perfect car! I have recommended everyone who is looking for a vehicle to Dick Hannah Kia. More
We went to Dick Hannah Kia because we heard they had a We went to Dick Hannah Kia because we heard they had a large selection of vehicles. We were looking for a used Pick up. Curt Torson was the salesper We went to Dick Hannah Kia because we heard they had a large selection of vehicles. We were looking for a used Pick up. Curt Torson was the salesperson that helped us. We found exactly what we wanted, at a great price. We will recommend Dick Hannah Kia to anyone looking for ant type of vehicle. Curt Torson was very knowledgable,professional & personable. More
WE HAD A GREAT EXPERIENCE BUYING OUR NEW SOUL FROM WE HAD A GREAT EXPERIENCE BUYING OUR NEW SOUL FROM MICHAEL MENZIE. WE DECIDED TO START OUR SHOPPING AT HANNAH----WE EXPECTED TO SHOP ALL DEALERSH WE HAD A GREAT EXPERIENCE BUYING OUR NEW SOUL FROM MICHAEL MENZIE. WE DECIDED TO START OUR SHOPPING AT HANNAH----WE EXPECTED TO SHOP ALL DEALERSHIPS IN THE PDX/VAC. AREA OVER THE WEEKEND----WE DIDN'T HAVE TO. WE HAD THE BEST CUSTOMERSERVICE THRU MICHAEL AND THE FIRST CAR THAT HE SHOWED US HAD EXACTLY EVERYTHING THAT WE WANTED. WE ALMOST DIDN'T STOP AT HANNAH DUE TO THE PREVIOUS EXPERIENCE WE HAD THERE 3YRS. AGO-----EXTREMELY PUSHY SALESMAN, WHO THEN PUSHED US OFF TO ANOTHER PUSHY SALESMAN------COULDN'T GET OFF THE LOT FAST ENOUGH !!!!!!!!!!!!!! IT WAS REALLY GREAT TO DEAL WITH A SALESMAN WHO TOOK THE TIME TO ASK AND LISTEN TO THE CUSTOMERS WANTS AND NEEDS. I'VE WORKED COMMISSIONED SALES ALL MY LIFE------MICHAEL HAS THE BEST TECHNIQUE WITH DEALING WITH CUSTOMERS------I DIDN'T HAVE TO LISTEN TO ----WHATS IT GOING TO TAKE TO GET YOU TO BUY THIS CAR TODAY. WHAT A PLEASURE. THANK YOU----RICHARD AND VICKI REDDIC More
What a great experience! I would never hesitate to purchase a car here again. I had been dreading going car shopping for weeks. To my surprise Sylvester listened to my needs and asked additional que purchase a car here again. I had been dreading going car shopping for weeks. To my surprise Sylvester listened to my needs and asked additional questions, showing me several types of vehicles. I told him a was considering an SUV but did not want to rule out a sedan if the fit was good. At each vehicle he asked what was wrong and what I did not like. He patiently went on several test drives, never once showing me a car outside my budget. In the end he showed me a car I would not have consider and I fell in love with it. It had everything I was looking for in comfort, mileage and price. More