Dick Hannah Ford
Sandy, OR
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Our experience was pleasant, quick, friendly, and overall amazing. I would recommend this dealer to anyone looking for a hassle free experience with a fantastic vehicle amazing. I would recommend this dealer to anyone looking for a hassle free experience with a fantastic vehicle More
Dick Hannah Ford was great to deal with. Dave Flom was informative and the buying process very simple. We worked out the purchase and trade-in quickly and I’m very happy with my new car. I w Dave Flom was informative and the buying process very simple. We worked out the purchase and trade-in quickly and I’m very happy with my new car. I would buy from them again and recommend to other potential customers. More
Had a great experience buying our new vehicle! First time that I can say that! We never felt like we were being pushed. Our sales person Cruz, was awesome, patient, and informative. First time that I can say that! We never felt like we were being pushed. Our sales person Cruz, was awesome, patient, and informative. More
I’ve had good experiences with Dick Hannah service departments at other locations, but my visit to the Sandy location was disappointing. Check-in felt rushed, with no timeline or cost estimate provide departments at other locations, but my visit to the Sandy location was disappointing. Check-in felt rushed, with no timeline or cost estimate provided. I specifically noted my F-150 was at 100k miles and asked for recommended maintenance, but no one explained what services were needed or reviewed options with me. What was described as a quick-service oil change took about 7.5 hours with no proactive communication. When service was complete, I was given a total to pay without any explanation of the work performed. I was also charged for wiper blades I was told would be complimentary (this was refunded, but only after spending additional time waiting). Finally, when I asked where my truck was parked, I was told “it’s out there” and had to search the lot using my key fob. Overall, the level of communication and care was lower than what I’ve consistently received at basic quick-service places like Jiffy Lube, which is not what I expect from a dealership More
They went out of their way to take care of me. If you are a skier and mountaineer, go talk to Jeff, he is one of us!. Andre works hard and makes sure to take care of the locals. If you are a skier and mountaineer, go talk to Jeff, he is one of us!. Andre works hard and makes sure to take care of the locals. More
I had a great experience purchasing a new truck from Chris Young at the dealership and all of the staff and Jake in the finance department was great too. Chris Young at the dealership and all of the staff and Jake in the finance department was great too. More



