Dick Genthe Chevrolet

Fantastic service, very organized and quick. Duane is an excellent conversationalist that answers all questions and concerns while making the entire experience fun and exciting. If I ever need Duane is an excellent conversationalist that answers all questions and concerns while making the entire experience fun and exciting. If I ever needed another car I would go back to Genthe Chevrolet and ask for Duane no question. More

Wow What an amazing team. They help me through the whole process. I will always buy my Chevys from here. They help me through the whole process. I will always buy my Chevys from here. More

Duane is what’s up! He was very efficient, kind, and easy going. He made the experience seamless and was willing to work within my price range to get me what I wanted. I He was very efficient, kind, and easy going. He made the experience seamless and was willing to work within my price range to get me what I wanted. I did not feel pressured and I didn’t get the impression that he was a salesman just trying to make money off me: I would definitely recommend him! Also love love love Dave Teska and Larry! More

Duane was absolutely the best! This was my first new vehicle and there was no pressure to buy. In fact, he helped me get into the exact car I wanted with everything I wanted in it. This was my first new vehicle and there was no pressure to buy. In fact, he helped me get into the exact car I wanted with everything I wanted in it. I could not be happier with my new Chevy Trailblazer! I would definitely recommend Duane to anyone shopping for a new car. He is polite, courteous and professional. Great job! More

Poor communication. Made unauthorized repairs to vehicle without previous authorization. My $500.00 approved estimate turned into $900.00 without approval. Best part Made unauthorized repairs to vehicle without previous authorization. My $500.00 approved estimate turned into $900.00 without approval. Best part - NO HEAT! Unhappy customer. Christin Terry More

Duane was wonderful to work with and really went above and beyond to help me bring home the perfect vehicle for me. He communicated my next steps and kept me well informed through the entire process. I di and beyond to help me bring home the perfect vehicle for me. He communicated my next steps and kept me well informed through the entire process. I didn’t feel pressured or rushed in any way. It was a pleasure working with him and I would highly recommend him. I will be recommending him to my friends and family for sure! More

Duane was extremely helpful getting me into the exact car I wanted when no on else around could find it. From first phone call to driving my new car home, everything was handled within hours! I highly recomm I wanted when no on else around could find it. From first phone call to driving my new car home, everything was handled within hours! I highly recommend him, and will be seeing him when my other vehicle's lease is up next year! More

Salesman was very helpful and the rest of the staff cheeped in to assist as needed cheeped in to assist as needed More

This is the second vehicle I’ve purchased from Duane Hess! It’s the 8th vehicle with Dick Genthe Chevrolet! My very first experience was with used cars when purchasing cars for my children. When it ca Hess! It’s the 8th vehicle with Dick Genthe Chevrolet! My very first experience was with used cars when purchasing cars for my children. When it came time for momma to get a NEW car Duane was recommended to me. I’ve not once been sorry! His handshake told me about his character! As a woman Marine I like a firm handshake. It shows respect! If you’re a woman and need a new car you definitely will NOT be sorry! He’s honest, genuine, courteous, and will put your needs first! My first car was a 2018 Chevy Equinox in 2018. This time I upgraded to the 2023 Chevy Silverado. It’s beautiful and the features are phenomenal! Duane is phenomenal! He’s definitely my car dealer from here to eternity! Duane Hess at Southgate Dick Genthe. He’s your man!! More

In early 2020, Genthe Chevrolet was the only dealership willing to work with me with the credit score I had at the time. Duane Hess was the salesman and he went out of his way to treat me as if I were mor willing to work with me with the credit score I had at the time. Duane Hess was the salesman and he went out of his way to treat me as if I were more than just a credit score. He got me a three year least on a Trax with a payment I could afford. Just recently I contacted him because my lease would be expiring soon. Of course, I wanted to go back to the same salesman who made the experience pleasant the last time. He asked me what I was looking for and what I could afford, and although my new payment is more than I wanted it to be, that's the nature of interest rates. I now have a 2023 vehicle with many options I hadn't expected, and Duane is always available to answer questions, and I had the car only 24 hours after we initially discussed the my lease-end options. I will go back to him when this lease expires as well, kindness and good service is something that just isn't as prevalent as it used to be. I very much recommend Duane! More