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Dick Genthe Chevrolet

Southgate, MI

4.7
553 Reviews
Dick Genthe Chevrolet is the only original family owned and operated GM dealership in the Downriver area. We have been servicing the automotive needs of the Downriver area since 1916. We are proud to be part of the new General Motors and thankful for the opportunity to serve the Downriver Community for many more years to come.
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15600 Eureka Rd.

Southgate, MI

48195

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Showing 553 reviews

April 07, 2014

Decent experience Dealership experience was decent in comparison to other dealerships I've worked with in the past. As with any vehicle purchase from any dealer make s More

by speedfreakracing
Friendliness
Recommend Dealer
No
Employees Worked With
Larry Miller
March 26, 2014

Dave Teska, was great, most helpful, with all my questions. I'm very happy with my purchase and price. I just felt like I could trust Dave, that's important especially with used cars. More

by glyons10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Teska
March 23, 2014

I had to visit the dealership 5 times including 1 more time that my husband had to bring money due that was not mentioned before I signed for my lease. I was not informed that I had to pay my first month More

by JJasinski06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Vasicek
January 24, 2014

Tim Eubanks and the financial manager were both very wonderful, treated us well, and gave us great deals on a new car. Definitely would recommend. More

by embaltrip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Eubanks
January 24, 2014

My 2011 Equinox battery went bad and needed to be replaced and although it hadn't been purchased from this dealership it was taken there because of its proximity to my home. When it became apparent More

by kthornley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Nichols, Mike Leidner
October 20, 2013

I love my 2003dodge ram 1500 barry did a wonder full job will always go to him and now we are now a genthe family More

by johnnattress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
barry
September 11, 2013

I bought a 2012 Sonic from Genthe. I have had 3 sets of sway bar links put on the vehicle, I have had calipers replaced on the vehicle, I have had it in several times for windshield washer issues, and as t More

by mamakim10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Nichols
Sep 23, 2013 -

mamakim10 responded

Today I was contacted by Mr. Bruce Genthe..I was in to see him on Sept. 20th Friday..He could not have been more kind or genuine...I feel strongly that he cares for us and wants to make this right...I was surpised that he was so gracious and took the time for me..my deepest respect...Lets work together to sort this all out...Sincerely Kim Jericho....

Sep 30, 2013 -

Dick Genthe Chevrolet responded

Ms. Jericho- We appreciate you coming in and meeting with me personally about your vehicle. It is very had to have a vehicle that is not performing in the fashion in which it is expected to perform. I do know exactly how you feel and there our other customers whom have most likely felt the same way when their vehicles have been acting up. Especially when it is a reoccurring issue/concern. As I shared with you in the meeting majority of them have found over time is that we usually, by working with tech support, found solutions for almost any situation that comes our way. Unfortunately, there are times when a vehicle is unable to be repaired and it might qualify as a lemon. At this point in time, I would like to continue to work with you to try and get you into that nicer newer car you would like. I will be working this week with Andrea to continue and try to get this resolved for you. We truely want you to be happy with your vehicle and we are thankful you brought the concerns with your vehicle to our attention. We will be speaking with you very soon. Sincerely- Bruce Genthe

August 22, 2013

Fantastic experience. Dave and Larry in Used Cars are really great!!They make the car buying experience a pleasure. I will return to Genthe the next time I need a car!! More

by WARRENP123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVE
July 01, 2013

I bought a Chevy Cruze in August 2012, then had a minor repair this Spring. The sales and service departments are both excellent. I have had two oil changes since I bought the car, both experiences were More

by jimsgt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mathis
June 22, 2013

I brought a used corvette in for inspection.I paid 150.00$ for a 179 point inspection.I had not yet bought the car.My offer was dependent on what the inspection told me.I already knew spme things from More

by wphendricks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service manager
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