Dick Genthe Chevrolet

I've had good service from Genthe in the past, but this summer I tried to have my leased 2020 Equinox Checked for suspension noise. Both times I was told I had to leave it 3-5 business days before they lo summer I tried to have my leased 2020 Equinox Checked for suspension noise. Both times I was told I had to leave it 3-5 business days before they looked at it and NO loaner would be provided. Would have cost me about $600.00 for a rental. Took it to a local reliable mechanic who diagnosed a defective sway bar link and had it repaired in 4 hours. Cost for repair was a lot cheaper than a car rental. More

Do not take your vehicle here. We have a lease suburban, that the engine light has come on repeatedly as well as the fix airbags for the recall. We went 5 or 6 times to Moran and t We have a lease suburban, that the engine light has come on repeatedly as well as the fix airbags for the recall. We went 5 or 6 times to Moran and taylor to have it corrected. It never seemed to correct, and lights kept coming on with no apparent vehicle problems. So we decided to try genthe, they had our car for a week, and it seems they took the car apart and it has become undrivable now. It shakes uncontrollably and has several very apparent problems. I was warned by a friend to not come here, but recommended by another. Took a chance, wish I would’ve listened to the first friend. Nice people at desks, terrible service More

Super fast service! Answered all my questions and made me feel very comfortable in my new lease. I’ve have now leased 4 vehicles through Dick Genthe. And I would 100% re Answered all my questions and made me feel very comfortable in my new lease. I’ve have now leased 4 vehicles through Dick Genthe. And I would 100% recommend Duane. More

One of the best experiences ever buying a car. Duane was great to work with, no pressure, went over all of the options and got me into a new Silverado that I did not believe was possible. I would Duane was great to work with, no pressure, went over all of the options and got me into a new Silverado that I did not believe was possible. I would recommend Duane and Dick Genthe Chevrolet to anyone. More

Great selection despite the chip shortage. I got the car I wanted. One happy Customer! I got the car I wanted. One happy Customer! More

Horrible customer service. Today I had a nail in my 2020 Equinox retire that I lease from them. Called the service dept. to see if they had the tire I need, because Discount Today I had a nail in my 2020 Equinox retire that I lease from them. Called the service dept. to see if they had the tire I need, because Discount Tire did not. After giving the girl in parts my vin number and telling her the name of the tire, she went to see if they had it. After 10 minutes on hold, I was disconnected. Called back and got voice mail. I left my name and number and waited for a call back THAT I NEVER GOT. I called Bates Chevrolet, immediately was told they had the tire and I had it replaced in 45 minutes. Still no call back from Genthe. Bates will sell me my next car. More

My family and I have been working with Duane for a few years now and he always goes above and beyond to make sure we have a great experience. I recently picked up my brand new 2022 Chevy Trailblazer and h years now and he always goes above and beyond to make sure we have a great experience. I recently picked up my brand new 2022 Chevy Trailblazer and he kept me updated through the whole process. This is an exceptionally difficult year for most dealerships with the supply chain issues that are affecting everyone worldwide. Yet Duane still provided exceptional customer care and I would recommend him to anyone thinking of purchasing or leasing a vehicle from Chevrolet. Thanks so much again Duane! More

Great experience with Duane. He was very professional, transparent and friendly. Took the time to go through the vehicle, was not pushy and was very patient in talking through le He was very professional, transparent and friendly. Took the time to go through the vehicle, was not pushy and was very patient in talking through leasing versus purchasing options. More

Jony was the best product knowledge specialist. Jony knew everything about vehicles. very friendly staff. I would recommend this dealership to my family and friends. Jony knew everything about vehicles. very friendly staff. I would recommend this dealership to my family and friends. More

Staff is very friendly and helpful. Duane helped me find the best deal and a car I love! Duane helped me find the best deal and a car I love! More