Dick Genthe Chevrolet

Great selection despite the chip shortage. I got the car I wanted. One happy Customer! I got the car I wanted. One happy Customer! More

Horrible customer service. Today I had a nail in my 2020 Equinox retire that I lease from them. Called the service dept. to see if they had the tire I need, because Discount Today I had a nail in my 2020 Equinox retire that I lease from them. Called the service dept. to see if they had the tire I need, because Discount Tire did not. After giving the girl in parts my vin number and telling her the name of the tire, she went to see if they had it. After 10 minutes on hold, I was disconnected. Called back and got voice mail. I left my name and number and waited for a call back THAT I NEVER GOT. I called Bates Chevrolet, immediately was told they had the tire and I had it replaced in 45 minutes. Still no call back from Genthe. Bates will sell me my next car. More

My family and I have been working with Duane for a few years now and he always goes above and beyond to make sure we have a great experience. I recently picked up my brand new 2022 Chevy Trailblazer and h years now and he always goes above and beyond to make sure we have a great experience. I recently picked up my brand new 2022 Chevy Trailblazer and he kept me updated through the whole process. This is an exceptionally difficult year for most dealerships with the supply chain issues that are affecting everyone worldwide. Yet Duane still provided exceptional customer care and I would recommend him to anyone thinking of purchasing or leasing a vehicle from Chevrolet. Thanks so much again Duane! More

Great experience with Duane. He was very professional, transparent and friendly. Took the time to go through the vehicle, was not pushy and was very patient in talking through le He was very professional, transparent and friendly. Took the time to go through the vehicle, was not pushy and was very patient in talking through leasing versus purchasing options. More

Jony was the best product knowledge specialist. Jony knew everything about vehicles. very friendly staff. I would recommend this dealership to my family and friends. Jony knew everything about vehicles. very friendly staff. I would recommend this dealership to my family and friends. More

Staff is very friendly and helpful. Duane helped me find the best deal and a car I love! Duane helped me find the best deal and a car I love! More

Duane is the man! I am a very difficult person to deal with, I know what I want and I rarely budge. He always satisfies my wants and does it in a very professional manner. He has a life long customer and with, I know what I want and I rarely budge. He always satisfies my wants and does it in a very professional manner. He has a life long customer and friend in us. The dealership its self is always a pleasure to go to always so clean and organized. Lots of customer amenities to keep us comfortable. We have bought new and used cars from Dick Genthe for about 20-21 years and they keep us coming back. More

Horrible place. No pride in workmanship! I have taken my Equinox in twice for a radiator leak and I STILL smell antifreeze. Their answer? Well that can happen. They don’t even offer to pay for your car rent Equinox in twice for a radiator leak and I STILL smell antifreeze. Their answer? Well that can happen. They don’t even offer to pay for your car rental when clearly they didn’t finish the job! More

From the moment I met Duane to the final purchase of my brand new vehicle, I am more than satisfied with Duane’s knowledge of what I was looking for and his understanding of my feelings on what type of veh brand new vehicle, I am more than satisfied with Duane’s knowledge of what I was looking for and his understanding of my feelings on what type of vehicle I wanted. Over the moon happy with his expertise and willingness to help me every step of the way! More

I needed to have a recall issue fixed. It was the replacement of the battery my Chevy Bolt. It was a long process going through GM setting up the details of the replacement. Dick Genthe had my vehicl replacement of the battery my Chevy Bolt. It was a long process going through GM setting up the details of the replacement. Dick Genthe had my vehicle for about two weeks. When I took my car in, it was not in perfect condition. There was a small dent in the hood, small chips in the paint and the front bumper was scuffed. When I got my car back I got in to drive off I noticed my windshield was cracked. This was not a little crack, the crack goes all the way across the windshield. I immediately got out of my car and talked with Chris Moses. He said he didn’t know if it came in like that and he would check video. I told him of the imperfections in the car I wasn’t looking to get those things fixed. I called a couple days later left a message and got no response. I called a few days after that and talked to Chris. He said he reviewed video and saw nothing a talked to his Tech that performed the work. The Tech said he didn’t crack it ,Chris said he’s work hear for 25 years said no need for him to lie. This was the third time he insinuated I was lying. He said he couldn’t do anything for me. I could talk the manager Mike though. I spoke with Mike a lot of the same talking points. He ( Mike) would investigate and get back to me. Mike contacted me back later that day. Again many of the same talking points talked to the Tech looked at the video. His conclusion I could make a claim on my insurance to get the windshield replaced. He said I could go to White’s. These suggestions I don’t believe are acceptable solutions for the problem. I brought a vehicle in without a broken windshield and received it back with a broken windshield. I was then told good luck were not responsible. If anyone ask me I would not recommend this dealership. More