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Dick Genthe Chevrolet
Southgate, MI
532 Reviews
Dick Genthe Chevrolet is the only original family owned and operated GM dealership in the Downriver area. We have been servicing the automotive needs of the Downriver area since 1916. We are proud to be part of the new General Motors and thankful for the opportunity to serve the Downriver Community for many more years to come.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 532 reviews
January 17, 2025
Everyone I came in contact with was friendly, professional and ready to help. Duane was extremely informative and patient. He answered all of my questions, explained things in a way that was easy professional and ready to help. Duane was extremely informative and patient. He answered all of my questions, explained things in a way that was easy to understand and was very transparent throughout the entire process. This made it easy to find the best vehicle for my needs and made me feel comfortable to move forward once I did! More
by alexandriaarmstrong
January 16, 2025
Bought certified used car in june oil cooler leaking took it on told them problem 119.26 later they said oil cooler leaking NOT COVERED BY WARRANTY GREAT USED LASTED 6 months 4880 miles and trouble begins no it on told them problem 119.26 later they said oil cooler leaking NOT COVERED BY WARRANTY GREAT USED LASTED 6 months 4880 miles and trouble begins no one said it was not covered even though i told them the problem bad customer service all they had to do is say not covered i would have gone elsewhere now after getting extended warranty i feel i was conned sad you cannot trust anyone these days BUYER BEWARE ON CERTIFIED USED CARS More
by kutter731
Employees Worked With
John
January 13, 2025
Pleasant atmosphere very clean Justin was very professional very helpful with my concerns. I would be very likely to refer family and friends. professional very helpful with my concerns. I would be very likely to refer family and friends. More
by Cynthia.Gutierrez 618
Employees Worked With
January 09, 2025
It was very clean and very professional. I would highly recommend this dealer to my family and friends I would highly recommend this dealer to my family and friends More
by dpanick
January 02, 2025
Geno is very patient and honest. Answered all my questions and explained all the features of my new Trailblazer. Could not be happier with his professional sevice! Would recommend hi Answered all my questions and explained all the features of my new Trailblazer. Could not be happier with his professional sevice! Would recommend him to everybody! More
by mrs.karengeorge
December 27, 2024
Excellent customer service! Geno was very friendly, did his best to work out a good deal. Geno was very friendly, did his best to work out a good deal. More
by teresa101g
Employees Worked With
December 27, 2024
The dealership was neat and clean. Some staff members was not very inviting or interested in helping. Some staff members was not very inviting or interested in helping. More
by Angie
December 24, 2024
I called Dick Genthe to inquire about a vehicle; Geno Dragone answered the call. From that call onwards Geno was very helpful, kind,and professional. He went above and beyond to ensure a positive ustome Dragone answered the call. From that call onwards Geno was very helpful, kind,and professional. He went above and beyond to ensure a positive ustomer experience! Highly Recomend. More
by Fred
December 24, 2024
geno was a huge help! super nice & was very thorough about everything! he made sure i was leaving there with a new car! Thank you so much geno! super nice & was very thorough about everything! he made sure i was leaving there with a new car! Thank you so much geno! More
by Yolanda
December 23, 2024
Great experience Geno really took his time to help me get into the car I really wanted! He went above and beyond to get me taken care of I’ve recommended him to everyone I know. into the car I really wanted! He went above and beyond to get me taken care of I’ve recommended him to everyone I know. More
by Selenap
Employees Worked With
