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Dick Genthe Chevrolet

Southgate, MI

4.8
539 Reviews
Dick Genthe Chevrolet is the only original family owned and operated GM dealership in the Downriver area. We have been servicing the automotive needs of the Downriver area since 1916. We are proud to be part of the new General Motors and thankful for the opportunity to serve the Downriver Community for many more years to come.
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15600 Eureka Rd.

Southgate, MI

48195

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Showing 539 reviews

February 12, 2025

I had a great experience at the dealership. Geno was amazing to work with and I'll be recommending both him and the dealership to everyone! More

by beckylynn2113
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geno Dragone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Geno was my salesperson he was great would definitely recommend him if you’re in the market for a new car! More

by angelaspears101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geno Dragone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

I’ve had the pleasure working with Gino as well as the staff when finding a new car. Gino was patient and very kind. He answered all my questions and was able to help any step of the way! Very happy to be More

by Lisacala16
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geno Dragone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

I had a fantastic experience working with Geno! He was friendly, knowledgeable, and genuinely helpful throughout the entire process. He took the time to listen to my needs and helped me find the pe More

by Pat Nash
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geno Dragone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Geno was truly amazing he did everything in his power to make sure I was happy and got the car I wanted! I have real bad social anxiety and Geno was very reassuring that I could ask as many questions as nee More

by Lex0712
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Matyas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Orengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geno Dragone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Presnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Very clean and professional atmosphere. Deno was a very professional salesperson. Jessica is a very pleasant and professional person also. Love their service department also. I will be back More

by Kabr457
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geno Dragone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Presnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Duane helped me get my Blazer and he was great! Very knowledgeable and he went out of his way to make sure everything was perfect. More

by rtbeausejour
Recommend Dealer
Yes
Employees Worked With
Duane Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Everyone I came in contact with was friendly, professional and ready to help. Duane was extremely informative and patient. He answered all of my questions, explained things in a way that was easy More

by alexandriaarmstrong
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Presnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Bought certified used car in june oil cooler leaking took it on told them problem 119.26 later they said oil cooler leaking NOT COVERED BY WARRANTY GREAT USED LASTED 6 months 4880 miles and trouble begins no More

by kutter731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Jan 16, 2025 -

Dick Genthe Chevrolet responded

Good Afternoon, and I apologize for the issues you had with your vehicle. I am very willing to look into the problems you may have had with your car. The vehicle you are referencing is the 2016 Town & Country with just over 90,000 miles, right? If so, it appears it was not eligible to be a Certified Vehicle due to year and mileage. In cases like this, we either offer the vehicle AS-IS or sometimes offer a 6 mo/6,000 mile Powertrain Warranty. It appears you extended the powertrain coverage beyond that point. With that coverage, it would cover internally lubricated parts, and when we called the Warranty Company, they said, "Engine oil cooler lines are not a powertrain covered repair." As a result, we sent you the estimate to repair the vehicle. I am willing to work with you on the repair and split the cost with you if that is something you would consider. Please let me know if you would like to proceed with that.

January 13, 2025

Pleasant atmosphere very clean Justin was very professional very helpful with my concerns. I would be very likely to refer family and friends. More

by Cynthia.Gutierrez 618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Kegley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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