Dick Dyer Mercedes-Benz

Ryan alway make time to explain what is needed and treats you with respect and extreme courtesy you with respect and extreme courtesy More

Service would not return calls and failed to explain when car would be ready. Communication was non existent and level of service extremely poor. I have owned multiple Mercedes and interacted with sever when car would be ready. Communication was non existent and level of service extremely poor. I have owned multiple Mercedes and interacted with several different Mercedes service departments. This was undoubtedly my worst experience ever. I was considering buying another Mercedes, but it will not be from this dealer. More

Too sales. , only gave all the options when I pushed back on high priced ones , only gave all the options when I pushed back on high priced ones More

Roy was top notch. Ray Benson was great too. And like I said in my google review, God gets all the glory for this purchase and blessing. Ray Benson was great too. And like I said in my google review, God gets all the glory for this purchase and blessing. More

Each time we visit, we are met with courtesy and a willingness to go above and beyond expectations. A big Shout out to Ryan Smith and Eric Butler. willingness to go above and beyond expectations. A big Shout out to Ryan Smith and Eric Butler. More

Top notch customer service. The experience was amazing. Marjan was very attentive to what I wanted. Very impressed with the ease of completing the paperwork electronically. The experience was amazing. Marjan was very attentive to what I wanted. Very impressed with the ease of completing the paperwork electronically. More

Excellent service. However, they need a car wash for a very tall G-Wagon. Thanks! However, they need a car wash for a very tall G-Wagon. Thanks! More

Dick Dyer is not up to speed when it comes to loaner cars. If you have to wait more than three hours you need a car. cars. If you have to wait more than three hours you need a car. More

they kept me updated about what was being done with my car and everything was great car and everything was great More

Everyone at this dealership in the service department are very passion and caring!! They always there when I need them. very passion and caring!! They always there when I need them. More