Dick Dyer Mercedes-Benz

Excellent sales and service experience My husband and I visited Dick Dyer a couple of times before we purchased our new Mercedes. We were always met with a smile from our sales professiona My husband and I visited Dick Dyer a couple of times before we purchased our new Mercedes. We were always met with a smile from our sales professional Barbara Bethea. We had researched our options and arrived knowing exactly what we wanted and Barbara assisted with answering all of our questions and getting us in our new car. We are extremely pleased with our experience with both sales and service and would highly recommend Dick Dyer. More

A very good dealership. Cars displayed well. Clean and functional waiting room. I have purchased my last two cars from Glenn Bugge there. He is knowledgeable, patient, access Cars displayed well. Clean and functional waiting room. I have purchased my last two cars from Glenn Bugge there. He is knowledgeable, patient, accessible and responsible for my choosing Dick Dyer Mercedes for my new car. He makes the process easy and explains what you need to know about your new car. Always knows just what you are looking for and helps you find it. More

Don't honor warranty Installed radio free it didn't work would not replace charged 500 for installed battery had vehicle for 8 days had to keep calling them to find out st Installed radio free it didn't work would not replace charged 500 for installed battery had vehicle for 8 days had to keep calling them to find out status you don't want to hear more words from me no radio no navagation nothing works now More

Customer for over 35 years We have been Dick Dyer customers for more than 35 years, buying MANY Volvos for ourselves and our children as they started driving. The cars, the serv We have been Dick Dyer customers for more than 35 years, buying MANY Volvos for ourselves and our children as they started driving. The cars, the service and the personnel kept us coming back. We have worked with Bob Cullum in purchasing not a few Volvos. We go to him specifically because of his knowledge, his over the top service, and his graciousness. He makes it easy! We always recommend Bob to anyone interested in a new car, and we will see him again. Thad Streeter has also been amazingly helpful to us over the years. Thank you both! More

Knowledge and experience earned my confidence. Bob Cullum knew almost more than I what type of car I wanted and that would give me the greatest owner satisfaction. My first but hopefully not my la Bob Cullum knew almost more than I what type of car I wanted and that would give me the greatest owner satisfaction. My first but hopefully not my last Mercedes; and yes I will call Bob. More

Bob Cullum Bob was recommended to us with our search for a new vehicle. After buying a car for my wife I went back several weeks later and purchased a vehicle a Bob was recommended to us with our search for a new vehicle. After buying a car for my wife I went back several weeks later and purchased a vehicle as well, Bob proved to be a professional and courteous individual during the entire process. He is always available to assist us with any questions we have. I would highly recommend Bob to any of my friends. More

Family Owned - Customer Service Driven! Though I live in Asheville, I found this Columbia dealership online via Carguru.com while searching for a specific used car. I had inquired at several Though I live in Asheville, I found this Columbia dealership online via Carguru.com while searching for a specific used car. I had inquired at several dealerships about similar models but Raymond from Dick Dyer was the first to reach out by phone. His follow up email was the main reason I visited this dealership. The email offered to make my buying experience easy - have the car ready to drive, have a trade-in quote ready for me, and basically make my car buying experience as convenient and pleasant as possible. From the moment I walked in the door I was given exquisite customer care. More importantly I believe I received the SAME service of a customer buying a vehicle worth 6 times more than mine. In this era of impersonal service often delivered by disengaged staff, I am extremely appreciative of the culture at Dick Dyer. Thanks! More

First Class Dealership Professional people I have always appreciated the support and professional support Dick Dyer team provides. They are first class people in sales and service. Bob in sale I have always appreciated the support and professional support Dick Dyer team provides. They are first class people in sales and service. Bob in sales, John in service, Hunt leading the way you can depend on them. Wonderful dealership !!! More

Bob Cullum is a fantastic salesman My wife and I have obtained 5 vehicles through the years we have never been treated so royally by any other car salesman in our lives. Helping us sele My wife and I have obtained 5 vehicles through the years we have never been treated so royally by any other car salesman in our lives. Helping us select the right vehicle,being certain we are totally satisfied with our choice. He contacts us if he can be of any assistance and comes to our hone to assist us for any technical needs we have for our vehicle. I would use him forever. Robert Peele More