Dick Dyer Mercedes-Benz

Shopping out of State My daughter and I recently worked with Barbara Bethea regarding the out-of-state purchase of a C250. She was awesome and did everything to meet our n My daughter and I recently worked with Barbara Bethea regarding the out-of-state purchase of a C250. She was awesome and did everything to meet our needs - including confirming options, pricing, and even addressing concerns about some minor flaws in the back carpeting that seemd to show in the on-line pictures. It is a bit challenging to try to buy a car from out of state - sight unseen - but I felt very comfortable in the fact that the car would be what we were expecting! Barbara even offered to pick me up form the Charlotte Airport which is an hours drive from Columbia to make it easier on me to get the car. Unfortunately, my daughter and I could not act quickly enough and another buyer recognized this great deal - but we are looking forward to working with Barbara and DickDyer in the future when we are ready and find another car in their inventory that meets my daughter's needs. They treated us fairly and understood our concerns, and delays - with buying from out of state. Thanks Again for your assistance! Pat & Jackie Joyce Atlanta, GA More

Hank Dyer Accepted credit applications, without no followup what so ever and then went on to sell vehicle without no information after he obtained personal information and ran credit checks. Needs to followup what so ever and then went on to sell vehicle without no information after he obtained personal information and ran credit checks. Needs to be reported to better business bureau More

Warning Second Review: Take Notice!!! Thanks again, to Warning Second Review: Take Notice!!! Thanks again, to Service Director, Mr. John Madison for being very professional. Please try to continue t Warning Second Review: Take Notice!!! Thanks again, to Service Director, Mr. John Madison for being very professional. Please try to continue to hold down the Dick Dyer Mercedes-Volvo Service Department. I do not think the Service Manager Mr. Tischer is doing a very good job. It only needed to take him one time, to rub me the wrong way. My service business may go elsewhere! More

I purchased another vehicle from Dick Dyer Mercedes and had it delivered to me. It had a cosmetic problem on the dash. They came and picked up the vehicle (500 miles) and fixed the problem much quicker tha had it delivered to me. It had a cosmetic problem on the dash. They came and picked up the vehicle (500 miles) and fixed the problem much quicker than the local Mercedes dealer stated it would take to get the it repaired. Awesome integrity! I will certainly buy from then again. More

Barbara was wonderful. She was knowlegable, patient and friendly. She made the experience very smooth. Although the car was cleaned and detailed before I drove it of the lot, Barbara noticed a few specks o friendly. She made the experience very smooth. Although the car was cleaned and detailed before I drove it of the lot, Barbara noticed a few specks of dirt that was showing up on the vehicle and took a cloth and cleaned the area. I was amazed at her attention to detail and I felt she wanted everything to be perfect for me before I left. Most sales person would not go the extra mile but I felt she did. I look forward to continuing buisness with Dick Dyer in the future and I hope Barbara will be there with a warm smile. More

From my first phone call, to driving off the lot my experience was perfect. This comes from a guy that has owned 42 cars in my lifetime. I drove 180 miles (Atlanta to Columbia) to purchase a car I had experience was perfect. This comes from a guy that has owned 42 cars in my lifetime. I drove 180 miles (Atlanta to Columbia) to purchase a car I had never seen. Everyone I met/worked with were professional, friendly and honestly interested in my satisfaction. The car was washed AND waxed prior to my arrival. Jim Howell, actually came in on his day off to meet and greet me! Hunt assured me that one open issue would be resolved at my local Mercedes dealer, Jerry (finance) could not have been more accommodating and Pat, what can I say, was super. He took care of everything from, finding the second key, showing me all of the options (staying overtime), to giving me his cell number if I had any questions! In summary, I would highly recommend Dick Dyer Mercedes/Volvo to anyone looking for a new or used car in the future. More

Great car buying experience. No suprises. Terms and conditions were clear and did not change during the process. Arrangements were made for my arrival from out of town, as well as for my return trip ho conditions were clear and did not change during the process. Arrangements were made for my arrival from out of town, as well as for my return trip home. As powerful a tool as the internet is, it simply does not replace good personal service. Thanks. More

I just love dealing with the people at DD. I am looking forward to being a long time customer. Once you own a Mercedes, it is hard to want anything else!!!! I will recommend DD to all I know. I am excit forward to being a long time customer. Once you own a Mercedes, it is hard to want anything else!!!! I will recommend DD to all I know. I am excited about the expansion and look foward to the final result!! Thanks and sincerely, Jean Snyder More

When being asked how I would rate Dick Dyer and Asso. , I would have to start with the fact that we have been customers since 1969. That in itself should tell you something. Everyone of our cars have either would have to start with the fact that we have been customers since 1969. That in itself should tell you something. Everyone of our cars have either been purchased or leased through The Dyer Team. We have a Volvo, and two Mercedes. My husband has an E-Class, and I drive an S550. We could not be happier. We have gone through three generations of Dyers in our car buying experiences. Every employee there is extremely professional. From the showroom floor to the service bay, down to the body repair shop, everyone goes the extra mile to make sure that everything is being done to assure your satisfaction. I absolutely love my S series, and I know so much about it due to Hunt Dyer being so on top of the sale. He delivered the car to my house, and gave me a very in depth tutorial on how to use all of the bells and whistles that automobile has. And, it has plenty! If I ever have any questions, no one acts as if it is a problem to answer my question, or find the answer for me from someone who does know the answer. In closing, I would have to give Dick Dyer and Associates a 10 on a scale of 1-10. If there are any more questions, please do not hesitate to ask. 803-782-8804, or at Necie3@aol.com Thank you, Denise B. Howard More

There are not enough words to state how wonderful the experience has been in purchasing my new S60. The attention to my needs was exceptional. Besides the kindness and professionalism of Hunt my sales pe experience has been in purchasing my new S60. The attention to my needs was exceptional. Besides the kindness and professionalism of Hunt my sales person, he made this purchase seamless. This dealership really listens to their customers and respects what they need and fulfills that need, what more can you ask when purchasing a vehicle. Hunt was patient and took the time to go over every facet of the paper work and vehicle, I never felt rushed and what a joyful experience for me. Just a quick note this is my fourth vehicle from this dealership and I will always buy my vehicles from them. How do you describe perfection it is the new S60 what an amazing vehicle. Take the vehicle for a test drive, call Hunt and I guarantee you will want to buy this car. I am so grateful to Hunt and everyone at Dick Dyers' for making the experience a memorable one. More