125 Reviews of Diamond Valley Honda - Service Center
A big step up in customer service After a few bad experiences I received the 5 star treatment from John King in the service Dept. John and Joel made sure everything was to my satisf After a few bad experiences I received the 5 star treatment from John King in the service Dept. John and Joel made sure everything was to my satisfaction down to filling out my glove box service book. John made sure I was able to get a ride immediately and arranged for a loaner . No high pressure sales just the facts to allow me to choice what was within my budget. From now on only John King or a friendly helpful Joel will I deal with . Thank you Diamond Valley for having two great employees Teri Guillen More
Super service dept New CRV has had issues from the beginning. This service department has consistently gone above and beyond to resolve concerns and issues. The issues New CRV has had issues from the beginning. This service department has consistently gone above and beyond to resolve concerns and issues. The issues with this car have not changed my high opinion of Honda's. I definitely think Diamond Valley Honda service department is outstanding. More
Great people to work with I have always had a great experience at Diamond Valley Honda. The service guys are great and always very helpful. I highly recommend anyone owning a I have always had a great experience at Diamond Valley Honda. The service guys are great and always very helpful. I highly recommend anyone owning a Honda use Diamond Valley Honda. More
New CRV tailgate was making noise. Mike Carrasco wrote up the service ticket and almost immediately drove the car in the shop for diagnosis. Mike diagnosed the problem; ordered a new li Mike Carrasco wrote up the service ticket and almost immediately drove the car in the shop for diagnosis. Mike diagnosed the problem; ordered a new lift motor for the tailgate and had me out of there in about a half hour. More
Always great service I have purchased (4) Hondas from DVH over the past 17 years and always been happy with DVH and Honda. As a professional sales representative for the p I have purchased (4) Hondas from DVH over the past 17 years and always been happy with DVH and Honda. As a professional sales representative for the print industry, I am very demanding on my cars. That is why I drive Hondas. The DVH Service Manager Ulysses and his team is always professional and helpful. The DVH Sales Team has been equally helpful over the years. Keep up the great work. More
Excellent Service My service advisor, Justin, was very friendly and helpful. He expressed genuine desire to assist me and was very efficient with all paperwork. I will My service advisor, Justin, was very friendly and helpful. He expressed genuine desire to assist me and was very efficient with all paperwork. I will definitely service my car here in the future. More
Best technicians in town. Friendly knowledgeable advisor. I’ve had my vehicle a little over a year & I can’t imagine taking it for service anywhere else. One of the best techs worked on my car & performed a g I’ve had my vehicle a little over a year & I can’t imagine taking it for service anywhere else. One of the best techs worked on my car & performed a great inspection. I know I can always trust Alfonso Aguilar to tell me exactly what my car needs. Joel was very professional & friendly & delivered my vehicle to me in a timely manner. Every bit of the Team I’m the Service Dept operate as smoothly as my Honda & I know I’m in great hands whenever I take my vehicle there. More
Immediate Service Needed a brand new battery pulled up and was immediately serviced. Very friendly helpful staff. And worked with me with pricing. Did not wait long. Needed a brand new battery pulled up and was immediately serviced. Very friendly helpful staff. And worked with me with pricing. Did not wait long. More
Great customer service! Jesse was very helpful and courteous. He was quick to greet me as I pulled up and was honest about the wait time. Great job and thank you!! Jesse was very helpful and courteous. He was quick to greet me as I pulled up and was honest about the wait time. Great job and thank you!! More
A Blessing Justin and his service team was a huge blessing to me and my family, when the odds was against us. They found a way too make things better, and now my Justin and his service team was a huge blessing to me and my family, when the odds was against us. They found a way too make things better, and now my car ran like brand new.. More