Diamond Valley Honda - Service Center

Best technicians in town. Friendly knowledgeable advisor. I’ve had my vehicle a little over a year & I can’t imagine taking it for service anywhere else. One of the best techs worked on my car & performed a g I’ve had my vehicle a little over a year & I can’t imagine taking it for service anywhere else. One of the best techs worked on my car & performed a great inspection. I know I can always trust Alfonso Aguilar to tell me exactly what my car needs. Joel was very professional & friendly & delivered my vehicle to me in a timely manner. Every bit of the Team I’m the Service Dept operate as smoothly as my Honda & I know I’m in great hands whenever I take my vehicle there. More

Immediate Service Needed a brand new battery pulled up and was immediately serviced. Very friendly helpful staff. And worked with me with pricing. Did not wait long. Needed a brand new battery pulled up and was immediately serviced. Very friendly helpful staff. And worked with me with pricing. Did not wait long. More

Great customer service! Jesse was very helpful and courteous. He was quick to greet me as I pulled up and was honest about the wait time. Great job and thank you!! Jesse was very helpful and courteous. He was quick to greet me as I pulled up and was honest about the wait time. Great job and thank you!! More

A Blessing Justin and his service team was a huge blessing to me and my family, when the odds was against us. They found a way too make things better, and now my Justin and his service team was a huge blessing to me and my family, when the odds was against us. They found a way too make things better, and now my car ran like brand new.. More

body shop Kristy and her team at the Honda Body Shop, aka FIX IT AUTO always provide me GREAT CUSTOMER SERVICE w/Smile. I don't think I have never seen Cynthia Kristy and her team at the Honda Body Shop, aka FIX IT AUTO always provide me GREAT CUSTOMER SERVICE w/Smile. I don't think I have never seen Cynthia without a smile on her face. I trust this body shop and recommend to family and friends. This is the 3rd time I have brought my Honda Pilot for Body work. I will never go anywhere else. More

Smooth service dept. I had my car serviced there the other day. My appoint was very organized, on time, fast and they even washed my car. The price was also very reasonabl I had my car serviced there the other day. My appoint was very organized, on time, fast and they even washed my car. The price was also very reasonable. I will be back! More

The Worst Experience of My Car Buying Career I bought my Honda to this dealership to have a reprogrammed ignition switch to be completed. This reprogramming has to be done at a Honda dealer. I I bought my Honda to this dealership to have a reprogrammed ignition switch to be completed. This reprogramming has to be done at a Honda dealer. I mentioned to the service writer that I need to complete necessary Honda recall air bag service as well. The service writer ignored my request for recall repair work to be completed. I received my car back from Diamond Valley Honda and the car veered off to the left in an unusual fashion. I bought the car to Pep Boys right afterward and they told me that my alignment was way off. They fixed my alignment and they noticed that my brake system needs an overhaul! I fixed the brakes a year ago. Brakes do not go out that fast! i believe that Diamond Valley Honda has a management that is discriminatory and has a garage that wants to injure certain people. I filed a complaint with the BAR stating that there is circumstantial and direct evidence against Diamond Valley Honda. Do not go to this dealership if you are like me. More

Fantastic Service !!!!! Every visit to the dealership was handled professionally and with care and understanding from everyone I came in contact from start to finish paying s Every visit to the dealership was handled professionally and with care and understanding from everyone I came in contact from start to finish paying special detail to the reason for my visit. More

Great service This place provides great customer service. the environment is awesome and I really enjoy how they have a setting for children. Every time I take my v This place provides great customer service. the environment is awesome and I really enjoy how they have a setting for children. Every time I take my vehicle to get serviced I always walk out very pleased. Most importantly I know that my my car is very well taken care of. Keep up the great work Diamond Valley Honda staff. More

This time it was interesting to say the least On Friday October 6, 2017, I went there with my 2016 Honda Civic EX-L. I noticed that there was vibration in the steering wheel upon hard braking. I On Friday October 6, 2017, I went there with my 2016 Honda Civic EX-L. I noticed that there was vibration in the steering wheel upon hard braking. I explained this to the service advisor. About 30 minutes later a man who I believe was the service manager asked to speak with me. He informed me that a Technician had inspected my front brakes and noted some "Hot spots" on the rotors but the pads were in good condition and they did not see a need for a front brake job. Instead he recommended a brake system flush rather than a brake job. I agreed to the brake flush as he said this would prolong the wear of the rotors and pads because of the heat. But this did not solve my problem and I still noticed vibration in the steering wheel when I brake. So I am not a happy camper. I have been a customer for years.. More