Diamond Valley Honda - Service Center

Very timely, very friendly. I made an online reservation for service at 10:15 am. I arrived at 10:13 am and as soon as I was out of the car, Mr Flores-Morales came to meet me. I I made an online reservation for service at 10:15 am. I arrived at 10:13 am and as soon as I was out of the car, Mr Flores-Morales came to meet me. I had requested a Maintenance-A with tire rotation. The oil change was free deal but the tire rotation costs $24.95. After checking the mileage by turning the car on, Mr. Flores-Morales said that the system indicates that the vehicle needs a brake fluid change. I accepted his observation and agreed to a brake fluid service. ($135.99). While I was waiting in their lounge area, Mr Flores-Morales brought me a dirty engine air filter and recommended I change it in the vehicle. He also mentioned the cabin air filter. The price for changing both would be $100.00. I told him that I would change them myself and he accepted. Subsequently I did change them within two days.. The engine filter in my vehicle was considerably dirtier than the one Mr Flores-Morales showed me. So what dirty filter did he show me? The overall experience with DVH service has always been very pleasant. More

stellar service! My advisor was Ulises Flores i believe and he was just so professional and to the point! regardless of how childish my request was he kept it professi My advisor was Ulises Flores i believe and he was just so professional and to the point! regardless of how childish my request was he kept it professional. he helped me understand what was wrong w my vehicle & was BEYOND patient with me he was so kind i loved my experience w him and diamond valley honda! More

Great Waited a little too long, but everyone is always friendly and professional They always let you know about the progress on your car will be coming b Waited a little too long, but everyone is always friendly and professional They always let you know about the progress on your car will be coming back for sure More

CR-V 2016 I had a scheduled appointment and was taken in as scheduled. I was told it would be about an hour for my CR-V to be checked. I was in an out in a litt I had a scheduled appointment and was taken in as scheduled. I was told it would be about an hour for my CR-V to be checked. I was in an out in a little over an hour. More

Amazing customer service Wait time was short to check in, service was friendly. Definitely recommend making an appointment with ulises. He’s super friendly every time I go in. Wait time was short to check in, service was friendly. Definitely recommend making an appointment with ulises. He’s super friendly every time I go in. And wait time for my vehicle was short as well. More

Not happy at all I was there yesterday may 23,2019 and I really didn’t like how there was this two works that work for the Honda Service department And how there whe I was there yesterday may 23,2019 and I really didn’t like how there was this two works that work for the Honda Service department And how there where Expressing themselves about two clients not cool at all I’m very unhappy with that and it’s not the first time that I over hear one of them he name is Justin talking bad about the Clint’s 😡 More

Damaged vehicle Kristi & Bri in the auto body Shop department are wonderful & such a pleasure to work with. They were so kind with every conversation. The auto body s Kristi & Bri in the auto body Shop department are wonderful & such a pleasure to work with. They were so kind with every conversation. The auto body shop did an amazing job! Very pleased with what looks like my brand new car! Thanks again! More

Recall I received the recall letter and made an appointment to get the issue fixed at a time convenient to me. The crew was waiting for me, knew what needed I received the recall letter and made an appointment to get the issue fixed at a time convenient to me. The crew was waiting for me, knew what needed to be done, fixed the issue in the time estimated. Excellent team coordination but especially Justin who kept me informed of the work progress and completion. More

Unprofessional, Scam, Hustling Selling Unecessary Stuff Find another dealer. This place sells unnecessary service to unsuspecting customers. Watch wording on service order and invoice " Customer Requests" i Find another dealer. This place sells unnecessary service to unsuspecting customers. Watch wording on service order and invoice " Customer Requests" is BS. They recommend, and write that you requested. Stop pay on the card........ More

Pleasant Great customer service and friendly staff. Check in was quick and easy. Overall wait time for service to be completed was less than expected. Satisfie Great customer service and friendly staff. Check in was quick and easy. Overall wait time for service to be completed was less than expected. Satisfied customer! More