119 Reviews of Diamond Valley Honda - Service Center
fast, efficient and excellent service joel is the perfect service advisor, always satisfied 100 %. My only disappointment with the Honda Corporation is that they discontinued the Honda C joel is the perfect service advisor, always satisfied 100 %. My only disappointment with the Honda Corporation is that they discontinued the Honda Crosstour model, which will make my choice for a new car difficult when that time comes. We really love our Crosstour. However we do like Honda cars and will be the first stop when shopping for a new car. More
I had a simple oil change. I appreciated getting my car back with a washed exterior. The staff was efficient and courteous. I did find the complimentary customer coffee area lacked attention (overflowing back with a washed exterior. The staff was efficient and courteous. I did find the complimentary customer coffee area lacked attention (overflowing garbage can, no coffee in any of the three dispensers). More
Excellent The only complaint is the web site concerning scheduling has changed and is not as user-friendly. I tried the web site, and the appt never went throug The only complaint is the web site concerning scheduling has changed and is not as user-friendly. I tried the web site, and the appt never went through, called to check for verification, and ended up scheduling with James over the phone. Plus, I keep receiving repetitive surveys which are rather irritating. I've been a customer for 25 years, not going anywhere but sure would like an online scheduling site that was easier or go back to the one I used to use. More
Car Service advise James gave me helpful suggestions on future care of the car. Also how to save money and take care of some issues in a less expensive way, especially James gave me helpful suggestions on future care of the car. Also how to save money and take care of some issues in a less expensive way, especially since my car is old and has so many miles on it. More
My fourth time visiting dealership although I bought vehicle in Corona. Like service dept- they make as pleasant as possible servicing vehicle. (Not my favorite thing to do). vehicle in Corona. Like service dept- they make as pleasant as possible servicing vehicle. (Not my favorite thing to do). More
Very timely, very friendly. I made an online reservation for service at 10:15 am. I arrived at 10:13 am and as soon as I was out of the car, Mr Flores-Morales came to meet me. I I made an online reservation for service at 10:15 am. I arrived at 10:13 am and as soon as I was out of the car, Mr Flores-Morales came to meet me. I had requested a Maintenance-A with tire rotation. The oil change was free deal but the tire rotation costs $24.95. After checking the mileage by turning the car on, Mr. Flores-Morales said that the system indicates that the vehicle needs a brake fluid change. I accepted his observation and agreed to a brake fluid service. ($135.99). While I was waiting in their lounge area, Mr Flores-Morales brought me a dirty engine air filter and recommended I change it in the vehicle. He also mentioned the cabin air filter. The price for changing both would be $100.00. I told him that I would change them myself and he accepted. Subsequently I did change them within two days.. The engine filter in my vehicle was considerably dirtier than the one Mr Flores-Morales showed me. So what dirty filter did he show me? The overall experience with DVH service has always been very pleasant. More
stellar service! My advisor was Ulises Flores i believe and he was just so professional and to the point! regardless of how childish my request was he kept it professi My advisor was Ulises Flores i believe and he was just so professional and to the point! regardless of how childish my request was he kept it professional. he helped me understand what was wrong w my vehicle & was BEYOND patient with me he was so kind i loved my experience w him and diamond valley honda! More
Great Waited a little too long, but everyone is always friendly and professional They always let you know about the progress on your car will be coming b Waited a little too long, but everyone is always friendly and professional They always let you know about the progress on your car will be coming back for sure More
CR-V 2016 I had a scheduled appointment and was taken in as scheduled. I was told it would be about an hour for my CR-V to be checked. I was in an out in a litt I had a scheduled appointment and was taken in as scheduled. I was told it would be about an hour for my CR-V to be checked. I was in an out in a little over an hour. More