Diamond Valley Honda - Service Center

Happy Customer / Service Dept. We brought our Honda Accord to the service department and we were helped by Ulises Flores-Morales. Ulises was very courteous and professional in deali We brought our Honda Accord to the service department and we were helped by Ulises Flores-Morales. Ulises was very courteous and professional in dealing with us. He made our experience very pleasant. Ulises always kept us updated and would return calls in a timely manner. More

Service department is always excellent. I had been going to this dealership since the 80s. Ulesis Flores Morales was very helpful & friendly. I will always b department is always excellent. I had been going to this dealership since the 80s. Ulesis Flores Morales was very helpful & friendly. I will always bring my accord to this dealership for service. More

Great service for a great car! I went into Diamond Honda for a scheduled check up. Ulises Flores-Morales handled my car's check up and handled any concerns I had. He was polite, pr I went into Diamond Honda for a scheduled check up. Ulises Flores-Morales handled my car's check up and handled any concerns I had. He was polite, professional and efficient. If I had a choice, I would ALWAYS ask for his customer service. An all-round 5 Star customer experience. This is the third Honda Accord I have owned in the last 24 years and I loved all of them....and got top dollar when I sold them to buy yet another Honda. I'm a happy customer! Bonnie More

Dissapointed We have purchased 2 or 3 cars from this dealership, collision center would rate good, but not service. They try to add on things not needed, as we ha We have purchased 2 or 3 cars from this dealership, collision center would rate good, but not service. They try to add on things not needed, as we had had the work done some where else, they did not check other than thru their records. Had the air conditioner in because it did not seem to be cooling as much as it should. They called and wanted to add on another 1200 to 1300. for other things, told them we just wanted air conditioner fixed. That was a week ago, and air conditioner blows some air, but not up to what it was before. They had replaced my air conditioner condenser back in November of last year, and it was cooling to top capacity, until last week when all of a sudden it starts just barely cooling, now after them taking it in at 9:30, and keeping it until 3:30, my air feels more like a fan than an air conditioner. Their attitudes leave much to de desired. More

Some what shady service. I have been a customer of HVH since I bought a new crv in 2007. I have found their service to be slow-very slow. Two hours for an oil change. Can't I have been a customer of HVH since I bought a new crv in 2007. I have found their service to be slow-very slow. Two hours for an oil change. Can't return calls to service advisor because they are with another customer. Everything that is service is not recorded in the computer. I will drive this Honda as long as I can but no more Hondas for me until they get another dealer with a good service dept in town. More

Awesome Service! O'Neil Bonier always makes an otherwise stressful experience, actually enjoyable! He helped me feel comfortable with Greg Kraus as my service advisor. O'Neil Bonier always makes an otherwise stressful experience, actually enjoyable! He helped me feel comfortable with Greg Kraus as my service advisor. These days it's difficult to trust service companies & I feel safe at Diamond Valley Honda. I'm a loyal Honda owner because they are so reliable. My Honda is 10 years old & Diamond Valley Honda does a great job keeping it running great! More

Excelent Service Kenneth Ellerbeck informed me that my battery failed a reliability test so they replaced it with a new one that was covered buy my warranty saving me Kenneth Ellerbeck informed me that my battery failed a reliability test so they replaced it with a new one that was covered buy my warranty saving me from a break down. I took it in for an oil change and tire rotation. The MULTIPOINT INSPECTION MADE MY DAY. More

Service on my 2005 Honda Accord Hybrid The personnel at Diamond Valley Honda has always been very helpful with all of my service needs for my 2005 Honda Accord Hybrid. Service Rep Ulises The personnel at Diamond Valley Honda has always been very helpful with all of my service needs for my 2005 Honda Accord Hybrid. Service Rep Ulises Flores-morales kept me inform of the status of my vehicle. I am very happy with this service department. More