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Diamond Valley Honda - Service Center

Hemet, CA

4.1
119 Reviews
Call Service Center (951) 389-7582

119 Reviews of Diamond Valley Honda - Service Center

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December 21, 2024

Didn't put a reminder of when my next oil change or tire rotation is. Pretty upset about recall ,apparently not available till after January 1st. I was told first 30 days now after January 1st. Makes me reg More

by jyorkie1955
Recommend Dealer
Yes
Employees Worked With
Angela
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December 14, 2024

Moving to a new county and trying to find the right dealer has been tough until I visited this Honda location. Ricardo was great, so helpful, and understanding. More

by Calilovesart1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Gonzalez
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Dec 16, 2024 -

Diamond Valley Honda responded

We're delighted to hear that Ricardo made your experience at Diamond Valley Honda a positive one! Thank you for choosing us, and we hope you're settling in well.

December 14, 2024

Great communication quick clean work thank you team thank you and thank you and thank you and thank you More

by Mariooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Flores-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Diamond Valley Honda responded

We're delighted to hear about your positive experience with our team at Diamond Valley Honda! Thank you for the kind words and support. We look forward to serving you again in the future!

December 09, 2024

Everything was fast and clear, I received updates during the process and no surprises when I had to checkout and pay. More

by Nadia Urquidez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dulce Lopez
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Dec 09, 2024 -

Diamond Valley Honda responded

Nadia, we're delighted to hear that your experience at Diamond Valley Honda was smooth and transparent. Thank you for sharing your feedback!

December 06, 2024

Service dept. Is great. Easy appointment on line and wait was minimal this last visit More

by jmccsilver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ulises Flores-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Diamond Valley Honda responded

We really appreciate you taking the time to leave Diamond Valley Honda this awesome review, thank you!

December 05, 2024

Excellent customer service Honda CRV Hybird for recall for stearing We appreciate you Have a great day! More

by bernieweatherwax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulises Flores-Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Diamond Valley Honda responded

Bernie, we're delighted to hear you had an excellent experience with our team at Diamond Valley Honda. Thank you for your kind words and have a wonderful day!

September 24, 2024

I've always had a pleasant experience with Diamond Valley Honda..The reps are always friendly and helpful..The mechanics are Top notch... I don't take my car anywhere else..they really know how to take care More

by charzar0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Diamond Valley Honda responded

We're delighted to hear that you consistently receive excellent service from our team here at Diamond Valley Honda! Thanks for trusting us with your vehicle and sharing such positive feedback. We look forward to continuing to serve you!

March 30, 2024

If this employee is helping you out at service request someone else. I wish I read all the bad reviews first before coming here. More

by Jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ulises Flores-Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Diamond Valley Honda responded

Hello Jesus, Your feedback is important to us here at Diamond Valley Honda. We would like the chance to speak with you regarding your experience with our Service Team during your recent visit. Please contact us at your earliest convenience. Best, Customer Service Team Diamond Valley Honda (951) 389-7582

March 29, 2024

This “manager” has the worst customer service ever. He is super unprofessional instead of helping customers with their situation he laughs in their face and tells the customer that it is their fault. More

by Hb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Carrasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Diamond Valley Honda responded

Hello, Please know that your feedback is important to us here at Diamond Valley Honda and we would appreciate the chance to speak with you about the level of customer service you received from our team. At your convenience, give us a call so we can discuss this in greater detail. Sincerely, Customer Service Team Diamond Valley Honda (951) 389-7582

August 15, 2023

Staff are friendly, easy to approach and accommodating. I had my car serviced and was done in an hour as I was told. More

by cmay2300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Santos
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Aug 15, 2023 -

Diamond Valley Honda responded

Thank you so much for this positive review and 5 star! We are glad to know that our Service Team was friendly, accommodating, and easy to approach on your visit. Your business is valued, and thank you for trusting us with your vehicle. Our team look forward to servicing you again in the future at Diamond Valley Honda.

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