Rally Hyundai - Service Center

I made an appointment but waited for 3 hours there. He didn't care. So, sad. He didn't care. So, sad. More

If I could do zero I would. I had an appointment at 8am, I arrived early with my 3 kids thinking it would be like 30 mins max for an oil change! I didn’t get out of there until I had an appointment at 8am, I arrived early with my 3 kids thinking it would be like 30 mins max for an oil change! I didn’t get out of there until 12:20pm!!! And they knew I was waiting there for the car! Absolutely rude, unprofessional, and extremely inconsiderate. About 2 hrs in I asked them for an ETA on my car and they hadn’t even touched it!! DO NOT GO HERE! More

The person attending us seemed like they were drunk or high. Our car sat waiting for an oil change for 3 hours before someone started to work on it. We had an appointment and still waited a lot longer tha high. Our car sat waiting for an oil change for 3 hours before someone started to work on it. We had an appointment and still waited a lot longer than it should have taken. More

Had appointment at 8am. Called 3 times, no answer. On 3rd try receptionist transferred my call to service technician’s voicemail. Decided to show up at dealership at around Called 3 times, no answer. On 3rd try receptionist transferred my call to service technician’s voicemail. Decided to show up at dealership at around 3:30pm. Was told by barret, “no big deal, they just skipped your car”. Never bring back my car to this dealership for service. More

Might have got lucky but very easy drop off and pick up. Was notified ahead of schedule work was complete. Hoping it will be go to dealership in the future Was notified ahead of schedule work was complete. Hoping it will be go to dealership in the future More

The customer service is always great walked in with no appointment and they were very kind and was able to squeeze me in. I thought I was going to have to wait for a little while due to the fact I did not appointment and they were very kind and was able to squeeze me in. I thought I was going to have to wait for a little while due to the fact I did not have an appt but that was not the case. I truly appreciate the service department as they have been very accommodating to it customers. More

I walked in with no appt and I was able to get some fixed. I was expecting to wait for a little while due to not have an appt but that was not the case. They are always very kind and have great custome fixed. I was expecting to wait for a little while due to not have an appt but that was not the case. They are always very kind and have great customer service. More

I am totally satisfied. The staff was very professional and customer friendly. Also he offered me a another service I did not think of. The staff was very professional and customer friendly. Also he offered me a another service I did not think of. More

The service dept provides great service and takes care of it customers. Could not be happier. it customers. Could not be happier. More

I had an 8am appointment I was there first in line at 7:30am. My appointment request was for tire balance / alinement and Recalls and Campaigns. It took 2 hours to be told I needed an alinement which is 7:30am. My appointment request was for tire balance / alinement and Recalls and Campaigns. It took 2 hours to be told I needed an alinement which is why I was there, then it only took an hour to do the alinement. So why did I have an appointment? More