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Rally Hyundai - Service Center

Palmdale, CA

4.0
542 Reviews

542 Reviews of Rally Hyundai - Service Center

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April 06, 2025

They disabled my bluelink so it wouldn't report errors to dealership. They have horrible customer service all around. They refused to address my concerns with the car im leasing and say my wife is lying. Th More

by Bonniebell2831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All employees
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Apr 10, 2025 -

Diamond Hyundai Palmdale responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly. Palmdale Hyundai

April 05, 2025

So far everything has been fine. Nice that they acknowledged the oil pan leak and handled it during the maintenance that I was there for. More

by Paul.mangiola0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was there April 4 but don't remember the service writers name.
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Apr 05, 2025 -

Diamond Hyundai Palmdale responded

Thank you, Paul, for your positive review! We're glad to hear that our team at Diamond Hyundai Palmdale was able to address the oil pan leak during your maintenance visit. Your satisfaction is important to us, and we appreciate your feedback. We look forward to seeing you again for your next service! Ashley Miller - Service Manager amiller@daliaauto.com 661-274-7250

April 05, 2025

I like the service that Giselle gave me she is very kind and professional she is the best 👌 More

by bsaf252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giselle
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Apr 06, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with Giselle at Diamond Hyundai Palmdale. Her kindness and professionalism truly make a difference. We appreciate your feedback and look forward to seeing you again soon! Palmdale Hyundai

April 03, 2025

It’s Good surveys and on time ty it’s been a plasiir to buy my car More

by Lopezmartha1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
At these time I don’t rember
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Apr 03, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We're so glad to hear that your experience at Diamond Hyundai Palmdale was positive and that you enjoyed the process of buying your car. We appreciate your feedback and hope to see you again soon! Palmdale Hyundai

March 31, 2025

My service appt. went well and very pleased with the service as well as the staff. More

by martaesc1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi
Report | Print
Mar 31, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your kind words! We're thrilled to hear that your service appointment went well and that you were pleased with our staff at Diamond Hyundai Palmdale. We appreciate your feedback and look forward to serving you again in the future! Palmdale Hyundai

March 25, 2025

I received exceptional service and I was very pleased with the professionalism from Austyn. I will be recommending this dealership to my family and friends. More

by SHANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austyn
Report | Print
Mar 26, 2025 -

Diamond Hyundai Palmdale responded

Thank you so much for your kind words, Shanna! We're thrilled to hear that you received exceptional service from Austyn at Diamond Hyundai Palmdale. We truly appreciate your recommendation to your family and friends. We look forward to seeing you again soon! Palmdale Hyundai

March 24, 2025

I love it. Chris is a great service rep.He has always assisted me with urgency. It makes me feel good when he remembers my name. More

by Lena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Mar 25, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful feedback, Lena! We're thrilled to hear that you love your experience at Diamond Hyundai Palmdale and that Chris has been such a great help to you. It's fantastic to know that he provides that personal touch by remembering your name. We look forward to assisting you again in the future! Palmdale Hyundai

March 24, 2025

quick easy drop-off and pickup . the repair to my car was done so quickly. My service advisor was so helpful. More

by KRECHNYAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 25, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your wonderful review! We’re thrilled to hear that your drop-off and pickup experience was quick and that the repair on your car was completed promptly. Our team at Diamond Hyundai Palmdale always strives to provide helpful service. We appreciate your feedback and look forward to assisting you again! Palmdale Hyundai

March 24, 2025

Austin gave us Great customer service. He was very knowledgeable of the services I needed More

by JUARDINEP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 25, 2025 -

Diamond Hyundai Palmdale responded

Thank you for your kind words, Juardinep! We're thrilled to hear that Austin provided you with great customer service and was able to assist you with the services you needed. At Diamond Hyundai Palmdale, we strive to ensure our customers receive the best care possible. We appreciate your feedback and look forward to seeing you again soon! Palmdale Hyundai

March 24, 2025

They are very slow to service your vehicle and unorganized. They also have silent recalls on my 2025 hyundai santa fe that are not reported. I've had several issues regarding my transmission They More

by Bonniebell2831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy
Report | Print
Mar 26, 2025 -

Diamond Hyundai Palmdale responded

Thank you for sharing your experience with us. We understand your frustration regarding the service delays and the issues with your 2025 Hyundai Santa Fe. Your feedback is important, and we appreciate you bringing this to our attention. We encourage you to reach out to us directly at Diamond Hyundai Palmdale so we can address your concerns more effectively and ensure a better experience moving forward. Thank you again for your feedback. Palmdale Hyundai

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