Rally Hyundai - Service Center

They try to get you to pay for services you don’t need. For example, they tried to get me to pay for a timing belt replacement, but my car doesn’t have a timing belt, it has a timing chain. You better know For example, they tried to get me to pay for a timing belt replacement, but my car doesn’t have a timing belt, it has a timing chain. You better know what services you actually need for your car so you don’t get swindled. Also use coupons or other deals because their normal rates are ridiculously high. They did offer me a deal on brake work I needed done when they discovered it during the multi point inspection. Service does take a long time. But the mechanic did do good work on my car. More

Top notch customer service from Lexy. She was courteous, friendly, and quick to check my vehicle in. She was courteous, friendly, and quick to check my vehicle in. More

From the time I arrived, until the time my car was ready, the communication received from my service rep was great! As a waiter, I dreaded the long day ahead, but the mechanic (whom I'm grateful for) was so the communication received from my service rep was great! As a waiter, I dreaded the long day ahead, but the mechanic (whom I'm grateful for) was so thorough in his findings in addition to what I was there for, that I really didn't notice because I was just focused on all that it meant knowing all the issues were being addressed. More

all went well dropped off went to breakfast and got a call that my car was ready, first time that they didn't wash the car though call that my car was ready, first time that they didn't wash the car though More

Everything was great. Fast easy smooth. Great service. We appreciate your service. We have bought 3 cars from Diamond and will buy our future cars too. Fast easy smooth. Great service. We appreciate your service. We have bought 3 cars from Diamond and will buy our future cars too. More

The reservation was made online for a complementary (new car) oil change and inspection. HOWEVER I also indicated on the appointment form that I wanted the Recall List checked and tire rotation, and several car) oil change and inspection. HOWEVER I also indicated on the appointment form that I wanted the Recall List checked and tire rotation, and several other things, none of which as far as I can tell were done at all. More

Was extremely disappointed with this dealership. My 2016 Hyundai was burning an extremely crazy amount of oil. This engine design flaw was known by the corporate company and when my engine froze up My 2016 Hyundai was burning an extremely crazy amount of oil. This engine design flaw was known by the corporate company and when my engine froze up at 143,000 miles I contacted corporate and they instructed me to take my car to the dealership. Of course they were aware of the chronic problem and said the engine failure was not covered by the warranty. So I was out of luck and they did nothing to at least offer me a free diagnostic or offer me some type of compensation. I was told that unfortunately some Hyundai engines don't go pass 143, 000 miles. More

Please be advised cal the general manager is not an honorable man. He's disrespectful rude and is not reasonable. He refuses to speak to me uses unfair business practices and other people. So basical honorable man. He's disrespectful rude and is not reasonable. He refuses to speak to me uses unfair business practices and other people. So basically I suggest if you really want a hyundai go elsewhere. The rest of staff are the same. Unfair business practices that are misleading. Only review they want is positive. Don't appreciate negative reviews and demand they be taken down. Your not allowed to anwser questions honestly or speak freely. First ammendment right is not tolerated inside what cal the general manager calls his house. He won't speak to me face to face unfortunately because he's not a man. More

Austin was attentive and helpful. Answered all my questions and has great rapport with customers. Answered all my questions and has great rapport with customers. More

The service was way better encounter that the previous one. I just don't like the fact that if the vehicle has a manufacture recall we only get a one way courtesy ride. Its not our fault that it has a rec one. I just don't like the fact that if the vehicle has a manufacture recall we only get a one way courtesy ride. Its not our fault that it has a recall. More