Rally Hyundai - Service Center
Palmdale, CA
515 Reviews of Rally Hyundai - Service Center
Thanks to branch manager and maintenance chief, and customer service guy on the right disk. I am gratitude for their help and performance. customer service guy on the right disk. I am gratitude for their help and performance. More
Was pleasantly pleased to find my Tuscon didn't need the expensive service I thought it did, how many times do you get out of the mechanic with a much lower bill than expected? Service was fast, people were expensive service I thought it did, how many times do you get out of the mechanic with a much lower bill than expected? Service was fast, people were pleasant, will definitely be back More
They try to get you to pay for services you don’t need. For example, they tried to get me to pay for a timing belt replacement, but my car doesn’t have a timing belt, it has a timing chain. You better know For example, they tried to get me to pay for a timing belt replacement, but my car doesn’t have a timing belt, it has a timing chain. You better know what services you actually need for your car so you don’t get swindled. Also use coupons or other deals because their normal rates are ridiculously high. They did offer me a deal on brake work I needed done when they discovered it during the multi point inspection. Service does take a long time. But the mechanic did do good work on my car. More
From the time I arrived, until the time my car was ready, the communication received from my service rep was great! As a waiter, I dreaded the long day ahead, but the mechanic (whom I'm grateful for) was so the communication received from my service rep was great! As a waiter, I dreaded the long day ahead, but the mechanic (whom I'm grateful for) was so thorough in his findings in addition to what I was there for, that I really didn't notice because I was just focused on all that it meant knowing all the issues were being addressed. More
Everything was great. Fast easy smooth. Great service. We appreciate your service. We have bought 3 cars from Diamond and will buy our future cars too. Fast easy smooth. Great service. We appreciate your service. We have bought 3 cars from Diamond and will buy our future cars too. More
The reservation was made online for a complementary (new car) oil change and inspection. HOWEVER I also indicated on the appointment form that I wanted the Recall List checked and tire rotation, and several car) oil change and inspection. HOWEVER I also indicated on the appointment form that I wanted the Recall List checked and tire rotation, and several other things, none of which as far as I can tell were done at all. More
Was extremely disappointed with this dealership. My 2016 Hyundai was burning an extremely crazy amount of oil. This engine design flaw was known by the corporate company and when my engine froze up My 2016 Hyundai was burning an extremely crazy amount of oil. This engine design flaw was known by the corporate company and when my engine froze up at 143,000 miles I contacted corporate and they instructed me to take my car to the dealership. Of course they were aware of the chronic problem and said the engine failure was not covered by the warranty. So I was out of luck and they did nothing to at least offer me a free diagnostic or offer me some type of compensation. I was told that unfortunately some Hyundai engines don't go pass 143, 000 miles. More