Diamond Honda

Rafael Ornelas The Best Honda Service Consultant!!!!! I was hesitant coming here because of my previous experience with the last consultant but i'm glad i did. Rafael Ornelas has GREAT customer service, v I was hesitant coming here because of my previous experience with the last consultant but i'm glad i did. Rafael Ornelas has GREAT customer service, very helpful, knowledgeable, and goes above and beyond. As long as he is there i will continue to always request him for future visits for my car. I recommend for other customers to ask for Rafael Ornelas for their Service Consultant!!! Thank you Rafael for helping me and answering all my concerns you are very appreciated! More

I recently wrote a review intended for the gentleman who helped me out in the Diamond Honda Service Department. I thought his name was David Gomez but it turns out his name was actually Rafael Ornelas. His helped me out in the Diamond Honda Service Department. I thought his name was David Gomez but it turns out his name was actually Rafael Ornelas. His name is not listed as an option under service department and I'd recommend that this problem is fixed in the future so he gets the proper recognition that he deserves. In case it's not obvious, I gave him a 5 star review and wrote the following for him. I quote "David Gomez (now I know it was Rafael Ornelas) was great in his service and he explained everything I needed for my car in a easy to explain manner. I will be coming back to this dealer for any further service my car may need." This review was posted on January 19th. More

The service is prompt and convenient. Brought in the car and had a quick estimate and the service performed within a reasonable amount of time. and had a quick estimate and the service performed within a reasonable amount of time. More

3 years of Excellent Service! I've been bringing my 2016 Honda Civic to this service center for 3 years now. I'm glad I still continue to do so! Their service is consistent. Sta I've been bringing my 2016 Honda Civic to this service center for 3 years now. I'm glad I still continue to do so! Their service is consistent. Staff are courteous and friendly. I've been helped twice by Nicole Bright (she's the lady with Elsa hair from Frozen lol) and it's been a delight to connect with her. Waiting room is spacious and welcoming. Their prices are very competitive as well as I did some canvassing for the same services I got from other shops. I highly recommend this service center! More

Service department was very attentive to required service needs and Service was performed in a timely manner. appreciate that a new key was made during service time. needs and Service was performed in a timely manner. appreciate that a new key was made during service time. More

service repairs service consultant MR LEO did s great job on my crv services .His knownledge about my crv help me understand what had to be done now and later in the service consultant MR LEO did s great job on my crv services .His knownledge about my crv help me understand what had to be done now and later in the future.he is a great asset to your company.awesome consultant. More

Thank you. Great service by the advisor. I highly recommend. Will return as customer. Keep up the great work and service. Thanks again, Happy 2020. recommend. Will return as customer. Keep up the great work and service. Thanks again, Happy 2020. More

Rafael Ornelas was very helpful and knowledgeable; and they deliver on time; it was easy to set up and appointment with them; I would recommend this dealer and the service adviser they deliver on time; it was easy to set up and appointment with them; I would recommend this dealer and the service adviser More

i am long time customer Always seem fair prices, and good work. Not so sure about having them use Lyft or Uber instead of shuttle, I am a bit old fashioned. but will conti Always seem fair prices, and good work. Not so sure about having them use Lyft or Uber instead of shuttle, I am a bit old fashioned. but will continue to be their customer. More

Amazing Staff! Alex and Ruben in sales were very friendly and attentive. They follow-up and follow-through with all my inquiries. I had some struggles with the prici Alex and Ruben in sales were very friendly and attentive. They follow-up and follow-through with all my inquiries. I had some struggles with the pricing before closing the deal. Alex was worked hard to get me the price I wanted. Thank you Alex! Jeff in finance was amazing! He was very knowledgeable and thorough when we went over the all the paper work. Very patient with all my questions and explained all my options when we reviewed the extended warranty options. Thank you Jeff! More