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Diamond Honda

City of Industry, CA

4.8
1,198 Reviews

17525 E. Gale Avenue

City of Industry, CA

91748

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1,198 Reviews of Diamond Honda

January 28, 2023

I am satisfied with overall service ( much improvement from the 2021 services particularly timing). Don’t we get the Honda multi-point inspection checklist anymore? More

by NFLEUNG777
Recommend Dealer
Yes
Employees Worked With
Tony Lam
Feb 18, 2023 -

Diamond Honda responded

Yes, we can provide the checklist upon request! Sorry about your 2021 experience, but glad we had the chance to show you we can do better.

January 27, 2023

Great customer service from Ming Peng. The vehicle was done as promised. The text message with the video was helpful. My only comment is that of there should be a video attached on the tex More

by gimbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ming Peng
Feb 18, 2023 -

Diamond Honda responded

Thanks for the feedback! We'll pass on the compliments to Ming!

January 27, 2023

I went to every Honda dealership in Orange County and Diamond Honda was the only one where I felt like I was treated with respect and given the best deal possible. Alex Cheng was my salesman and did a gr More

by TANNERCARVAJALBECK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Cheng, Ruben Ortega, Rafael Gonzales
Feb 18, 2023 -

Diamond Honda responded

Wow, thanks for the compliments, Tanner!

January 27, 2023

Diamond Honda has made it a priority to delivery high-caliber service to their customers. Claudia Corona is a valuable asset to the company! I can always count on her (and the team at Diamond Honda) More

by acpoints
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia Corona
Feb 18, 2023 -

Diamond Honda responded

You're welcome! This is certainly what we strive for. Thanks for your loyalty!

January 27, 2023

Great service. Was not pressured into getting anything that didn't need to be done on the car. Also Tony Lam made sure my car was 100% ready by calling me back abou More

by polancojose1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lam
Feb 18, 2023 -

Diamond Honda responded

We're happy you had a great experience at our store. Thanks for coming in!

January 27, 2023

I really liked the text message with the video, showing me the underside of my vehicle. Everyone was friendly More

by ace1255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Zupic
Feb 18, 2023 -

Diamond Honda responded

We're glad that was helpful for you. Thank you for coming in!

January 27, 2023

Gabriel Peng at the Service Dept. is just great! Definitely 5 Stars! Professional and courteous! More

by GFAN88
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Peng
Feb 18, 2023 -

Diamond Honda responded

We appreciate the great review. Thank you!

January 27, 2023

I feel no need to worry the problems from my car. Always have good service and nice prices. Thanks 🎉🎊 More

by PGLISA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 18, 2023 -

Diamond Honda responded

Thank you!

January 27, 2023

Zachary was my service person and he was great. Gave me all the info. and I appreciate it. No surprises or shocks when I got the bill. He was very personable too. He explained all the technology to More

by sportsfanphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Feb 18, 2023 -

Diamond Honda responded

We're happy to hear that! Thanks for coming in.

January 26, 2023

We were walking in but we didn’t wait too long. The agent was very attentive and explained to us why the customer with appointments was served before us. Great people, fast service More

by JENKWOK89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person who stood outside , David Gomez
Feb 18, 2023 -

Diamond Honda responded

Thanks for coming in, Jen!

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