Diamond Honda

First service was extremely disappointing. The service manager asked in an email IF we could not mark "excellent" as a review of the service received, to call him or her. He/she did not leave t The service manager asked in an email IF we could not mark "excellent" as a review of the service received, to call him or her. He/she did not leave their name or number. We called Diamond Honda and left two messages for the service manager to return our call. No one returned our call. A part of the assembly for the spare tire was left in the console; the hood of the car was left unsecured; the price for the new tire was quoted to be $120 with $20 for installation; the bill showed we'd OK'd $180 which was not true; the vehicle is a 2016 Honda Odessey - and the tire is not warranted. Upon further review, please change that rating to one (1) star. More

Oil change Initially my Civic was alerting me that an A1 service wqs needed. I purchased my vehicle at Diamond Honda & that in itself was a really smoothe experi Initially my Civic was alerting me that an A1 service wqs needed. I purchased my vehicle at Diamond Honda & that in itself was a really smoothe experience with Edgar. Anyway David was my auto tech (not sure what the correct term is) I was told it originally costs $96.00 to get the A1 service completed which is an oil change & tire rotation. An hour later my my car was ready and a rotation was not needed so the final bill was about $56.00. It was also inspected for additional services but none was needed. More

A Great Experience Mr Rios was my service advisor and he did a fantastic job. I wish all my trips to get vehicle maintenance would be this smooth. Mr Rios was my service advisor and he did a fantastic job. I wish all my trips to get vehicle maintenance would be this smooth. More

Not satisfied! I was in for service! Felt everything was over priced! I didn't end up doing service there because it was just to expensive! Every one was very kind j I was in for service! Felt everything was over priced! I didn't end up doing service there because it was just to expensive! Every one was very kind just to expensive. More

Just wanted a battery for my key I went to the Cashiers to get a new bettery for my key. No one helped me after 6 min later. There were 2 girls just staring at me didn't even say hi o I went to the Cashiers to get a new bettery for my key. No one helped me after 6 min later. There were 2 girls just staring at me didn't even say hi or how can i help you. After someone came out from the back they helped me and still took a while to get the battery. Wish they were a little faster. More

Excellent I went in for a 15,000 service 1.5 hours before closing and I was promised it would be done that day regardless of the time. Misael Rios not only pro I went in for a 15,000 service 1.5 hours before closing and I was promised it would be done that day regardless of the time. Misael Rios not only promised, but he delivered before closing time. More

Service with trust and knowledge I brought my car to Alan for a service and there was a noticeable revving noise after i took my foot off the gas pedal. within 2 hours i was informed I brought my car to Alan for a service and there was a noticeable revving noise after i took my foot off the gas pedal. within 2 hours i was informed the wheel bearings had gone bad. in addition to this service i needed more parts replaced. alan walked me through every step of the process and explained why this was needed and why i should not wait. Parts had to be ordered and not all of them showed up. Alan did not hesitate to extend the rental car for me until the car was ready. Granted no one wants to spend money on servicing their car, but when the details are explained it not only reaffirms my trust in alan, but also my trust in Honda. More

Excellent service!!! The service I received at Diamond Honda was amazing! David Gomez did an amazing job of keeping me updated with what was being done to my car at the ti The service I received at Diamond Honda was amazing! David Gomez did an amazing job of keeping me updated with what was being done to my car at the time of service, as well as the technician Gilbert letting him know about my air filters being dirty. Thank you for all you guys do. More

Great Service I came in because I needed a tire immediately as a result of my tire blowing out due to driving over a pothole. I arrived at around 7:15 a.m. without I came in because I needed a tire immediately as a result of my tire blowing out due to driving over a pothole. I arrived at around 7:15 a.m. without an appointment and was out by 8:15 a.m. thanks to David. When I arrived, David immediately assessed my car and determined I did not need a new rim. The new tire and old rim was placed on my car immediately and I drove off able to finish the rest of day. Thanks David for the great service. More

Scheduled Maintenance Fast, efficient and friendly. They treated me like family and exceeded expectations. They are the best! I would highly recommend Diamond Honda for se Fast, efficient and friendly. They treated me like family and exceeded expectations. They are the best! I would highly recommend Diamond Honda for service or sales! More