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Diamond Honda

City of Industry, CA

4.8
1,198 Reviews

17525 E. Gale Avenue

City of Industry, CA

91748

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1,198 Reviews of Diamond Honda

September 21, 2019

Elmo Orellana Fob and key replacement I got to the dealer and was greeted exceptionally. Elmo greeted us with a smile and made my experience be as easy as it could be. I feel like I can go More

by Portillo17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
Aug 10, 2022 -

Diamond Honda responded

Thank you! We'll pass on the compliments to Elmo!

September 19, 2019

Good customer service This time I worked with Leonardo Fierro. He’s very nice and explain whatever I had in mind. This was my 3rd time here and they all very pro and good! More

by AC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardo Fierro, Alan Chan, Joyce Helmer
Aug 08, 2022 -

Diamond Honda responded

Glad to hear this! If there is anything else we can do to help you have a 5-star experience next time, please let us know.

September 19, 2019

Service rep Leo Fierro I rated the dealership based on the service I received from Leo Fierro. He kept me well informed. He was professional and knowledgeable all along the More

by Gema Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Fierro in service dept
Aug 08, 2022 -

Diamond Honda responded

Thanks, Gema! We're happy to hear you had such a positive experience with Leo and our service team.

September 19, 2019

Excellent service As always, I had a great experience working with Kristina. She always makes sure that I understand what's needed and what is not needed. And she take More

by Chris Habash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Aug 08, 2022 -

Diamond Honda responded

Thanks, Chris! We'll pass the compliments on to Kristina!

September 19, 2019

Service Good service and fast too. They offer lyft service for pick up and drop off. Reasonable price too. And have email coupons. Better set appointment More

by Bram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliseo Villanueva
Aug 08, 2022 -

Diamond Honda responded

Thanks, Bram! We're glad you had a positive experience at our store, and we appreciate the review.

September 19, 2019

Maintenance due Very knowledgeable service advisor and explains what has to be done thoroughly. Serviced was done on time and we went thru the list what was done and More

by Archie
Recommend Dealer
Yes
Employees Worked With
None
Aug 08, 2022 -

Diamond Honda responded

Thanks for coming in, Archie! We're happy our service team could help.

September 19, 2019

Service Needs I was able to get a same day appointment and have my issue resolved while waiting. My service advisor explained everything and I was well informed on More

by lcamacho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Haas
Aug 08, 2022 -

Diamond Honda responded

We're happy to hear you had a positive experience with our service team. Thank you for choosing Diamond Honda!

September 19, 2019

Excellent Customer Service Leo, Service Adviser, tool care of the issue that I did not come in for; I came in for oil change. He uncovered the AC issue that was not taken care More

by trojan98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo
Aug 08, 2022 -

Diamond Honda responded

We're always happy to hear good things from our customers. Thank you for trusting us with your car. We'll pass on the compliments to Leo!

September 18, 2019

Oil change Kristina was very helpful time estimate was very reasonable and Lyft pick up service was added plus. I would always consider my Honda service at Diamo More

by Robert iwamoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina
Aug 10, 2022 -

Diamond Honda responded

Thank you, Robert!

September 18, 2019

Friendly It took a while to get helped by someone, not really clear at first but overall good, friendly customer service. I usually take my car to Norm Reeves More

by Jaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo orellana
Aug 08, 2022 -

Diamond Honda responded

Thanks for coming in, Jaz. Sorry for the delay in being helped! We've discussed this with our team so that we can do better.

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