Diamond Honda
City of Industry, CA
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1,198 Reviews of Diamond Honda
Elmo Orellana Fob and key replacement I got to the dealer and was greeted exceptionally. Elmo greeted us with a smile and made my experience be as easy as it could be. I feel like I can go I got to the dealer and was greeted exceptionally. Elmo greeted us with a smile and made my experience be as easy as it could be. I feel like I can go and ask questions and get my car squared away. I really appreciate your professionalism and happy attitude Elmo. More
Good customer service This time I worked with Leonardo Fierro. He’s very nice and explain whatever I had in mind. This was my 3rd time here and they all very pro and good! This time I worked with Leonardo Fierro. He’s very nice and explain whatever I had in mind. This was my 3rd time here and they all very pro and good! More
Service rep Leo Fierro I rated the dealership based on the service I received from Leo Fierro. He kept me well informed. He was professional and knowledgeable all along the I rated the dealership based on the service I received from Leo Fierro. He kept me well informed. He was professional and knowledgeable all along the process. Made it stress free. He was very helpful and waited for me to come pick up my car a little after hours. He didn’t not seem bothered at all. Great service! More
Excellent service As always, I had a great experience working with Kristina. She always makes sure that I understand what's needed and what is not needed. And she take As always, I had a great experience working with Kristina. She always makes sure that I understand what's needed and what is not needed. And she takes the time to explain all of the repairs thoroughly. More
Service Good service and fast too. They offer lyft service for pick up and drop off. Reasonable price too. And have email coupons. Better set appointment Good service and fast too. They offer lyft service for pick up and drop off. Reasonable price too. And have email coupons. Better set appointment More
Maintenance due Very knowledgeable service advisor and explains what has to be done thoroughly. Serviced was done on time and we went thru the list what was done and Very knowledgeable service advisor and explains what has to be done thoroughly. Serviced was done on time and we went thru the list what was done and explained. More
Service Needs I was able to get a same day appointment and have my issue resolved while waiting. My service advisor explained everything and I was well informed on I was able to get a same day appointment and have my issue resolved while waiting. My service advisor explained everything and I was well informed on what to expect. More
Excellent Customer Service Leo, Service Adviser, tool care of the issue that I did not come in for; I came in for oil change. He uncovered the AC issue that was not taken care Leo, Service Adviser, tool care of the issue that I did not come in for; I came in for oil change. He uncovered the AC issue that was not taken care of in my prior visits and committed to getting it fixed. Leo is the best service adviser I have ever had. More
Oil change Kristina was very helpful time estimate was very reasonable and Lyft pick up service was added plus. I would always consider my Honda service at Diamo Kristina was very helpful time estimate was very reasonable and Lyft pick up service was added plus. I would always consider my Honda service at Diamond Honda More
Friendly It took a while to get helped by someone, not really clear at first but overall good, friendly customer service. I usually take my car to Norm Reeves It took a while to get helped by someone, not really clear at first but overall good, friendly customer service. I usually take my car to Norm Reeves West Covina but will probably bring it here more often. More