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Diamond GMC Cadillac Palmdale - Service Center

Palmdale, CA

4.1
340 Reviews
Call Service Center (760) 422-5865

340 Reviews of Diamond GMC Cadillac Palmdale - Service Center

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July 15, 2023

Phillip Salas always takes great care of us! We appreciate coming to this location and will continue to bring our cars here to be serviced! Thank you Diamond Cadillac! More

by DAVID.R.HERNANDEZ007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
Report | Print
Jul 20, 2023 -

Diamond GMC Cadillac Palmdale responded

We sincerely appreciate you continuing to choose us for the service needs of your family's vehicles! Thank you for the positive feedback. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 14, 2023

We unfortunately had two vehicles in service @ the same time. Our advisor, Phillip Salas updated us daily. Appreciate the concern he appeared to emulate. More

by dennis.w.little
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
Report | Print
Jul 20, 2023 -

Diamond GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 14, 2023

Robin, took care of me fast. Please don't try to put words in the customer mouth. More

by EBURKS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Report | Print
July 14, 2023

It was fantastic. You gave me a loaner car so I wouldn't miss any work. Thank you so much. More

by DENNISTRAIN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
Report | Print
Jul 20, 2023 -

Diamond GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 14, 2023

Very communicative since we drop the car in with them and got it diagnosed and repaired very quickly thank you. More

by TAINA.ORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Salas
Report | Print
Jul 20, 2023 -

Diamond GMC Cadillac Palmdale responded

We sincerely appreciate you choosing us for the service needs of your vehicle! Thank you for the positive feedback. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 14, 2023

Prompt and professional, my vehicle was ready in a timely manner and I was able to pick it up at my convenience. Thank you! More

by ALWINL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Jul 20, 2023 -

Diamond GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 13, 2023

I purchased new tires for my 2018 Cadillac CT6. I was happy with the product I purchased. I was completely satisfied with with my visit to Diamond Cadillac. More

by WAYMON.ROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
Report | Print
Jul 20, 2023 -

Diamond GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 13, 2023

Phillip was very efficient, courteous and explained to me exactly what the mechanics would be fixing. The wait was not long considering all the work that was done. More

by SUSIEGRIZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
Report | Print
Jul 20, 2023 -

Diamond GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 12, 2023

Good service and courtesy from the time I pulled up untill I walked out the door and was done with the service. The guy that worked with me was very professional and satisfying. Excellent experience! More

by rick.miller6747
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco and Brett
Report | Print
Jul 20, 2023 -

Diamond GMC Cadillac Palmdale responded

It is our pleasure to have provided you with a positive and stress-free experience! Thank you for choosing us for your vehicle's service needs. We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

July 12, 2023

Facility lacks adequate seating and is noisy. Having fresh coffee and tea is a plus. More

by teamgalier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
Report | Print
Jul 20, 2023 -

Diamond GMC Cadillac Palmdale responded

Thank you for providing your feedback on how we can improve. We sincerely appreciate you choosing us for the service needs of your vehicle! We look forward to helping you again, as well as your family and friends in the future! Saher Mohamed General Manager

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