Diamond GMC Cadillac Palmdale - Service Center
Palmdale, CA
341 Reviews of Diamond GMC Cadillac Palmdale - Service Center
Diego is the best service manager he took care of my truck in a timely manner truck in a timely manner More
Great service provided by the service department, Robin Severino has always insured that I get the best service to my vehicles. I cannot say enough good things about the service I receive from Robin Sever Severino has always insured that I get the best service to my vehicles. I cannot say enough good things about the service I receive from Robin Severino. You are fortunate to have a caring employee that insures people are getting the best service possible. More
picked up my car check engine light still after I took off they never fixed the problem I took it in for, I paid for a part that it probably did'nt need.,I never saw a report no their finding they checked off they never fixed the problem I took it in for, I paid for a part that it probably did'nt need.,I never saw a report no their finding they checked again and was told it was a loose wire I think I paid for a part I didnt need. More
This was the first time that my auto problem was diagnosed incorrectly. The problem persisted for several months until it was solved by another mechanic not associated with Diamond Buick GMC Cadilla diagnosed incorrectly. The problem persisted for several months until it was solved by another mechanic not associated with Diamond Buick GMC Cadillac Palmdale. I was told one thing was wrong by this service center and it was not that at all. After keeping my car overnight to discern the problem, a verbal indication was given the next day, no invoice in writing was given to indicate what had been checked in search of the problem. When I called back to ask the service rep for a written report of findings, I never received anything by mail or email. My confidence in this center to deliver accurate quality diagnostic and repair service has been shattered. A dealership is supposed to have mechanics that have the expertise to perform maintenance on cars their company manufactures. This was not the case. More