Diamond GMC Cadillac Palmdale - Service Center

The folks at Diamond Buick GMC Cadillac are professional and courteous. They took care of the regularly scheduled maintenance on my 2019 Buick Encore on time and even had a shuttle ride to and from my offic and courteous. They took care of the regularly scheduled maintenance on my 2019 Buick Encore on time and even had a shuttle ride to and from my office. More

Robin was amazing, she took excellent care of my service and was such a joy to work with. We also took a walk out to look at the new cars on the lot and Mike was just as amazing. He answered all our questio and was such a joy to work with. We also took a walk out to look at the new cars on the lot and Mike was just as amazing. He answered all our questions and explained all the specs and features on the Hummer. Your staff are experts in their fields, and it was exactly the experience one expects at a Cadillac dealership. I have truly enjoyed my time owning the Cadillac I purchased from your lot. More

Easy and quick drop off and pick up. No hassle and the car was done and ready to be picked back up promptly. No hassle and the car was done and ready to be picked back up promptly. More

Service Advisor Francisco Gomez was great. Very upbeat, super knowledgeable and quick to help. He had my truck written up and on its way for service fast, and called me when he said he would w Very upbeat, super knowledgeable and quick to help. He had my truck written up and on its way for service fast, and called me when he said he would when it was ready. Great service. More

Parts took longer than expected but Philip was very helpful and my car was up and running as requested helpful and my car was up and running as requested More

My service advisor Theresa was very disengaged. This was disappointing because my first experience at this dealership was great! Francisco Gomez was my service advisor, and he was very helpful and This was disappointing because my first experience at this dealership was great! Francisco Gomez was my service advisor, and he was very helpful and informative. He received 5 stars for his solid customer service. Also, for service at $350 I would assume a courtesy wash would be offered. More

We were very pleased! thanks to Miguel for delivering the car directly to the house thanks to Miguel for delivering the car directly to the house More

Greeted as soon as I came in. Service representative helped me right away and my vehicle was on its way to get worked on. Thank you for the quick and friendly service Service representative helped me right away and my vehicle was on its way to get worked on. Thank you for the quick and friendly service More

Robin Severino is a great customer service representative. She is friendly, very knowledgeable and clearly likes her job and co-workers. Your waiting areas are clean and comfortable. Your mech representative. She is friendly, very knowledgeable and clearly likes her job and co-workers. Your waiting areas are clean and comfortable. Your mechanics and technicians did the work efficiently and left my car clean. I was impressed as usual. More

The service was was great. The staff came outside and greeted me with a smile. The staff came outside and greeted me with a smile. More