Diamond GMC Cadillac Palmdale - Service Center

Iris our service advisor gave us excellent customer service would definitely recommend her and this dealership. service would definitely recommend her and this dealership. More

They had my car for two weeks, three days before they even looked at it. My service rep didn’t call me, I had to be the one that always reached out for updates. When I questioned why I had to pay for so even looked at it. My service rep didn’t call me, I had to be the one that always reached out for updates. When I questioned why I had to pay for software update when my car is supposed to do that automatically I then had a much more expensive estimate to fix the problem. I was also told that the vibration noise from passenger seat was fixed however it is not. Wish there were another dealership in the area to take my car to. More

Car sat four days nothing was done disappointed I told rep. What I wanted done rep. What I wanted done More

They were very quick and efficient. Thank you Iris and Max my is running brand new Thank you Iris and Max my is running brand new More

As always Francisco was all in, great customer care, service and all smiles, everyone there is always very helpful & caring, makes the wait worth waiting. Love these guys!!!! service and all smiles, everyone there is always very helpful & caring, makes the wait worth waiting. Love these guys!!!! More

My Saturday morning oil change was a delight with Francisco and Robin. The seating is the only issue I have, you sit back in the chair or couches and it's very difficult to get back out because you Francisco and Robin. The seating is the only issue I have, you sit back in the chair or couches and it's very difficult to get back out because you sink down into them, no support. See you next visit! More

The oil change was fine but there is not enough customer seating in the waiting area. The coffee and popcorn were a plus but the restrooms left a lot to be desired. They are used by the employees and wer seating in the waiting area. The coffee and popcorn were a plus but the restrooms left a lot to be desired. They are used by the employees and were not clean and often not available without a several minute wait. In addition, it took a long time for the "paperwork" both before and after the service. In comparison to Jiffy Lube the dealership was very poor. More

I purchased my car online, and it was delivered to my house. Jesus Navarro Reeza Raul and Edwin were all extremely helpful. Buying the car was a breeze. The only reason I didn't give 5 stars was beca house. Jesus Navarro Reeza Raul and Edwin were all extremely helpful. Buying the car was a breeze. The only reason I didn't give 5 stars was because I was given an incorrect manual, and it took over a week to get the proper one. Jesus was very helpful, however, as was Brittany in customer service. More

Great service my service advisor. Francisco was very helpful. He was very patient and kept me updated on my vehicle Francisco was very helpful. He was very patient and kept me updated on my vehicle More

I am leery doing services at the dealer. They are historically more expensive than an independent owner. But, I must admit, the past 2 times I have had my service done at Diamond, it was c They are historically more expensive than an independent owner. But, I must admit, the past 2 times I have had my service done at Diamond, it was competitive pricing, and great customer service! More