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Diamond GMC Cadillac Palmdale - Service Center
Palmdale, CA
353 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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353 Reviews of Diamond GMC Cadillac Palmdale - Service Center
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August 22, 2024
I took my SUV for service. they replaced the exhaust because it was leaking. it cost around $956. this morning I started my car and I have same problem. I left my car there al they replaced the exhaust because it was leaking. it cost around $956. this morning I started my car and I have same problem. I left my car there all day. this is not good. it is costing me money and time. I have an appointment for them to check it out again on Monday. Lisa More
by ABENAPLAZA
Verified CustomerEmployees Worked With
Barret, Howie
August 16, 2024
They took very good care of us and they took care of my wife’s Cadillac wife’s Cadillac More
by JPUENTES59
August 14, 2024
They sell me a gmc Yukon that was involved an accident they fixed before they sell it to me but they never told us anything I still have to deal with them because since the day 1 they don’t want to take r they fixed before they sell it to me but they never told us anything I still have to deal with them because since the day 1 they don’t want to take responsibility is the worse experience I ever had to bad customer service and all the cars have some damage of paint or parts they not take care of clients I waited four months to get the second key because they lost it also I never received the owner manual 5 months and still waiting for the manual worst dealership and so stressful that also Tony Manuel and the rest of the workers don’t care about you they sale the car after that they don’t care about you or if something is wrong they don’t fix anything this is a fraud because is not in the contract More
by aracelijimenezvr
Employees Worked With
Other Employees :
Tony Salem
July 30, 2024
The service department has always taken care of me at Diamond GMC. Emergencies, not having an appointment, my hectic schedule, doesn’t matter. They’ve gotten my vehicles into the shop and back to me fast Diamond GMC. Emergencies, not having an appointment, my hectic schedule, doesn’t matter. They’ve gotten my vehicles into the shop and back to me fast and they stand behind their work. More
by TOMGWALKER84
Employees Worked With
Barrett Howle Service Department
July 23, 2024
Really appreciated Phillip Salas. Great customer service! You need to work on integrating your Cadillac app appointment system with your in-store system so they correlate Great customer service! You need to work on integrating your Cadillac app appointment system with your in-store system so they correlate More
by t.guthrie
Employees Worked With
Phillip Salas
July 22, 2024
Thank you for servicing my Cadi. The oil change and tire rotation was done in an appropriate time. Everyone was kind and helpful. Thank you for your quality service. God bless you al The oil change and tire rotation was done in an appropriate time. Everyone was kind and helpful. Thank you for your quality service. God bless you all More
by AUTMNBLUMED
Employees Worked With
Barret, service manager
