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Diamond GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.1
430 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Cadillac inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 430 reviews

November 18, 2023

At first i was disappointed because I drove up no one came out when I went in to ask if i was going to be helped the person at the desk was rude I told him that before someone usually came out and he ans More

by MMFLORES43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Diamond GMC Cadillac Palmdale responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 16, 2023

I have purchased several vehicles from this dealership. Our salesman Mike is very knowledgeable and always give exceptional service. The transaction was seemless and quick. More

by MrsBigKev93536
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Diamond GMC Cadillac Palmdale responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a vehicle is an important decision and I am honored that you chose Diamond Buick GMC Palmdale. Please feel free to contact me if you have any questions on your new purchase. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 15, 2023

Diamond GMC service department rocks they took my truck went through took care of it and I’m on my way.😎 More

by pmikevopalmdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris Service tech five star
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Nov 17, 2023 -

Diamond GMC Cadillac Palmdale responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 12, 2023

Bob, Miguel and Andy are the sweetest people to work with! Definitely made my car buying experience easy , smooth and enjoyable! Thank you Diamond GMC in Palmdale!! More

by lisarosefields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob !, Eddie Montes
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Nov 14, 2023 -

Diamond GMC Cadillac Palmdale responded

Lisa, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 09, 2023

Hi service is good service advisor is friendly and helpful they really know what they doing. Thank you for everything. More

by Jose Barrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service iris
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Nov 09, 2023 -

Diamond GMC Cadillac Palmdale responded

Thank you for leaving us this great review, Jose! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 08, 2023

Everyone was really nice on my visit. The only issue I had is that my truck leaked oil on my driveway when I got back home from the dealer. Not sure if they spilt oil when they replaced i More

by CHEFRUBENRUELAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Diamond GMC Cadillac Palmdale responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 07, 2023

I have had to take my car for repair 3 times in less than 2 months and still having issues More

by gracerose5158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Nov 08, 2023 -

Diamond GMC Cadillac Palmdale responded

Thank you for sharing this review regarding your experience with us, Grace. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 06, 2023

my experience with this dealership was great, I would like to thank Q for all of her help More

by MSMANGIONE
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Q Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Diamond GMC Cadillac Palmdale responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Diamond Buick GMC Palmdale! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

Nov 08, 2023 -

MSMANGIONE responded

Great people they really go out of their way to get you into a car

November 04, 2023

Phillip is an awesome advisor. He was very helpful and made my experience positive. I will be back More

by ARHUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
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Nov 07, 2023 -

Diamond GMC Cadillac Palmdale responded

Thank you for reaching out to us and letting us know about your recent visit. I appreciate everything Phillip does for Diamond Buick GMC Palmdale and our customers. Hope to see you again soon! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 31, 2023

Told by sales person car was warranted for 6 months bumper to bumper, and could be serviced near us. after traveling 2 hours and doing all the paperwork, am told by manager that sales person was wrong More

by aedelmanphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Q Stanford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Diamond GMC Cadillac Palmdale responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

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