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Diamond GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.1
440 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Cadillac inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 440 reviews

August 29, 2024

The service provider was an awsome guy, who was thorough and informative and prompt, definitely going back More

by sawdoff35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember guys name
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Aug 30, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our service team at Diamond Buick GMC Palmdale. We appreciate your kind words about our attentive service provider. We look forward to welcoming you back soon! Sincerely, The Diamond Buick GMC Palmdale Team

August 28, 2024

The service department was very helpful and friendly. I was greeted when I arrived. Iris was very helpful and attentive. More

by juliesman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Aug 29, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your kind words! We're thrilled to hear that our service department provided you with helpful and friendly assistance. It's wonderful to know that Iris made your visit a positive experience. We appreciate your feedback and hope to see you again at Diamond Buick GMC Palmdale! Sincerely, The Diamond Buick GMC Palmdale Team

August 24, 2024

GREAT CUSTOMER SERVICE FROM PHILIP SALAS HE WENT OUT OF HIS WAY TO PERFORMED A GREAT CUSTOMER SERVICE AND JOB ON A FIRST RESPONDER VEHICLE. THANK YOU, PHILIP SALAS. More

by SELIN.DABOUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PHILIP SALAS
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Aug 27, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your wonderful review! We truly appreciate your kind words about Philip and his dedication to providing excellent customer service, especially on your first responder vehicle. At Diamond Buick GMC Palmdale, we strive to go above and beyond for our customers. We look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

August 23, 2024

Phillip Salas was very helpful and delivered was he promised. He was very customer service friendly. I will always deal with him even if I have to wait. More

by CHUXRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Salas
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Aug 26, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your fantastic review! We're thrilled to hear that Phillip provided you with helpful and friendly service at Diamond Buick GMC Palmdale. Your satisfaction is our priority, and we appreciate your loyalty. We look forward to assisting you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

August 23, 2024

Made appointment through the Chevy app but dealer did not receive it. Second time that's happened. No problem though because they took me anyway and only took a little while longer to finish. Employees there More

by GEORGESAMC
Recommend Dealer
Yes
Employees Worked With
Francisco
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Aug 26, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your experience with us! We appreciate your understanding regarding the appointment issue and are glad to hear that our team at Diamond Buick GMC Palmdale was able to accommodate you nonetheless. We strive to provide excellent service, and it’s great to know our employees made your visit enjoyable. We look forward to seeing you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

August 22, 2024

I took my SUV for service. they replaced the exhaust because it was leaking. it cost around $956. this morning I started my car and I have same problem. I left my car there al More

by ABENAPLAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barret, Howie
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Aug 23, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your feedback, Lisa. We understand your frustration regarding the ongoing issue with your SUV after the service at Diamond Buick GMC Palmdale. We appreciate your patience and assure you that we are committed to resolving this matter for you. Please feel free to reach out to us with any further concerns, and we look forward to ensuring your vehicle is properly taken care of on your upcoming appointment. Sincerely, The Diamond Buick GMC Palmdale Team

August 18, 2024

Betty was very nice and new exactly what I was looking for. Josh was fun and very informative. He got me the car I wanted and executed the process easily and quick. More

by ladyblkblt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arsen Mkhitaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh and Beatrice
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Aug 21, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with Josh and that he was able to help you find the car you wanted at Diamond Buick GMC Palmdale. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Diamond Buick GMC Palmdale Team

August 17, 2024

I worked directly with Marco and Joshua the manager. Marco was very professional. They both helped my family drive out in exactly what we wanted More

by Parraj91
Recommend Dealer
Yes
Employees Worked With
Marco and Joshua
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Aug 20, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for sharing your experience! We're thrilled to hear that Marco and Joshua provided you with professional assistance and helped your family find the perfect vehicle at Diamond Buick GMC Palmdale. Your satisfaction means a lot to us. We look forward to serving you again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

August 16, 2024

They took very good care of us and they took care of my wife’s Cadillac More

by JPUENTES59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience with us at Diamond Buick GMC Palmdale. We're glad to hear that you and your wife received excellent service for her Cadillac. We look forward to assisting you both again in the future! Sincerely, The Diamond Buick GMC Palmdale Team

August 15, 2024

Oil change appointment took much longer than expected. Poor communication on why it was delayed. No paperwork to show what services were provided. More

by tomdrumlee
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey
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Aug 16, 2024 -

Diamond GMC Cadillac Palmdale responded

Thank you for your feedback. We understand how frustrating it can be when an appointment takes longer than expected and communication isn't up to par. We appreciate your comments regarding the paperwork as well. Please feel free to reach out to us directly at Diamond Buick GMC Palmdale, so we can address your concerns and ensure a better experience in the future. Your satisfaction is important to us. Sincerely, The Diamond Buick GMC Palmdale Team

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